Customer assistant Work, Jobs in Surbiton Station (with Salaries)

Office Assistant
Williams Lea —London
- £30,305 a year
- Full-time
- Continuous improvement
- Data entry
- In-person
- Referral programme
Retail Sales Assistant - Kingston
Nespresso —Kingston upon Thames
- £14.80 an hour
- Weekends only
- Customer service
- Communication skills
- Retail sales
Sales Assistant
Flying Tiger Copenhagen —Kingston upon Thames
- Weekend availability
- Customer service
1d
Retail Sales Assistant
Krispy Kreme —Kingston upon Thames
- £12.82 an hour
- Part-time
- Serving
- Customer service
- No experience needed
Quick apply
1d
Retail Assistant
Venu+ —Chessington
- £12.71 an hour
- Seasonal
- Cleaning
- In-person
Quick apply
RETAIL ASSISTANT - NIGHT SHIFT
Primark —Kingston upon Thames
- £13.71 an hour
- 12 hour shift
- Communication skills
- Store discount
- Employee assistance programme
3d
Part Time Shopfloor Assistant
Selco —Kingston upon Thames
- £13.35 an hour
- Part-time
- Customer service
- Forklift
- Employee assistance programme
- Employee discount
11d
PT Stylist/ Sales Assistant- John Lewis Kingston upon Thames
Rodd&Gunn UK Ltd —Kingston upon Thames
- £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Employee discount
Quick apply
3d
Apprentice Retail Sales Assistant
Superdrug —Kingston upon Thames
- £9.75 - £10.55 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Customer Service Assistant Over 18
Tenpin —Elmbridge
- £12.75 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Sales Assistant
Mountain Warehouse —Richmond upon Thames
- £11.40 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
4d
Team Member (Stock)
NEXT —Walton-on-Thames
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Sales Assistant at Tesco
The Entertainer at Tesco —New Malden
- £11.75 - £13.31 an hour
- Temporary
- Merchandising
Quick apply
12d
Retail Sales Merchandiser
DCK Group —New Malden
- £12.21 an hour
- Part-time
- Merchandising
- Travel
Quick apply
Retail Assistant - Part Time
Farmfoods —Sunbury
- £10.95 - £12.81 an hour
- 12 hour shift
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
14d
Retail Sales Assistant
ANGELINA COLARUSSO LTD —Richmond
- From £13 an hour
- Part-time
- English
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
1d
Sales Assistant - Kingston
iSmash —Kingston upon Thames
- £27,109.31 a year
- Full-time
- Customer service
Store Assistant
Toolstation —Epsom
- £13.26 an hour
- Part-time
- Customer service
- Employee discount
2d
Temporary Sales Assistant
Lush —London
- £14.80 an hour
- Overtime
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
1d
Sales Assistant
Ryman —Sutton
- £10.91 - £12.77 an hour
- Part-time
- Communication skills
- Employee discount
- Referral programme

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Office Assistant

Williams Lea -
London

Apply Now

Job details

Full-time
£30,305 a year

Benefits

Private dental insurance
Tech scheme
Discounted gym membership
Private medical insurance
Referral programme

Qualifications

Document control
Client engagement
Incoming mail sorting
Stakeholder liaison
Filing
Internal department liaison
Scanning
Continuous improvement
Client services
Data entry
Relationship management
Stocking
Customer support
Customer interaction
Stock replenishment
Communication skills

Full job description

Floor Support Assistant

Salary: £30,305 per annum, plus company benefits

Location: London, EC2V 7AW

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hour unpaid break

Work model: Fully onsite

Williams Lea seeks a Floor Support Assistant to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Floor Support Assistant will perform all floor support operations requested by a customer without direct supervision. This includes, filing, archive/deeds management, processing and delivery of all incoming and outgoing mail/messenger and courier items, copying, scanning and printing and completing general administrative duties as required.

The Floor Support Assistant remains accountable for establishing and maintaining an ongoing service-based relationship with the client and customers and will be able to recognise and translate customer needs and expectations into a responsive service.

Key responsibilities

Delivering an exceptional electronic and hard copy file management service
Return or add documents to existing client files
Work with the practice management system to log and record documents
Handle and administer closed files as requested
Filing and file housekeeping
Understanding and processing of principle documents
Maintain all filing and work areas in a tidy and orderly manner
Collect file and documents from client areas and return files to shelves
Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
Follow all stock and consumable procedures. Replenish copiers with all consumables
Prioritise jobs and run them to meet customer requirements and deadlines
Provide photocopying, scanning, and printing as per customer instructions
Collect and accurately input monthly forecast information
Collect and complete any information required for billing or client charge back data
Utilise appropriate paperwork
Ensure that job requests are tracked on system properly before beginning new request
Understand and comply with Floor support corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
Binding final form documents
Extensive computer and data related tasks
Usage of internal and external portals/systems
Adding contacts to the clients database
Deal with any customer enquires in a prompt and efficient manner
Accept requests for Williams Lea work, notifying customers of estimated completion time as appropriate and in line with service level agreements
Communicate with customers on job or deadlines issues

Personal attributes

Excellent customer service skills, confident in liaising with Clients and strong communication skills
Strong attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
Ability to work under pressure within tight deadlines with flexible approach
Continual improvement mentality, open and receptive to feedback
Build and grow relationships with key Clients and service users
Provide high levels of customer service and end user communication at all times
Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality
Liaise directly with the Team Leader regularly providing updates on workflow, deadlines and issues
Ensure seamless hand-overs between other team operators
Liaise with the Client and all departments in a professional and helpful manner
Follow all operational procedures as determined and authorised
Demonstrate the ability to work within a team environment
Undertake any required training and learn technology developments

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays(pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

Job Types: Full-time, Permanent

Work Location: In person

Apply Now

Refine Your Search

customer assistant jobs in surbiton station

Office Assistant

Retail Sales Assistant - Kingston

Sales Assistant

Retail Sales Assistant

Retail Assistant

RETAIL ASSISTANT - NIGHT SHIFT

Part Time Shopfloor Assistant

PT Stylist/ Sales Assistant- John Lewis Kingston upon Thames

Apprentice Retail Sales Assistant

Customer Service Assistant Over 18

Sales Assistant

Team Member (Stock)

Sales Assistant at Tesco

Retail Sales Merchandiser

Retail Assistant - Part Time

Retail Sales Assistant

Sales Assistant - Kingston

Store Assistant

Temporary Sales Assistant

Sales Assistant

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