product support Work, Jobs in sutton, gtl (with Salaries)

Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
1d
Product Owner
Worldpay (UK) Limited —London
Quick apply
1d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
23h
Junior Business Analyst
Air Charter Service —Surbiton
- Full-time
- Bachelor's degree
- Agile
- IT
- Gym membership
Quick apply
Product Support Specialist - EMEA
Ashby —London
- £45,500 - £76,500 a year
- Weekend availability
- Remote
- Leadership
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Product Lead - Onboarding Experience
Wise Australia Investments —London
- £120,000 - £145,000 a year
Customer Support & Order Coordinator | Mon-Fri
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- Up to £30,030 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Outbound Call Centre Operator
Love Teeth Dental —Stonecot
- From £13 an hour
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Employee discount
Quick apply
8d
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
1d
Summer QA Tester & Product Associate Intern
Marketpal Ltd —London
- From £13 an hour
- Hybrid work
- Software development
- Internship
Quick apply
11d
Workshop / Goods In Support
Xquisite Pr Ltd —Merstham
- £15 - £16 an hour
- Full-time
- Computer literacy
- Forklift
- Warehouse experience
- Health & wellbeing programme
- Gym membership
Quick apply
Ecosystem Technical Support Specialist (Hybrid)
Motorola Solutions —Westminster
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Travel
- Employee stock purchase plan
- Annual leave
4d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
3d
Support Analyst - EMEA
Canoe Intelligence —London
- £40,000 - £55,000 a year
- Hybrid work
- Work from home
- Employee assistance programme
Product Support Analyst
Opus 2 —London
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- SQL
- Scripting
- APIs
- Employee assistance programme
Quick apply
Product support specialist
Watershed Technology —London
- Full-time
- Hybrid work
- In-person
IT Operations & Support, EMEA/UK
Postman —London
- £50,000 - £70,000 a year
- Remote
- APIs
- IT
- In-person
- Flexible schedule
Product Support Specialist
ARLO SOFTWARE LIMITED —London
- Hybrid work
- Analysis skills
- Continuous improvement
- JavaScript
Quick apply

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Production Support Analyst

CGI -
Leatherhead

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Company pension

Qualifications

Agile
Communication skills

Full job description

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

CGI are looking for a Production Support Analyst to join a strong existing In Service Support team in a client facing capacity to provide a wide range of software and hardware support to the client and end user.

This position will be a hybrid position, based out of our Leatherhead office three days per week (Tues-Thurs). Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Your future duties and responsibilities

FC BISA is a long running programme developing bespoke software solutions in Fire Control and Battlespace Management for the British Army. Currently developing several major software releases concurrently and supporting operational systems, the project team is currently around 55 members.

Key Duties:

Contribute to a range of support tasks including the installation, configuration, operation and maintenance of CGI`s FCA and FC BISA products.
Produce user guide documentation in the form of Army Equipment Support Publications (AESP), Train the Trainer (T3) packs and deliver T3 courses for both FC BISA and FCA.
Support programmes of test, trials and training both in-house and occasionally on-site (non-operational).
Monitor E-Classroom equipment usage, repairs and spares availability and identify trends.
Monitor software issues passed by users or user representatives to CGI and identify trends.
Support availability to users, and user representatives, of equipment and material supplied by CGI under the FC BISA programme.

Required qualifications to be successful in this role

Required Competencies:

Team player with ability & willingness to work collectively and as an individual with minimal supervision.
Able to represent CGI with the client team and senior users.
Ability to reprioritize workload, according to programme priorities.
Attention to detail for documentation production and reviews.
Good communication skills (both oral & written) and the ability to work with multiple teams across the programme.
Ability to work to tight timescales within budget
Willingness to get involved in other tasks as and when required.

Desired Competencies:

Army/Artillery communications knowledge, background, or experience. Ideally holding Qualified Gunnery Instructor (QGI) qualification, but not essential.
Technical Author qualifications
Ideally some prior experience of operating FC BISA and/or FCA.
UK MOD procurement processes or providing Support.
Working knowledge of Defence Standards.

#LI-FP1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

product support jobs in sutton, gtl

Production Support Analyst

Product Owner

Support Analyst

Junior Business Analyst

Product Support Specialist - EMEA

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

Junior Account Manager (Customer Support)

Product Lead - Onboarding Experience

Customer Support & Order Coordinator | Mon-Fri

Outbound Call Centre Operator

Customer Support Specialist (UK-Slick)

Summer QA Tester & Product Associate Intern

Workshop / Goods In Support

Ecosystem Technical Support Specialist (Hybrid)

Junior Application Support Analyst

Support Analyst - EMEA

Product Support Analyst

Product support specialist

IT Operations & Support, EMEA/UK

Product Support Specialist

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