Senior account Work, Jobs in Sutton Bonington, Ntt (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
14d
Senior Purchase Ledger Clerk
Air IT —Sandiacre
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Senior Account Manager
Close Brothers —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Customer service
- Analysis skills
13d
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Business Development Manager
Miller Knight —Mansfield
- £45,000 - £60,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
Quick apply
8d
Internal Account Manager
Mediq —Castle Donington
- £30,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Senior Business Development Manager - Events
Off Limits Ltd —Langley Mill
- £40,000 - £45,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
7d
Account Executive
Ideagen —Ruddington
- Remote
- Sales
Senior Account Manager
Microlise —Nottingham
- From £45,000 a year
- Negotiation
- Employee assistance programme
- Employee discount
Junior HR Business Partner
Cooper Parry —Derby
- Full-time
- Human resources
11d
Senior Financial Accountant
Refresco —Kegworth
- Hybrid work
- Microsoft Excel
- Accounting
- Mentoring
Quick apply
Actemium Automation Nottingham - Business Development Manager
Actemium UK —Ilkeston
- Up to £70,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Business development
Quick apply
Customer Service Advisor
Eakin Healthcare —Nottingham
- £26,719 a year
- 8 hour shift
- Hybrid work
- Customer service
- Travel
- Business
- Free parking
- Referral programme
Quick apply
13d
Sales Director & Equity Partner
IVY TECH LTD —Derby
- From £40,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Free parking
- Sick pay
Quick apply
6d
Graduate Trainee Accountant
Leicestershire County Council —Leicester
- £28,605 - £39,165 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Manager - Accounts and Business Advisory
Dains —Leicester
- Hybrid work
- Management
- QuickBooks
- Organisational skills
- Annual leave
Quick apply
Business Development Manager
Brush Group —Loughborough
- Monday to Friday
- Hybrid work
- CRM software
- Sales
- English
- Employee assistance programme
- Life insurance
SEO Executive/ Senior SEO Executive
Atomic —Nottingham
- Hybrid work
- Annual leave
- Flexible schedule
Compliance Coordinator
JAA-Jones Lang LaSalle Limited —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply

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Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
14 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

senior account jobs in sutton bonington, ntt

Customer Support Team Leader & Account Manager

Senior Purchase Ledger Clerk

Senior Account Manager

Business Development Manager

Business Development Manager

Internal Account Manager

Senior Business Development Manager - Events

Account Executive

Senior Account Manager

Junior HR Business Partner

Senior Financial Accountant

Actemium Automation Nottingham - Business Development Manager

Customer Service Advisor

Sales Director & Equity Partner

Graduate Trainee Accountant

Manager - Accounts and Business Advisory

Business Development Manager

SEO Executive/ Senior SEO Executive

Compliance Coordinator

Account Manager

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