Wedding Work, Jobs in Sutton Coldfield, Eng (with Salaries)

Hotel & Wedding Receptionist
Grafton Manor Hotel —Bromsgrove
- £26,500 a year
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
12d
Wedding Planner / Coordinator
Bespoke Weddings & Events —Coventry
- £27,000 - £33,000 a year
- Full-time
- Sales
- Bachelor's degree
- Organisational skills
- Work from home
Quick apply
4d
Wedding Venue Cleaner
Hanbury Barns Wedding Venue —Burton-On-Trent
- £13.10 an hour
- Part-time
- Customer service
- Supervising experience
- Driving
- Free parking
Quick apply
1h
Event Styling Assistant
WGIC Limited —Bedworth
- Part-time
- Driving
- Organisational skills
- Time management
Quick apply
Assistant Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £35,500 - £37,606 a year
- Full-time
- Hotel
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
5d
Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £38,000 - £40,106 a year
- Full-time
- Hotel
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
5d
Jo Malone London, John Lewis Solihull, Senior Stylist Maternity Cover, 37.5 hours/5 days
Estee Lauder —Solihull
- Full-time
- Customer service
Head of Meeting & Events Operations
The Belfry —Sutton Coldfield
- £45,000.00 - £47,480.40 a year
- Full-time
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
5d
Wedding & Events Planner
Park House Hotel —Shifnal
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
5d
Event Sales Manager
The Willows Events & Conference Venue —Willenhall
- From £28,000 a year
- Full-time
- CRM software
- Sales
- Social media management
- Free parking
- Annual leave
Quick apply
23h
Events Sales Manager
The Astbury —Bridgnorth
- £45,000 - £50,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
- Employee discount
Quick apply
General Manager: Corporate Event and Hospitality
Coventry Rugby —Coventry
- From £35,000 a year
- Full-time
- Bar
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
6d
Groups and Events Sales Executive
Billesley Manor Hotel & Spa —Alcester
- £27,500 - £28,500 a year
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Wedding Planner / Coordinator
Bespoke Weddings & Events —Coventry
Previous experience in the Wedding Industry would be preferable, but is not a requirement. Job Types: Full-time, Permanent.
£27,000 - £33,000 a year
Quick apply
4d

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Hotel & Wedding Receptionist

Grafton Manor Hotel -
Bromsgrove

Quick apply

Job details

Full-time
£26,500 a year
12 days ago

Benefits

Company pension

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Hotel and accommodations experience
Customer service
Complaint handling
Accommodation booking
Front desk
Customer interaction
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience
Time management

Full job description

Job Summary

The Hotel & Wedding Receptionist is the first point of contact for guests and plays a vital role in creating a welcoming and professional atmosphere. The role involves providing exceptional customer service, managing guest check-ins and check-outs, handling reservations, responding to enquiries, and ensuring guests have an enjoyable and comfortable stay.

Key Responsibilities

· Always deliver an exceptional guest experience via in person, telephone or email.

· Own the administrative duties including reporting and updating booking systems.

· Play an active team role in succeeding the monthly target of new wedding deposits each month.

· Increase wedding showround bookings through effective communication.

· Complete guest check-in and check-out procedures accurately and efficiently.

· Manage room reservations, cancellations, and amendments using the hotel's property management system.

· Answer telephone calls, emails, and guest enquiries promptly and courteously.

· Process payments, issue invoices, and balance card transactions.

· Respond to guest requests and resolve complaints or concerns professionally, escalating issues where necessary.

· Maintain accurate guest records and ensure confidentiality of personal information.

· Work closely with the General Manager to align all team efforts to improve the daily hotel guest experience.

Skills and Experience

Essential

Previous experience as a receptionist.
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Good organisational and time management abilities.
Ability to remain calm and professional under pressure.
Competent computer skills, including Microsoft Office and reservation systems.
Numerate with the ability to process payment transactions accurately.

Desirable

Previous experience as a hotel receptionist or hospitality administrator
Knowledge of hotel property management systems (e.g. Rezcontrol or similar).

Personal Attributes

Friendly, approachable, and professional.
Well-presented with a positive attitude.
Reliable and punctual.
Strong attention to detail.
Problem-solving mindset.
Able to work independently and as part of a team.
Committed to delivering outstanding guest experiences.

Job Type: Full-time

Pay: £26,500.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

wedding jobs in sutton coldfield, eng

Hotel & Wedding Receptionist

Wedding Planner / Coordinator

Wedding Venue Cleaner

Event Styling Assistant

Assistant Meeting & Events Operations Manager

Meeting & Events Operations Manager

Jo Malone London, John Lewis Solihull, Senior Stylist Maternity Cover, 37.5 hours/5 days

Head of Meeting & Events Operations

Wedding & Events Planner

Event Sales Manager

Events Sales Manager

General Manager: Corporate Event and Hospitality

Groups and Events Sales Executive

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