Customer relations representative Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

HR Business Partner - Reward
Birmingham Airport —Birmingham
- Analysis skills
- Human resources
- Leadership
- Free parking
- Employee assistance programme
6d
Customer Care Representative - Birmingham
Crown Lift Trucks Ltd —Birmingham
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
Quick apply
HR Advisor, Part-Time
GXO Logistics —Birmingham
- £21,000 a year
- Part-time
- Human resources
- School
- Negotiation
- Annual leave
- Employee assistance programme
1d
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Office Coordinator
McDermotts —Birmingham
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
Field Sales Representative
Rogue Elite —Hinckley
- £24,420.00 - £76,882.66 a year
- Temporary
- Hospitality
- Sales
- Customer service
Quick apply
13d
Graduate HR Partner
Amazon UK Services Ltd. —Coalville
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
2d
General Manager
InPost UK —Willenhall
- Employee assistance programme
- Life insurance
Quick apply
Operations Manager
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Operations Manager – JCB Attachments
JCB —Uttoxeter
- Full-time
- Continuous improvement
- Gym membership
Quick apply
9d
Commercial Manager
Equans —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Senior Facilities Manager
JLL —Birmingham
- HVAC
6d
HR Business Partner
Safran —Wolverhampton
- Full-time
- Management
- Annual leave
Cyber Security Alliance Manager
Softcat —Birmingham
- Hybrid work
- Sales
- Analysis skills
- Leadership
- Flexible schedule
Senior Facilities Manager
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- HVAC
- In-person
Quick apply
5d
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Consultant-Real Estate Strategy & Workplace Consulting
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
EPC Project Manager
National Grid Electricity Distribution —Tipton
- £63,949 a year
- Hybrid work
- Project management
- Continuous improvement
- No degree
- Free parking
- Annual leave
Quick apply
1d
Quality Manager
Trifast —Walsall
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Senior Consultant-Benefits Management & RE Strategy
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply

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HR Business Partner - Reward

Birmingham Airport -
Birmingham

Apply Now

Job details

Permanent
6 days ago

Benefits

Free parking
Company pension
Employee assistance programme
On-site parking

Qualifications

Analysis skills
Human resources
Leadership

Full job description

About The Role

A strategic and influential position, this role operates as a trusted HR Business Partner with specialist leadership of the organisation’s reward strategy. You will partner with senior leaders to shape people‑focused decision making, while designing and governing fair, competitive and future‑ready reward frameworks. This includes pay grading, pay structures, performance‑related pay and benefits, ensuring alignment with organisational goals and legal compliance. Alongside this, you will deliver a high‑quality, end‑to‑end HRBP service that supports performance, engagement and organisational capability.

Why Join Us

At Birmingham Airport, we are committed to supporting our people and recognising their contribution. As a BAL employee, you will benefit from:

Competitive salary with annual bonus scheme (subject to company performance)
Excellent pension scheme
Employee Assistance Programme (EAP) for wellbeing support
Cash Health Plan to support everyday healthcare costs
Free on-site parking
Access to exclusive airport retail and food discounts
Structured training and development opportunities

Key Responsibilities

Reward framework leadership — Lead the design, implementation and governance of pay grading structures and job evaluation methodologies.
Pay structure development — Create and maintain equitable, competitive and financially sustainable pay and benefits frameworks.
Performance‑related pay — Develop and embed incentive and bonus schemes that link performance to reward.
HR business partnering — Provide pragmatic, solutions‑focused HR support to senior leaders across designated business areas.
Employee relations management — Lead complex ER cases, ensuring legal compliance and effective risk management.
Policy and governance — Develop and review HR and Reward policies, producing insight and reporting to inform strategic decision making.

Essential Experience Required

HR Business Partnering experience in a complex or operational environment.
Demonstrable expertise in reward management, including job evaluation and pay grading.
Proven experience designing and implementing pay structures and performance‑related pay schemes.
Strong understanding of employment law relating to pay, reward and equal pay.
Ability to influence senior stakeholders and operate with credibility at leadership level.
Highly developed analytical skills, interpreting reward and workforce data into actionable recommendations.
Strong commercial acumen with the ability to balance people, performance and cost.

Desirable Experience

Experience working with trade unions or employee representatives on reward matters.
CIPD qualified or working towards qualification.
Experience supporting organisational change programmes.
Knowledge of labour market trends and reward benchmarking tools.
Experience delivering reward‑related projects or transformation initiatives.
Understanding of DEI‑aligned reward practices.

Join us and contribute to making Birmingham Airport a place where people thrive, performance is recognised, and reward is fair, transparent and future‑focused.

About Us

Birmingham Airport is the UK’s seventh‑largest, with 30 airlines connecting passengers to over 120 direct destinations and more than 400 worldwide. We are on a strong growth trajectory, with forecasts indicating we will serve over 18 million customers annually by 2033. By then, HS2 will link us to central London in just 37 minutes, and we are committed to achieving our ambition of becoming a net zero carbon airport.

Our purpose is: Proud of Every Journey. That means everyone at the airport and the 100 organisations operating on the airport site, taking pride in getting customers safely, punctually, and comfortably from A to B.

By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose. Our seven pillars, Growth, Customer, Neighbour, Efficiency, People, Safety & Security and Carbon, support the strategic output of the company.

Our values – Curious, Dedicated, Inclusive, Respectful & Supportive guide how our colleagues treat each other as we serve customers with safety and security as our top priority.

Apply Now

Refine Your Search

customer relations representative jobs in sutton coldfield, wmd

HR Business Partner - Reward

Customer Care Representative - Birmingham

HR Advisor, Part-Time

Hygiene Manager

Office Coordinator

Field Sales Representative

Graduate HR Partner

General Manager

Operations Manager

Operations Manager – JCB Attachments

Commercial Manager

Senior Facilities Manager

HR Business Partner

Cyber Security Alliance Manager

Senior Facilities Manager

Automotive Manager Level 1 Team

Senior Consultant-Real Estate Strategy & Workplace Consulting

EPC Project Manager

Quality Manager

Senior Consultant-Benefits Management & RE Strategy

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