Student welfare officer Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Student Support Officer
WEST MIDLANDS BUSINESS COLLEGE —Erdington
- £26,000 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free parking
Quick apply
3d
Safeguarding and Student Welfare Officer
University of Wolverhampton —Wolverhampton
- £36,636 - £39,906 a year
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Free parking
- Annual leave
1d
People Operations Officer
South and City College Birmingham —Birmingham
- £27,478.00 - £28,266.29 a year
- Full-time
- English
- School
- Employee discount
8d
Data Officer
Ark Schools —Birmingham
- £27,147.26 - £35,412.00 a year
- Full-time
- Hybrid work
- School
- Employee assistance programme
Student Support Officer
Sandwell College —Birmingham
- £11,715.84 - £13,573.44 a year
- Part-time
- School
- Teaching
- Annual leave
- Employee discount
Quick apply
8d
Attendance Assistant
Ormiston Academies Trust —Walsall
- £17,991 - £18,884 a year
- Part-time
- School
- Employee discount
8d
Attendance Assistant
Ormiston Shelfield Community Academy —Walsall
- £17,991 - £18,884 a year
- Part-time
- School
- Employee discount
8d
School Academy Officer (Fixed Term until July 2027)
Birmingham City FC Foundation —Birmingham
- £25,125 a year
- Monday to Friday
- First Aid Certification
- Communication skills
- School
- Employee assistance programme
- Employee discount
Attendance Officer
Sandwell College —West Bromwich
- £14,644.80 - £16,966.80 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
19h
Learner Services Advisor
Access Creative College —Birmingham
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
9h
Attendance Officer
Ormiston Shelfield Community Academy —Walsall
- £28,060.23 - £31,302.08 a year
- School
- Employee discount
11h
Family Liaison Officer
Ark Schools —Birmingham
- £24,703.54 - £29,614.14 a year
- Full-time
- School
- Employee assistance programme
Examinations Assistant OR Deputy Examinations Officer
Newcastle and Stafford Colleges Group —Stafford
- £24,725 - £27,031 a year
- Organisational skills
- Communication skills
- Annual leave
9d
Learning Support Assistant
Ormiston Academies Trust —Wolverhampton
- £21,328 a year
- Full-time
- English
- School
- Teaching
- Employee discount
Learning Support Assistant
Ormiston NEW Academy —Wolverhampton
- £21,328 a year
- English
- School
- Teaching
- Employee discount
Data, Exams and Cover Administration Officer
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Analysis skills
- IT
- School
14h
Admissions, Marketing, Reception & Administration Officer
Birchfield School —Albrighton
- £20,000 - £25,000 a year
- Full-time
- Social media management
- Presentation skills
- Bachelor's degree
Quick apply
Recruitment Officer
Juniper Training —Brierley Hill
- £26,000 - £30,000 a year
- Full-time
- Sales
- English
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Training Officer (Electrical Installation)
City & Guilds Group —Coventry
- From £42,000 a year
- Hybrid work
- Maintenance
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
8h
Data and MIS Manager
Ormiston Academies Trust —Wolverhampton
- £32,597 - £36,363 a year
- Full-time
- School
- Employee discount
14d

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student welfare officer jobs near sutton coldfield, wmd

Student Support Officer

WEST MIDLANDS BUSINESS COLLEGE
Erdington

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
3 days ago

Benefits

Free parking

Qualifications

Safeguarding Certification
GCSE
Microsoft Office
Administrative experience
Bachelor's degree
First Aid Certification
Organisational skills
Communication skills
Time management

Full job description

Job Purpose

The Student Support Officer will provide high-quality pastoral, academic, and welfare support to Higher Education students studying at WMBC. The postholder will play a key role in enhancing student engagement, retention, progression, attainment, and overall student experience. The role involves supporting students throughout their learning journey, helping them overcome barriers to success, and ensuring that students are aware of and can access the support services available to them.

The Student Support Officer will contribute to WMBC's commitment to widening participation, equality of opportunity, inclusion, and student success.

Key Responsibilities

1) Student Engagement and Retention

Act as a first point of contact for Higher Education student enquiries.
Monitor student attendance, participation, engagement, and progression.
Identify students at risk of withdrawal or underperformance and provide timely interventions.
Support student induction, orientation, and transition into Higher Education.
Follow up with students experiencing attendance or engagement issues.

2) Student Welfare and Wellbeing

Provide pastoral support and guidance to students experiencing personal, financial, academic, or wellbeing challenges.
Signpost students to appropriate internal and external support services.
Maintain appropriate records of student support interventions and outcomes.
Promote a positive, inclusive, and supportive learning environment.

3) Academic Support

Work closely with tutors and programme leaders to identify students requiring additional support.
Assist students in developing study skills, time management, and academic confidence.
Support students in understanding academic regulations, policies, and procedures.
Encourage student participation in academic enhancement activities.

4) Student Experience

Support the delivery of student engagement activities, workshops, and enrichment programmes.
Assist with student representative systems, surveys, and feedback mechanisms.
Promote student voice initiatives and encourage active participation in WMBC life.
Contribute to activities that enhance student satisfaction and belonging.

5)Safeguarding and Compliance

Act in accordance with safeguarding, Prevent, equality, diversity, and inclusion policies.
Escalate safeguarding or welfare concerns appropriately.
Ensure compliance with data protection and confidentiality requirements.
Maintain accurate and secure student records.

6) Administrative Duties

Maintain student support databases and case management records.
Prepare reports on student engagement and support activities.
Support student-related events and activities.
Assist with OfS and partner university requirements relating to student support and success.
Undertake other administrative duties, as required, not specific to student support.

7) General

Promote WMBC's values and mission.
Engage in continuous professional development.
Undertake other duties appropriate to the grade of the post.

Person Specification

1) Essential Qualifications

Have a Bachelor's degree or equivalent qualification.
GCSE English and Mathematics (Grade C/4 or above) or equivalent.

2) Essential Experience

Experience of supporting students, learners, or service users.
Experience of providing advice, guidance, or pastoral support.
Experience of working within an educational, training, or customer-focused environment.
Experience of maintaining accurate records and documentation.
Experience of managing sensitive or confidential information.

3) Essential Knowledge

Understanding of student wellbeing and welfare issues.
Understanding of safeguarding and Prevent responsibilities.
Knowledge of equality, diversity, and inclusion principles.
Understanding of challenges affecting student engagement, retention, and attainment.
Awareness of Higher Education student support practices.

4) Essential Skills

Excellent interpersonal and communication skills.
Ability to build rapport and supportive relationships with students.
Strong organisational and administrative skills.
Ability to manage multiple priorities and work independently.
Good problem-solving and decision-making skills.
Ability to maintain professional boundaries and confidentiality.
Competent use of Microsoft Office 365 applications and student record systems.
Ability to analyse information and identify students requiring intervention.

5) Desirable Qualifications

Qualification in Advice and Guidance, Counselling, Student Services, Youth Work, Education, or related field.
Mental Health First Aid qualification.
Safeguarding training.

6) Desirable Experience

Experience working in a Higher Education setting.
Experience supporting widening participation students.
Experience working with international students.
Experience delivering workshops or student development activities.
Experience working within a partnership or franchised Higher Education environment.

Personal Attributes

The successful candidate will demonstrate:

A student-centred approach.
Commitment to student success and inclusion.
Empathy and emotional intelligence.
Professionalism and integrity.
Resilience and adaptability.
Commitment to continuous improvement.
Ability to work collaboratively with academic and professional services staff.
Alignment with WMBC's mission of widening participation and supporting learners to achieve their full potential.

Key Performance Indicators (KPIs)

Student retention and progression rates.
Student engagement and attendance levels.
Student satisfaction outcomes.
Timeliness of support interventions.
Accuracy and quality of student records.
Contribution to Access and Participation objectives.
Positive outcomes from student support case management.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Free parking

Work Location: In person

Quick apply

Refine Your Search

student welfare officer jobs in sutton coldfield, wmd

Student Support Officer

Safeguarding and Student Welfare Officer

People Operations Officer

Data Officer

Student Support Officer

Attendance Assistant

Attendance Assistant

School Academy Officer (Fixed Term until July 2027)

Attendance Officer

Learner Services Advisor

Attendance Officer

Family Liaison Officer

Examinations Assistant OR Deputy Examinations Officer

Learning Support Assistant

Learning Support Assistant

Data, Exams and Cover Administration Officer

Admissions, Marketing, Reception & Administration Officer

Recruitment Officer

Training Officer (Electrical Installation)

Data and MIS Manager

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