Technical operator Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Service Centre Operator
Nuvoli Limited —Elford
- £26,230 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
Quick apply
9d
Operator
Epwin Group PLC —Tamworth
- Full-time
- IT
- Communication skills
Operations Leader Metrology
The Manufacturing Technology Centre —Coventry
- £50,000 - £56,000 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Leadership
Quick apply
Crematorium Manager
WesterleighGroup —Essington
- £35,800 - £42,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
CAD Technician
Egis —Birmingham
8d
CCTV Controller (Nights)
Amulet —Birmingham
- £15.06 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
3d
Machine Control Technician
Tara Developments Limited —Chasetown
- Communication skills
Technical Team Leader - Networks
M Group —Coventry
- Microsoft Outlook
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
12d
Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
12d
Technical Training Planner
National Grid Electricity Distribution —Tipton
- £39,508 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Extrusion Setter
Selecta Systems —Birmingham
- From £14.45 an hour
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Technical Operator
South Staffs Water —Lichfield
- Up to £35,442 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee assistance programme
Engineering Team Lead
M Group —Coventry
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
12d
Artworker
Elegant Clutter Ltd | Artstory —Leamington Spa
- Up to £27,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
11d
Technical Machine Operator
Edwin Holden's Bottling Ltd Co —Upper Gornal and Woodsetton
- £13 - £14 an hour
- Full-time
- Programmable logic controllers
- In-person
- Communication skills
Quick apply
3d
Operational Planner
Warwick Nub News —Warwick
- £700 a day
- Microsoft Excel
- Analysis skills
- Organisational skills
2d
Workshop Engineer
Inspired Gaming Group —Ashby-De-La-Zouch
- Overtime
- IT
- Annual leave
12h
Production Operative
Serioplast —Burton-On-Trent
- £25,396.80 a year
- Full-time
Quick apply
Data Analyst
Stern Energy —Birmingham
- Weekend availability
- Microsoft Excel
- English
- Analysis skills
- Annual leave
- Employee assistance programme
7d
CAD Technician - Urban Realm
Egis —Birmingham
- AutoCAD
7d

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technical operator jobs near sutton coldfield, wmd

Service Centre Operator

Nuvoli Limited -
Elford

Quick apply

Job details

Full-time
£26,230 a year
9 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Microsoft Outlook
Technical support
Organisational skills
Telecommunication
IT
Communication skills
Help desk

Full job description

Job Brief

Looking for a candidate for an immediate start and lives within short commutable distance our head office in Elford.

You will be a member of a growing team that manages incoming calls, emails and enquiries from our customers regarding their mobile or fixed telecoms estates. The Service Centre Operator provides first-line technical and customer support for telecommunications services, including voice, data, and connectivity solutions. The role is responsible for diagnosing faults, resolving service issues, and ensuring a high level of customer satisfaction through efficient and professional support.

Key Responsibilities

Act as the first point of contact for telecom-related incidents, service requests, and enquiries
Provide troubleshooting and resolution for issues relating to voice services, Hardware or software issues and connectivity
Log, manage, and track incidents using a ticketing system, ensuring accurate documentation and timely updates
Escalate complex or unresolved issues to second- or third-line support teams in line with SLAs
Liaise with internal teams, suppliers, and network providers to coordinate fault resolution
Perform basic configuration and provisioning tasks for telecom services where required
Ensure all work complies with company processes, security standards, and regulatory requirements
Deliver clear, professional communication to customers at all times

Experience and skills

Previous experience in a telecoms, IT helpdesk, or technical support role (preferred but not essential)
Basic understanding of telecommunications
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Ability to work under pressure and manage multiple tickets simultaneously
Customer-focused approach with strong attention to detail
Experience using ticketing systems and remote support tools (beneficial but not required)
Proficient in relevant computer applications (Outlook, Word, Excel)
Able to work independently within a team setting
Organisational skills
Attention to detail

Schedule
Monday - Friday, 37.5 hours per week. 9am - 5.30pm

Holiday
24 days per annum + bank holidays, rising to 29 days with service
Additional half day's annual leave each month

Location of Work
Due to the location of our offices you must hold a full UK driving license

Job Type: Full-time

Pay: £26,230.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
On-site parking
Private medical insurance

Licence/Certification:

driving license, or are you able to reliably commute? (required)

Work Location: In person

Quick apply

Refine Your Search

technical operator jobs in sutton coldfield, wmd

Service Centre Operator

Operator

Operations Leader Metrology

Crematorium Manager

CAD Technician

CCTV Controller (Nights)

Machine Control Technician

Technical Team Leader - Networks

Service Analyst

Technical Training Planner

Extrusion Setter

Technical Operator

Engineering Team Lead

Artworker

Technical Machine Operator

Operational Planner

Workshop Engineer

Production Operative

Data Analyst

CAD Technician - Urban Realm

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