Compliance officer Work, Jobs in Sutton Coldfield (with Salaries)

Tenancy Services Officer
i-Jobs —Atherstone
- £18.85 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
3h
Admissions Officer
University of Wolverhampton —Wolverhampton
- £33,002 - £35,608 a year
- Hybrid work
- Doctoral degree
- Databases
- University
- Free parking
- Annual leave
14d
Senior Compliance Officer (Legal & Regulatory)
Altras International Limited —Birmingham
- £40,000 a year
- Full-time
- English
- Bachelor's degree
- Contracts
- Bereavement leave
Quick apply
12d
Compliance Officer - Trees and Landscapes
Beechwood Trees and Landscapes Ltd —Coventry
- £36,420.00 - £41,955.76 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Recruiting
- Free parking
Quick apply
6d
Offender Management Officer
West Midlands Police —Birmingham
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
1d
Training Officer
Kensington Community Care —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Presentation skills
Quick apply
12d
Senior Compliance Officer
NFP Corp —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Annual leave
- Employee discount
Insurance Compliance Officer
Niche Cover Ltd —Halesowen
- £35,000 - £42,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
Exams Officer
A-Team Academy —Birmingham
- £27,000 - £30,000 a year
- Part-time
- Management
- English
- Recruiting
Quick apply
4d
Information Governance Officer
Solihull Metropolitan Borough Council —St. Alphege
- £45,091 - £51,356 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
Case Progression Officer
West Midlands Police —Wolverhampton
- Full-time
- Annual leave
- Employee assistance programme
12d
Reporting Officer
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Customs Clearance Agent
C4 Logistics Ltd —Tile Hill
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
5d
Information Governance Officer
Swanton Care and Community —Coventry
- £35,000 a year
- Microsoft Office
- Continuous improvement
- Organisational skills
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
12d
Housing Officer
BCOP —Birmingham
- £29,565 - £31,317 a year
- Full-time
- Travel
- Conflict management
- In-person
- Annual leave
- Employee discount
Quick apply
1h
Contract Management Officer - Workplace Services
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- Presentation skills
- Continuous improvement
- Travel
12d
Housing Officer
Upward Care Ltd —Bloxwich
- £28,315 a year
- Full-time
- In-person
- Free parking
Quick apply
Resident Experience and Resolution Officer
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- English
- Communication skills
1d
Business support officer - Fostering
Dudley Metropolitan Borough Council —Dudley
- £25,583 - £25,989 a year
- Full-time
- Hybrid work

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Tenancy Services Officer

i-Jobs
Atherstone

Quick apply

Job details

Full-time | Fixed term contract
£18.85 an hour
3 hours ago

Qualifications

Social housing experience
GCSE
Yardi
Case record updates
Anti-social behaviour case management in housing
Organisational skills
Tenancy sustainment support
Customer support
Communication skills
Negotiation

Full job description

Tenancy Services Officer – Grade 9 (Housing)

Location: The Council House, North Warwickshire Borough Council, CV9 1DE
Start Date: ASAP
Contract Duration: 24 August 2026 to 25 December 2026

North Warwickshire Borough Council is seeking a professional and customer-focused Tenancy Services Officer – Grade 9 (Housing) to provide frontline tenancy services and support to housing customers, ensuring effective tenancy management and excellent service delivery.

This is an engaging role focused on managing tenancy-related enquiries, resolving customer issues, supporting residents, and ensuring housing services are delivered in line with legislation, council policies, and good practice.

This role is ideal for an experienced housing professional who has strong customer service skills, understands tenancy management processes, and can manage sensitive cases while maintaining a professional and supportive approach.

About the Role:

As a Tenancy Services Officer – Grade 9 (Housing), you will provide frontline housing services, supporting tenants with tenancy-related matters and managing a range of customer enquiries. You will work closely with residents to address issues including rent arrears, neighbour disputes, and anti-social behaviour concerns, ensuring cases are handled effectively and in accordance with housing policies and procedures.

You will apply your knowledge of housing legislation and tenancy management practices to provide advice, guidance, and solutions while maintaining accurate records and delivering a high-quality customer-focused service.

What You'll Be Doing:

Providing frontline tenancy services and support to housing customers
Managing tenancy-related enquiries and resolving customer issues effectively
Working with tenants to address rent arrears, neighbour disputes, and anti-social behaviour concerns
Providing advice and guidance on tenancy management matters
Managing tenancy cases in line with housing legislation, council policies, and good practice
Maintaining accurate records and ensuring all actions are completed in accordance with procedures
Handling sensitive customer cases with professionalism, confidentiality, and empathy
Supporting residents by providing clear information and guidance on housing-related matters
Delivering a professional, responsive, and customer-focused housing service
Working collaboratively with colleagues and partner services to support positive tenancy outcomes
Ensuring compliance with relevant housing policies, procedures, and service standards

Essential Requirements:

We're looking for an experienced, proactive, and customer-focused Tenancy Services Officer who can effectively manage tenancy issues, provide housing advice, and deliver high-quality services to residents.

Essential Skills & Experience:

Eligible to work in the UK
Experience working in a frontline customer service role
Experience managing tenancy issues, including rent arrears, neighbour nuisance, and anti-social behaviour
Previous experience working within a social housing environment
Good knowledge of housing legislation and housing management practices
Strong communication and customer service skills, both verbal and written
Ability to manage sensitive cases and work effectively with residents
Strong organisational skills with the ability to manage workloads and prioritise tasks
Ability to maintain accurate records and complete casework in line with procedures
Ability to work independently and as part of a wider housing team

Desirable Skills & Experience:

Experience working within a local authority housing service
Knowledge of tenancy enforcement processes and housing support services
Experience handling complex customer enquiries and casework
Understanding of good practice within housing management and tenancy sustainment

Why Apply:

Opportunity to work within a professional local authority housing environment
Role focused on supporting tenants and improving housing service delivery
Opportunity to manage meaningful tenancy cases and provide customer support
Full-time working hours, Monday – Friday, 09:00 – 17:00

Additional Information:

Client: North Warwickshire Borough Council
Location: The Council House, North Warwickshire Borough Council, CV9 1DE
Hours: 37 hours per week
Working Hours: Monday – Friday, 09:00 – 17:00
Job Type: Full-time, Temporary / Contract
Contract Duration: 24 August 2026 to 25 December 2026
Pay Rate: £18.85 Per Hour

Job Ref: 5302406

Job Types: Full-time, Fixed term contract

Pay: £18.85 per hour

Application question(s):

Please summarise your relevant experience that makes you suitable for the Tenancy Services Officer – Grade 9 role.
Do you have experience managing tenancy-related issues such as rent arrears, neighbour disputes, tenancy breaches, or anti-social behaviour cases?

Experience:

social housing environment: 1 year (required)
tenancy management: 1 year (required)
frontline customer service: 1 year (required)

Licence/Certification:

Enhanced DBS (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

compliance officer jobs in sutton coldfield

Tenancy Services Officer

Admissions Officer

Senior Compliance Officer (Legal & Regulatory)

Compliance Officer - Trees and Landscapes

Offender Management Officer

Training Officer

Senior Compliance Officer

Insurance Compliance Officer

Exams Officer

Information Governance Officer

Case Progression Officer

Reporting Officer

Customs Clearance Agent

Information Governance Officer

Housing Management Officer

Housing Officer

Contract Management Officer - Workplace Services

Housing Officer

Resident Experience and Resolution Officer

Business support officer - Fostering

I want to receive the latest job alerts for compliance officer in sutton coldfield

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