Service desk analyst Work, Jobs in Sutton North (with Salaries)

Service Desk Analyst
Crew Clothing Head Office —Kingston upon Thames
- Full-time
- Analysis skills
- POS
- SharePoint
- Employee discount
- Referral programme
Quick apply
3d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Service Desk Analyst
OPUS TECHNOLOGY —Reigate
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
- Referral programme
Quick apply
9d
Service Desk Analyst (1st line) - Onsite
Wanstor —London
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
8d
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
12d
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
7d
Apprentice IT Service Desk Analyst
CWA —London
- Full-time
- Organisational skills
- Communication skills
- Annual leave
2d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Communication skills
Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Support Analyst
Elexon —London
- £45,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
4d
Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
Service Desk Analyst
Lane Clark & Peacock —London
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee discount
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —London
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
Senior Service Desk Analyst
Goaco —Dartford
- Full-time
- Continuous improvement
- Travel
- Mentoring
12d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
IT Support Analyst
Proxima —London
- Hybrid work
- Analysis skills
- SharePoint
- Communication skills
3d
End User Support Analyst
Clarksons —London
- Weekend availability
- Microsoft Office
- Continuous improvement
- Computer networking

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Service Desk Analyst

Crew Clothing Head Office
Kingston upon Thames

Quick apply

Job details

Full-time
3 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Technical troubleshooting
Desktop support
Incident management
User account provisioning
Microsoft Exchange
User account management
Analysis skills
POS
SharePoint
Customer support
Application support
Active Directory
Mobile devices

Full job description

Service Desk Analyst

Full-time (4 days in office, 1 day from home)
Kingston-Upon-Thames

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Responsibilities:

Provide user support related to Hardware, Software and Application issues in Windows/Mac/ environment
Manage and resolve 1st and 2nd line IT Support incidents, working with 3rd partners where appropriate
Management and support of all Mobile Devices, including Point of Sale Android tablets and iOS phones
Managing support processes, including Starter/Leavers and Access Requests
Working with 3rd party partners to ensure externally managed incidents are dealt with within agreed SLAs.
Administration of Active Directory and Microsoft 365 environments
Managing and updating documentation, ensuring information is current and shared, where appropriate, with support partners

In order to be successful in this role you will need the following:
Essential skills

Desire to learn, with a genuine passion for all things IT
Strong analytical and problem-solving skills
Service focused with a desire to deliver outstanding standards of support
Experience working in a Windows based support role
Understanding of Active Directory, Exchange and Microsoft 365 products (including SharePoint, OneDrive and Teams)
Excellent listening skills
Takes ownership of issues and keeps all parties updated with regular progress reports
Ability to work in an environment with changing priorities
Action Orientated
Highest level of integrity, honesty and trust
Drive for results

Desirable skills

Experience working with POS software
Experience working with Microsoft Endpoint or similar technologies.
Experience working with AV, Mail and Web filtering software.

What we can offer you:

Staff Discount
Uniform allowance
Pension scheme
Refer a Friend scheme
Training and career development
Supportive and rewarding culture

INDHEADOFFICE

Quick apply

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service desk analyst jobs in sutton north