It technical support (1st line) Work, Jobs in Swadlincote, Dby (with Salaries)

1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
IT Support Technician
Complete Computer Solutions —Derby
- From £25,000 a year
- Overtime
- English
- SharePoint
- In-person
- Free parking
- Annual leave
Quick apply
7d
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
IT Technical Support (1st Line)
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
1d
Operations Crew
Legends Global (Europe) —Derby
- Weekend availability
- Communication skills
IT Support
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Computer Science
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Second Line Engineer
Air IT —Sandiacre
- Full-time
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
1d
Senior IT Support Engineer – 3rd Line
TCNS (Total Computer Network Services) —Sutton Coldfield
- £40,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
Quick apply
6d
Digital Content Writer
Mortgage Advice Bureau —Derby
- Up to £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Analytics
- Annual leave
- Employee discount
Quick apply
5d
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Business development
- Continuous improvement
- Organisational skills
Subsidence Claims Handler
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
SEO and GEO Manager
Mortgage Advice Bureau —Derby
- Up to £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Platform Engineer
Microlise —Nottingham
- From £35,000 a year
- DevOps
- Continuous improvement
- Agile
- Free parking
- Employee assistance programme
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Event Executive
Legends Global (Europe) —Coventry
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
13d

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1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
Reporting to the IT Manager you will form an integral part of the IT Support Team providing a first-class service to our business ensuring the customers needs…
£28,000 - £30,000 a year
2nd Line Technical Analyst
Xerox —Nuneaton
The individual should be comfortable liaising with customers in person, over the phone or via email; possess a familiarity of clients within the Xerox group of…

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1st/2nd Line IT Support Analyst

HealthNet Homecare -
Swadlincote

Apply Now

Job details

Permanent | Full-time
£28,000 - £30,000 a year

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Microsoft Windows Server
Network administration
Technical troubleshooting
Desktop support
ITIL Certification
Azure
Stakeholder liaison
GCSE
LAN
Microsoft Office Suite
Windows
Network infrastructure
Firewall
Analysis skills
Continuous improvement
Project implementation
Customer support
Microsoft Dynamics 365 Business Central
Business
Microsoft Azure
CompTIA A+
Microsoft Dynamics Navision

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.

We are looking for an IT Support Analyst to join our busy IT department. We are seeking a highly motivated, talented and experienced IT professional to complement our industry leading Digital Team as an IT Systems Administrator. Reporting to the IT Manager you will form an integral part of the IT Support Team providing a first-class service to our business ensuring the customers needs are met in a timely manner.

The successful candidate will have prior experience of operating in a similar role. They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Additionally, there will be opportunities to be involved in the technical delivery of projects which require a strong emphasis on security, and resilience, showing a positive attitude and demonstrating initiative.

If you are passionate about making a real difference and are looking for a role with purpose, where your work has a positive impact on patients' everyday lives, we would love to hear from you.

Main Responsibilities

Provide desktop support and software configuration
Provide telephony system support
Liaise with people (both internal & 3rd party support providers) to facilitate the various support processes
Local administration of LAN including DHCP / DNS / Firewall
Deploy, install and configure Windows 11 clients to a standard specification
Administer On premise AD and Entra ID
Microsoft Navision administration
Microsoft Azure administration
Office 365 administration
Document IT processes and procedures
Support project work which includes analysis, design, specification documentation, testing and implementation
Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers
Maintain good housekeeping
Carry out any reasonable request given by appropriate persons
Contribute to the company’s commitment to continuous improvement by forwarding your suggestions to appropriate person

What experience and skills are we looking for?

Desirable

Foundation professional training/qualifications:
MS MCPs / Azure fundamentals
ITIL Foundation v3/v4
CompTIA A+ /IT Fundamentals
MS MCPs / MTAs
Fortigate firewalls
Knowledge of MS Dynamics365 (Field Service/Business Central
Knowledge of MS Navision

Essential

Minimum 2 years experience supporting:
Microsoft suite of products:
Windows Desktops (win10 & 11)
Windows server (2016, 2019 & 2022)
Microsoft 365 suite: O365 inc. Teams, OneDrive
Microsoft Azure administration
Good knowledge of phone system administration
Good understanding of networking including subnets, routing & diagnostics
Good documentation skills
Good analytical and troubleshooting skills

Qualifications

Hold 5 GCSE's including Maths & English at grades A* - C or equivalent

What we offer

Competitive salary structure
25 days holiday + bank holiday
Pension Scheme
Ongoing training and development
Professional registration fees paid
Employee Assistant Programme including 24/7 hour access to remote GP appointments.
Refer a friend scheme
Uniform provided
Kit bags for all Homecare Nurses
Eyecare Vouches
Perks and benefits via Perkbox
Long service awards.

If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.

Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.

Apply Now

Refine Your Search

it technical support (1st line) jobs in swadlincote, dby

1st/2nd Line IT Support Analyst

2nd Line Technical Analyst

2nd Line Support Technician

IT Support Technician

2nd Line Desktop Support Technician

IT Technical Support (1st Line)

Operations Crew

IT Support

Second Line Engineer

Senior IT Support Engineer – 3rd Line

Digital Content Writer

Apprenticeships at ASSA ABLOY UK

Subsidence Claims Handler

SEO and GEO Manager

Platform Engineer

Senior TechOps Generalist

Event Executive

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