Support analyst Work, Jobs in Swadlincote, Dby (with Salaries)

App Support Analyst
TVS Supply Chain Solutions —Birmingham
- From £30,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
6h
Asbestos Removal Trainer / Assessor / Auditor
Asbestos Removal Contractors Association (ARCA) —Burton-On-Trent
- £43,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Communication skills
- Free parking
- Work from home
Quick apply
13d
Information Analyst
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- SQL
- IT
- Communication skills
- Annual leave
- Employee assistance programme
10d
Procurement Analyst
Nottingham University Hospitals NHS Trust —Nottingham
- £32,073 - £39,043 a year
- Full-time
Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
14d
Associate Business Analyst
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Behaviour Analyst
ivolve Care and Support —Leicester
- £41,000 - £48,000 a year
- Full-time
- Master's degree
- Leadership
- Communication skills
- Referral programme
13d
Data Analyst
Flint Bishop —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Free parking
- Employee discount
Quick apply
Catalogue Controller
Alliance Automotive Procurement Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
IT Support Analyst
LKQ Corporation —Tamworth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
6d
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
11d
Workforce Planning Coordinator
CEVALogistics —Derby
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
Business Analyst Apprentice
Futures Housing Group —Derby
- £25,679 a year
- Full-time
- Business
- Communication skills
5d
IT Test Analyst
Ybrant Core Limited —Coventry
- £25,460.32 - £43,561.73 a year
- Full-time
- Hybrid work
- Flexitime
- Work from home
Quick apply
6d
Retail tech Support Analyst
Entain —Nottingham
- Full-time
- Microsoft Office
- Communication skills
3h
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
5d
Business Improvement Analyst
The Pallet Network —Swadlincote
- Full-time
- Microsoft Access
- Oracle
- Business
- Annual leave
- Employee assistance programme
Quick apply
13d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Housing Asset Data Analyst
Avalon —Swadlincote
- £18 - £20 an hour
- Temporary
- Data analysis skills
Test Analyst
Scrumconnect Consulting —Coventry
- £275 - £300 a day
- Azure
- Analysis skills
- SharePoint
7d

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App Support Analyst

TVS Supply Chain Solutions -
Birmingham

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
6 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
Car scheme
Sick pay
On-site parking

Qualifications

Logistics
English
Bachelor's degree
IT
Communication skills
Information Technology

Full job description

Job Description:

Covers one or more applications within the business as 1st line support.

Responsible for providing 1st line support to the business users for

assigned application/s and process/es.

Main Duties & Responsibilities:

· Responsible for the maintenance of up-to-date documentation and materials including, work instructions for support related activity.

· Recognised across the organisation as a resource for resolving application related issues.

· Responsible for small projects.

· Quality testing of application changes and bug fixes.

· Work with 3rd parties to ensure quality and timely delivery of incident and problem resolution.

· Be 1st line support for assigned area/s, using help desk tool to manage tickets. Resolve incidents and manage problems through to resolution.

· Communicate effectively with business users, ensuring service level for ticket type is adhered to and escalations are done appropriately.

· Build relationships with service providers and developers to ensure ticket resolution is managed efficiently.

· Execute testing of bug fixes and Change Requests and document results. Provide sign off confirmation to Business Applications Manager.

· Execute system configuration activities and create/maintain related documentation.

· Manage small projects (e.g. customer interfaces or individual Change Request) from requirements capture through to successful implementation.

· Develop sound understanding of assigned applications/processes including data and configuration in order to provide on-going support in a live environment.

· Support Organisation and Change Management, security, training and communication efforts.

· Provide roll-out support and training where necessary.

· Provide required support of master data requests to Master Data team.

Required Knowledge, Skills, Qualifications, and Experience:

· *Please note there may be a future requirement to participate on the On-call rota

· Junior Analyst (entry level)

· Ideally a graduate in IT related discipline or relevant IT skills learned

· Desire to analyse and solve problems

· Good communication skills

· Excellent written and spoken English

· Analyst

· Bachelor’s degree or equivalent experience preferred

· Demonstrable working experience with at least 2 different technologies

· Demonstrable experience of interfacing

· Advantageous to have logistics experience

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

· Company pension scheme

· Company sick pay

· 25 days annual leave (plus 8 bank holidays)

· Holiday buy-back scheme (5 additional days available)

· Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).

· Long Service Award scheme

· Reward & Recognition scheme

· Death in service benefit

· Access to over 100 online courses to support your continuous and professional development

· Employee benefits platform, offering:

o Discounts and offers for a range of recognisable brands and outlets

o Employee Assistance Service

o Advice and life coach portal with tips on mindfulness and meditation

· Free onsite parking

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Pay: From £30,000.00 per year

Work Location: Hybrid remote in Birmingham B35 6LJ

Quick apply

Refine Your Search

support analyst jobs in swadlincote, dby

App Support Analyst

Asbestos Removal Trainer / Assessor / Auditor

Information Analyst

Procurement Analyst

Service Analyst

Associate Business Analyst

Behaviour Analyst

Data Analyst

Catalogue Controller

IT Support Analyst

Test Analyst

Workforce Planning Coordinator

Business Analyst Apprentice

IT Test Analyst

Retail tech Support Analyst

Service Desk Analyst

Business Improvement Analyst

Service Desk Analyst

Housing Asset Data Analyst

Test Analyst

I want to receive the latest job alerts for support analyst in swadlincote, dby

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