Executive manager Work, Jobs in Swaffham, Nfk (with Salaries)

Operations Manager
Southgates & The Woottons —King's Lynn
- £22.97 - £24.70 an hour
- Weekend availability
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
13d
Operational Analyst - Contact Centre
Careline365 —Norwich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Free parking
- Employee assistance programme
HR Manager
Starbucks Suites - Head Office —Norwich
- Full-time
- Hospitality
- Management
- Microsoft Office
- Employee discount
Quick apply
1d
Transaction Manager
Marshall Motor Group —King's Lynn
- £30,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
9d
Marketing Manager
Brown&Co —Norwich
- Full-time
- Marketing
- No degree
- Communication skills
Sales Executive -Health & Wellness Manufacturing (Full-Time, Permanent)
Vita Manufacture Limited —Ely
- From £30,000 a year
- Temporary
- CRM software
- Sales
- Business development
Quick apply
3d
Paid Social Media Executive
Think Digital Marketing —Wymondham
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Free parking
- Annual leave
Quick apply
District Ecologist
Forestry Commission —Santon
- £33,854 a year
- Full-time
- Microsoft Office
- Presentation skills
- No degree
6d
Customer Care Executive
Serco Plc —Watton
- £26,509.50 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
Client Delivery Executive
NielsenIQ —Norwich
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee assistance programme
Quick apply
3d
Head Chef
Kingsley Careers —Watton
- £18.50 an hour
- Temporary
- Culinary experience
- Cooking
- Team management
- Employee assistance programme
- Employee discount
3d
Litigation Solicitor
Butcher Andrews Solicitors —Fakenham
- Full-time
- Hybrid work
- Bachelor's degree
- Driving
- Communication skills
Quick apply
4h
Family Law Solicitor 3 + PQE
Butcher Andrews Solicitors —Fakenham
- Full-time
- Hybrid work
- Bachelor's degree
- Driving
- Organisational skills
Quick apply
4h
Parts Sales Executive - Norwich
MSX - TPS —Norwich
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
8d
Registered Care Manager
Alina Homecare —Thetford
- Full-time
- Business development
- IT
- Leadership
- Annual leave
Quick apply
1d

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Operational Analyst - Contact Centre
Careline365 —Norwich
The Operational Analyst will play a key role in driving day‑to‑day performance across Careline365’s contact centre and marketing activity.
£45,000 - £60,000 a year
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Refer a friend or family member and earn £250 in cash when they join and a further £500 in cash once they pass probation. Sharing really does pay off!
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Operations Manager

Southgates & The Woottons
King's Lynn

Quick apply

Job details

Full-time
£22.97 - £24.70 an hour
13 days ago

Benefits

Free parking
Store discount
Cycle to work scheme
Free flu jabs
Flexitime
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
GCSE
English
Administrative experience
Analysis skills
Data management
IT
Leadership
Communication skills
Time management

Full job description

Role: Operations Manager

Reports to: Practice Manager

Band: 7

Responsible to: Practice Manager and Partners

Main Duties

To manage the day-to-day running and wider operational activities of the practice across all sites.

To manage Practice staff and encourage and promote individual skill sets. Maximise the Practices potential income and improvement in patient care in line with QOF, enhanced services and other targets. Responsible for improving data quality and communication to patients for attendance for long-term condition reviews.

The successful candidate must have the ability to identify and implement change to data management systems to improve data quality and how it is recorded, facilitate training and provide management support within projects and to departments across the practices. Deal with all operational matters and contribute to the development of strategies to deal with strategic issues within the Practice.

A proactive and flexible team player who must be able to manage their own time, workload and work under their own initiative without supervision to meet the demands of the role.

PCN. CQC. To provide effective and efficient services within all departments.

Key Roles and responsibilities

To manage the day-to-day running of the Practices
To manage the Practice team – recruitment, retention, development and management alongside local manager/HR Manager within their department and to liaise with other departmental managers ensuring that performance review systems are effective and are well maintained.
Lead and motivate the team and individuals to achieve targets and goals
To oversee the health and safety of all staff and patients
To be aware of national, local and Practice targets including QOF, Enhanced Services & IIF
To take responsibility for ensuring reports are submitted accurately for above targets working collaboratively with both clinical and non-clinical teams to deliver effective and timely performance management of all income streams
Analyse all income stream returns each month/quarter to ensure the practice has gained maximum income and all claims are accurate and submitted on time
To work alongside other Practices within the PCN to develop services and ensure targets are met
To undertake a process of continuous improvement within the Practice and to liaise with other practices to learn and share best practice
To ensure appointments maintenance within the Practice is delivered efficiently
To take a lead role in dealing with patient compliments, comments and complaints
To work with the CCG and other external agencies to validate patient information and KPIs, performing regular checks and quality audits
To ensure the Practice is CQC compliant at all times
To be available to attend meetings on behalf of the Practice, some of which may take place in the evenings or on weekends.
To attend and participate in regular Manager & Partner meetings and any other relevant internal meetings.
To deliver training to internal staff on an adhoc basis or during group training sessions.
To be responsible for ensuring that all Practice functions are run effectively supporting the clinical delivery of services to our patients in a cost-effective manner.
To monitor risks and clinical governance processes
To undertake any other reasonable tasks as required by the Practice Manager or Partners.

Key additional roles will include:

Finance

To play a key role within the Senior Management Team to support the Practice Manager and Executive Partners in delivering a cost-effective service. To work with the Practice Manager to ensure appropriate and safe financial systems are in place at all times.

To contribute specifically to the following issues:

Profitability
Savings and efficiency plans
Annual staff budgets
Staff individual performance review schemes

Premises

To support the Practice Manager in the delivery of appropriate accommodation for service delivery maintaining health and safety at all times. To ensure that any issues relating to premises are addressed and dealt with effectively.

To arrange maintenance/works in regards to the Premises and to be the main point of contact for External Contractors.

Information Technology

Responsible for setting up new users on all I.T platforms required for them to perform their duties (SystmOne, ICE, Teamnet etc).

Responsible for any day-to-day issues with the telephone system.

To be integral to the development and review of the use of Information Technology within both sites and to provide support and leadership to the team with regards to system integration and efficiencies.

Lead changes to improve efficiency, such as implementing new IT systems or optimizing clinical pathways.

Representation of the Practice

To liaise with outside agencies to represent Southgates & The Wootton’s Surgeries in a professional manner. To liaise with all the Partners to ensure the provision of a professional service to our patients and frontline clinical staff. To monitor all staff ensuring the highest possible standards are delivered at all times.

General

Any other specific managerial duties that are required by the Practice Manager and Executive Partner in the course of their appropriate duties.

Person Specification

Experience

Essential

Experience of working with General Public
Experience of Administrative duties
Experience in managing staff
Excellent communication skills (written and oral)
Strong IT skills
Effective time management
Ability to work on their own and as part of a team
Problem solving and analytical skills
Customer Service experience
Ability to maintain confidentiality
Ability to prioritise workload
Works well under pressure
Uses own initiative
Experience of premises management
Experience of working in a healthcare setting
Experience of working in General Practice

Desirable

Working knowledge of SystmOne, CQRS, Open Exeter
An understanding of Practice incomes

Qualifications

Essential

Educated to GCSE level or equivalent, including Maths and English (min C or above)
Evidence of continued professional development (relevant to this post)

Desirable

Hold a relevant Management qualification

Degree level of Education

Job Type: Full-time

Pay: £22.97-£24.70 per hour

Benefits:

Company pension
Cycle to work scheme
Flexitime
Free flu jabs
Free parking
Life insurance
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

King's Lynn PE30 5QX: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

executive manager jobs in swaffham, nfk

Operations Manager

Operational Analyst - Contact Centre

HR Manager

Transaction Manager

Marketing Manager

Sales Executive -Health & Wellness Manufacturing (Full-Time, Permanent)

Paid Social Media Executive

District Ecologist

Customer Care Executive

Client Delivery Executive

Head Chef

Litigation Solicitor

Family Law Solicitor 3 + PQE

Parts Sales Executive - Norwich

Registered Care Manager

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