Training coordinator Work, Jobs in Swaffham, Nfk (with Salaries)

Training Sales Coordinator
CITB —King's Lynn
- £28,784 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Free parking
- Employee assistance programme
Learning & Development System Coordinator - 12-Month FTC Maternity Cover
Culligan Shared Services —Dereham
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
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Learning & Development System Coordinator - 12-Month FTC Maternity Cover
Culligan Shared Services —Dereham
This position is ideal for individuals who excel in problem-solving, process improvement and serving as the primary point of contact for system-related…
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Training Sales Coordinator

CITB -
King's Lynn

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Job details

Full-time | Fixed term contract
£28,784 a year

Benefits

Free parking
On-site gym
Company pension
Employee assistance programme
Gym membership
Paid volunteer time
On-site parking

Qualifications

Customer service
Presentation skills
Organisational skills
Communication skills

Full job description

Join CITB as our Course Booker Sales Negotiator to cover a period of maternity leave.

Hours of Work: Full-time (35 hours per week)

Working Pattern: Monday to Thursday, 8:45am – 5pm and Fridays 9am – 4pm

Contract: Fixed Term (14 months)

Grade: TM2

Target Salary: £28,784 per annum

Location: National Construction College East, Bircham Newton, King’s Lynn, Norfolk, PE31 6RH

About the Role

Are you passionate about helping others take the next step in their careers? In this customer-facing role, you will be the first point of contact for individuals seeking advice on training and development through our courses. Your goal is to ensure every enquiry is handled with care and professionalism, leading to a positive experience and successful bookings.

Respond promptly and helpfully to all incoming enquiries
Provide clear, accurate information about courses, eligibility, and funding
Follow up with potential learners to support their decision-making process
Collaborate with colleagues to identify demand and suggest improvements to course offerings
Support outreach efforts including marketing campaigns and regional initiatives
Assist with accommodation bookings and refer learners to appropriate support teams
Maintain accurate records and contribute to system improvements
Participate in team meetings and share ideas to enhance service delivery
Handle unexpected situations with confidence and empathy, ensuring the best outcome for learners and trainers

Essential:

Excellent communication and interpersonal skills
Ability to build trust and rapport with learners and colleagues
Strong organisational skills and attention to detail
A positive, professional attitude and willingness to learn
Experience in a busy, customer-focused environment

Desirable

Background in customer service or education
Recognised Customer Service qualification (or willingness to work towards one)

Why join CITB?

Free onsite lunch at NCC sites
Subsidised Costa Coffee on site at NCC Bircham
Free onsite parking
Free onsite gym at Bircham Newton
25 days holiday + bank holidays
3 additional days Christmas shutdown
Generous pension scheme (up to 9% employer contribution)
Life assurance (4x salary)
2 paid volunteering days per year
Professional development & funded training qualifications
Employee Assistance Programme
Be part of a respected organisation shaping the future of UK construction

Closing Date

Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis, therefore early applications are encouraged to avoid disappointment.

Safer Recruitment

CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service. A basic DBS is required for this post.

During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence.

Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Work Location: In person

Apply Now

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Training Sales Coordinator

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