Global services specialist Work, Jobs in Swaffham Prior, Cam (with Salaries)

Customer Service Specialist (Part-time)
Nuclera —Cambridge
- Part-time
- Customer service
- Salesforce
- ERP systems
- Annual leave
- Life insurance
Quick apply
Academic Quality and Enhancement Administrator
CATS Global Schools —Cambridge
- £35,000 - £45,000 a year
- Bachelor's degree
- Communication skills
- School
- Employee assistance programme
- Referral programme
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Military
- DevOps
- AWS
Subcontract Manager
Marshall Land Systems Ltd —Cambridge
- £55,000 - £60,000 a year
- Full-time
- ERP systems
- Project management
- Communication skills
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
13d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
IT Service Desk Analyst
Hexcel Corporation —Duxford
- Full-time
- Customer service
- Windows
- Analysis skills
13d
Field Sales Specialist - Thermal Analysis
Mettler Toledo —Cambridge
- Business development
- Annual leave
- Employee assistance programme
Strategic Procurement Specialist
PerkinElmer —Cambridge
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Part-Time Credit Controller
GetBusy —Cambridge
- Part-time
- Microsoft Excel
- Sales
- Customer service
Center Operation Coordinator
French Consulting —Lakenheath
- Full-time
- Customer service
- Military
- Microsoft Office
Quick apply
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave
Biodiversity Data Officer
BirdLife International —Cambridge
- £35,000 a year
- Full-time
- Hybrid work
- Azure
- In-person
- Python
- Annual leave
- Employee assistance programme
5d
Global Head of Marketing
Treatt —Bury St. Edmunds
- Full-time
- Hybrid work
- Marketing
- No degree
- Leadership
11d
Senior Technical Specialist - DMPK
Charles River Laboratories —Saffron Walden
- Full-time
- Sales
- Laboratory experience
- Project management
- Paid training
- Annual leave
8d
Subcontract Manager
Marshall of Cambridge (Holdings) Limited —Cambridge
- Full-time
- ERP systems
- Project management
- Communication skills
Regulatory Specialist UK & Ireland
Syngenta Group —Cambridge
- Full-time
- English
- Microsoft Office
- IT
- Life insurance
Quick apply
BaSE Specialist
UPS —Stansted
- Full-time
- Schematics
- Engineering
- Maintenance
- Annual leave
- Employee discount
Country HR Partner
Hologic —Cambridge
- £58,000 - £75,000 a year
- Management
- Travel
- Human resources

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global services specialist jobs near swaffham prior, cam

Customer Service Specialist (Part-time)

Nuclera
Cambridge

Quick apply

Job details

Part-time

Benefits

Annual leave
Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Customer service
Salesforce
ERP systems
Logistics
Communication skills

Full job description

Nuclera is a venture-backed, founder-driven biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. The company’s mission is to improve human health by making proteins accessible. We are beginning this mission through the launch of our eProtein Discovery™ platform. eProtein Discovery is a breakthrough protein expression, characterization, and purification technology, consisting of a lab-based benchtop instrument, cloud-based software and proprietary cartridges and consumables. The goal is to enable rapid protein access to life science researchers around the world.

We are seeking a self-motivated Customer Service Specialist to join our Customer Support team. This is a unique opportunity to join the customer support team, supporting our global customer base. Based in our Cambridge office, you’ll play a critical role in delivering high-quality, responsive support to Nuclera customers.

As part of a global team, you will help establish local customer operations and collaborate closely with teams including Logistics, Technical Support, Field Application Scientists, and Sales. Your work will ensure a smooth, efficient experience for customers from order placement through to delivery.

This is an ideal opportunity for someone who thrives in a dynamic, science-driven environment and is passionate about providing excellent service.

This role will be part-time, 2-3 days a week onsite in our Cambridge office.

This Customer Service Specialist role offers the opportunity to make a real impact on our global customer operations. If you’re looking to bring your expertise to a growing, mission-driven team and support cutting-edge science, we’d love to hear from you.

About the role:

Provide first-class support to customers on a variety of queries including orders, delivery timelines, stock availability, documentation, and quotations.
Ensure a high level of ownership of each customer interaction, delivering clear communication and timely updates throughout the customer journey.
Collaborate effectively with cross-functional teams such as Logistics, Technical Support, Field Application Scientists, and Sales to resolve issues and ensure smooth customer operations.
Work closely with the UK-based Head of Technical and Customer Support to ensure alignment on policies, service standards, and customer expectations.
Assist in the implementation and continuous improvement of customer service processes, tools, and workflows.
Monitor and report on customer service metrics and KPIs to help identify trends, bottlenecks, and opportunities for service enhancements.
Support order processing and logistics coordination to ensure a seamless experience for our customers.
Manage escalated customer issues with empathy and professionalism, seeking solutions that balance customer satisfaction with business needs.

Requirements

Experience in a customer service or customer operations role, ideally within the biotech or life sciences sector.

Strong interest in science, biology, or related fields; familiarity with research laboratory products and/or equipment is an advantage.
Proven ability to work independently and manage multiple tasks in a fast-paced, evolving environment.
Comfortable using CRM and ERP systems; experience with platforms such as Salesforce and IFS is a plus.
Excellent written and verbal communication skills, with a strong attention to detail and customer-first mindset.
A collaborative team player with the ability to work cross-functionally and across time zones.
Demonstrated problem-solving ability and a proactive approach to improving the customer experience.
Experience supporting customers internationally is desirable.

Benefits

What we offer:

In addition to competitive salaries, we offer a range of benefits including:

Company bonus scheme of 5%
Life insurance
Private medical insurance and cash plan
25 days' annual leave + Bank Holidays
Enhanced employer's pension contributions
Enhanced maternity and paternity Leave
Investment in professional development and learning
Access to amenities on Vision Park and in Histon
Fresh fruit, tea, coffee, and snacks in the office
Organised team events

Quick apply

Refine Your Search

global services specialist jobs in swaffham prior, cam

Customer Service Specialist (Part-time)

Academic Quality and Enhancement Administrator

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

Subcontract Manager

Customer Service Assistant

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

IT Service Desk Analyst

Field Sales Specialist - Thermal Analysis

Strategic Procurement Specialist

Part-Time Credit Controller

Center Operation Coordinator

IT Workplace Specialist

Biodiversity Data Officer

Global Head of Marketing

Senior Technical Specialist - DMPK

Subcontract Manager

Regulatory Specialist UK & Ireland

BaSE Specialist

Country HR Partner

I want to receive the latest job alerts for global services specialist in swaffham prior, cam

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