Protection specialist Work, Jobs in Swallowfield, Brk (with Salaries)

Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
4d
Specialist Sales Consultant
Reassured —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Free parking
- Annual leave
Quick apply
2d
Medical Device Regulatory Affairs Specialist
Clinica Engineering Medical Solutions Ltd —Reading
- £3,700 - £4,200 a month
- Full-time
- Engineering
- English
- Databases
Quick apply
3d
Senior Environmental Technician
RSK Raw —Kingsclere
- Up to £33,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Maintenance
Quick apply
HSSE Specialist
Exolum —Aldermaston
- £55,000 - £60,000 a year
- Analysis skills
1d
Junior Health & Safety Advisor
Rhodar Industrial Services Ltd —Reading
- Up to £35,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Data Acquisition Specialist - External Data (Remote - UK)
IQVIA —Reading
- Full-time
- Remote
- Computer Science
- English
- Bachelor's degree
- Work from home
10d
Class 2 HGV Driver (Concrete Mixer Vehicles)
Collard Group Ltd —Eversley
- £16 an hour
- Overtime
- Customer service
- Driving
- In-person
- Free parking
Quick apply
Tutors based in Surrey
Bright Heart Education —Woking
- £27.25 - £49.78 an hour
- Part-time
- English
- In-person
- School
Quick apply
2d
Data Protection Specialist - Fixed Term (10/12-month fixed term contract)
Red Kite Community Housing —High Wycombe
- £23,467 - £36,505 a year
- Part-time
Collections Officer
Investec Bank - Experienced Hire —Reading
- Analysis skills
- Communication skills
- Negotiation
2d
Public Protection Support Unit Review Officer
Surrey Police —Guildford
- £34,060 - £39,149 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee discount
2d
Events Operations Specialist (fixed-term)
Compassion UK —Fleet
- £30,040 a year
- Full-time
Quick apply
Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
Documentation Control Officer
AALTO —Farnborough
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
SEN tutors in the Surrey area
Bright Heart Education —Woking
- £27.25 - £49.78 an hour
- Part-time
- English
- In-person
- School
Quick apply
2d
Radiation Physics Laboratory Manager
University of Surrey —Guildford
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Customer service
- University
- Communication skills
- Relocation assistance
Technology Operations Specialist II
Bank of America —Camberley
- Weekend availability
- Microsoft Word
- Microsoft Outlook
5d
SEN Education and Engagement Specialist
Fresh Start in Education —Bracknell
- £25 - £35 an hour
- Maths
- Experience working with children
- School
- Employee discount
Quick apply
Insurance Advisor
Howden Group Holdings —Basingstoke
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
8d

I want to receive the latest job alerts for protection specialist in swallowfield, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

protection specialist jobs near swallowfield, brk

Second Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£29,000 - £35,000 a year
4 days ago

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Customer service
Software deployment
Incident queue management
Mentoring junior staff
IT service management
User account provisioning
Ticket management
User account management
IT permissions management
Ticket management systems
Mentoring
Technical support incident logging
Technical writing
Communication skills
Help desk

Full job description

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.

Responsibilities:

Receiving and resolving escalated tickets from First Line Service Desk. 
Diagnosing and resolving more complex technical issues that cannot be resolved at first line. 
Escalating issues to Infrastructure, Security, or specialist teams when required. 
Providing guidance and support to First Line colleagues on technical matters. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Supporting software deployment activities, rolling out EUC software to users. 
Supporting EUC patch management activities to ensure software is updated to the latest, secure versions. 
Supporting identity and access administration activities in compliance with defined IAM policies, including more complex account provisioning and access requests. 
Supporting user training activities to ensure users are trained to use IT systems effectively. 
Supporting the development of end-user documentation to help users utilise systems and services. 
Staying informed about SLA targets and working to achieve them. 
Being kept informed during major service outages to understand the impact on users and support communications
Accurately logging all support interactions and resolution details in the ticketing system. 
Contributing to the maintenance and improvement of knowledge base articles and end-user documentation.

Skills and Experience:

Strong communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
Customer-focused approach with a commitment to delivering excellent service. 
Solid understanding of IT support principles and end-user computing technologies. 
Strong diagnostic and problem-solving skills across a breadth of IT disciplines. 
Experience with identity and access administration, endpoint protection, and software deployment. 
Ability to guide and mentor First Line colleagues to develop their skills. 
An understanding of ITIL service management principles.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £29,000.00-£35,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

protection specialist jobs in swallowfield, brk

Second Line Support

Specialist Sales Consultant

Medical Device Regulatory Affairs Specialist

Senior Environmental Technician

HSSE Specialist

Junior Health & Safety Advisor

Data Acquisition Specialist - External Data (Remote - UK)

Class 2 HGV Driver (Concrete Mixer Vehicles)

Tutors based in Surrey

Data Protection Specialist - Fixed Term (10/12-month fixed term contract)

Collections Officer

Public Protection Support Unit Review Officer

Events Operations Specialist (fixed-term)

Technical Service Specialist

Documentation Control Officer

SEN tutors in the Surrey area

Radiation Physics Laboratory Manager

Technology Operations Specialist II

SEN Education and Engagement Specialist

Insurance Advisor

I want to receive the latest job alerts for protection specialist in swallowfield, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected