Home administrator Work, Jobs in Swanley, Ken (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Business Support & Finance Executive
Gravesham Friendly —Gravesend
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
2d
People Experience Officer
The Avenues Trust Group —Sidcup
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Employee Relations Administrator (HR)
The Avenues Trust Group —Sidcup
- £24,720 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Resource Administrator
LSEC —London
- £27,597 - £29,154 a year
- Full-time
- University
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
10h
Transport Administrator
HG Walter —London
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
9d
Care Home Administrator
Avery Healthcare —Sidcup
- £33,500 a year
Quick apply
2d
Homecare Assistant. £14.80 p/hr. Must Drive.
Right at Home Camden, Hampstead & Golders Green —Golders Green
- £14.85 - £20.75 an hour
- Part-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
22h
Sales Support Administrator
Pineapple Contracts —Aylesford
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
Early Years Finance and Admission Administrator
Homestart Greenwich —Woolwich Riverside
- £27,000 - £27,500 a year
- Part-time
- Childcare
- Administrative experience
- IT
Quick apply
1d
Digital Systems Manager
Apax —London
- £50,000 - £55,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Hub Access Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
3d
Client Resident Liaison Officer - Social Housing
Aaron Services —Dartford
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
2d
Care Home Administrator
Barchester Healthcare —Wimbledon
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
Planning Support Officer (Technical Administrator) - Full-time
Mole Valley District Council —Dorking
- Up to £36,046 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- In-person
- Free parking
- Annual leave
Admin Support
Omnia Resourcing —London
- £14.87 - £15.00 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- Administrative experience

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Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Adhere to and support Sureserve and their clients’ policies and procedures regarding data protection and equality and diversity
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

home administrator jobs in swanley, ken

Client Resident Liaison Officer - Social Housing

Business Support & Finance Executive

People Experience Officer

Insurance Process Administrator

Employee Relations Administrator (HR)

Customer Service Coordinator

Resource Administrator

Commercial Contracts Administrator

Transport Administrator

Care Home Administrator

Homecare Assistant. £14.80 p/hr. Must Drive.

Sales Support Administrator

Early Years Finance and Admission Administrator

Digital Systems Manager

Hub Access Officer

Client Resident Liaison Officer - Social Housing

Care Home Administrator

Customer Care Administrator

Planning Support Officer (Technical Administrator) - Full-time

Admin Support

I want to receive the latest job alerts for home administrator in swanley, ken

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