Customer experience leader Work, Jobs in Swanmore, Ham (with Salaries)

Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
12d
Graduate - Operations
Rapid Repair Network Limited —Lyndhurst
- £30,000 a year
- Full-time
Quick apply
Car Sales Executive / Trainee Car Sales Executive
Richmond Motor Group —Portsmouth
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
8d
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
12d
Talent Acquisition Specialist
INDUSTRIAL CLEANING EQUIPMENT —Southampton
- From £35,000 a year
- Full-time
- Sales
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
Inside Sales
Vandapower —Havant
- Full-time
- Sales
- English
- Administrative experience
Quick apply
Production Scheduler
Eaton —Titchfield
Retail Shift Lead
Company Shop Group —Southampton
- £28,500 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Assembly Operative
VES Andover Ltd —Eastleigh
- £24,785 - £28,959 a year
- Full-time
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Ticket Office Team Leader
The Goodwood Estate —Chichester
- £26,600 - £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
10d
Team Leader - Glamping Build & Break
Zoo Events Group Ltd —Southampton
- £15.69 an hour
- Temporary
- Management
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
Accounts Assistant
Andover Trailers Ltd —Penton Mewsey
- £26,500 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
HR Advisor
BAE Systems —Portsmouth
- Up to £47,000 a year
- Human resources
- Organisational skills
5d
Graduate Management Trainee - Portsmouth
Enterprise Mobility —Portsmouth
- Full-time
- Sales
- Customer service
- Bachelor's degree
Regional Manager
Bestway Group —Titchfield
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
Functional Assessor
Serco Group —Fareham
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Supervisor - Greggs
Moto —Winchester
- £29,000 - £29,500 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
Administration Manager
Alliance Medical Ltd —Portsmouth
- £33,000 - £35,000 a year
- Full-time
- Contracts
- IT
- Communication skills
Quick apply
7d

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customer experience leader jobs near swanmore, ham

Cafe General Manager

Kalm Kitchen Ltd
Fareham

Quick apply

Job details

Full-time
Up to £40,000 a year
12 days ago

Benefits

Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership
Hospitality management

Full job description

The Role

We are looking for a hands-on, commercially minded General Manager to take full ownership of Welborne Corner Café.

This is not a shift-running role — this is a site leadership position. You will be responsible for the performance of the business, leading the team, controlling costs, driving sales, and delivering a consistently high-quality customer experience.

You will run the café as your own business.

What You’ll Be Responsible For

Running the Business

Owning day-to-day operations and overall site performance
Managing labour, stock, and costs in line with targets
Delivering consistent, well-organised, high-standard service

Driving Sales

Leading from the front to increase spend per head
Training and motivating the team to upsell confidently
Supporting local marketing and community engagement

Leading the Team

Building, managing and developing a strong café team
Planning rotas effectively around trade
Driving accountability, standards, and performance

Controlling Costs

Managing labour % and staffing levels proactively
Owning stock control, ordering and wastage reduction
Investigating issues and taking action quickly

Standards & Compliance (Non-Negotiable)

Maintaining full food safety and hygiene compliance
Ensuring all systems, checks and processes are followed
Keeping the café audit-ready at all times

Customer Experience

Setting the tone on service, energy and professionalism
Handling customer feedback directly
Ensuring consistency across every shift

What We’re Looking For

Minimum 5 years’ experience in a café, restaurant, or hospitality leadership role
Proven ability to manage teams and deliver commercial performance
Strong understanding of labour control, stock management and cost discipline
A hands-on leader who leads from the front
Highly organised, proactive and solutions-focused
Comfortable making decisions and taking ownership

What Success Looks Like

A well-run, organised café that operates consistently
Strong control of labour, stock and costs
A stable, engaged and accountable team
Growth in sales and customer spend
High standards maintained without compromise

About Kalm Kitchen

Kalm Kitchen is a premium hospitality business known for delivering exceptional food and experiences across events, venues and cafés.

We care deeply about standards, people, and performance — and we’re building a team that takes ownership, shows pride in their work, and is always looking to improve.

Pay: Up to £40,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking

Ability to commute/relocate:

Fareham PO17: reliably commute or plan to relocate before starting work (required)

Experience:

Hospitality management: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in swanmore, ham

Cafe General Manager

Graduate - Operations

Car Sales Executive / Trainee Car Sales Executive

General Manager | REEL Cinema Fareham

Customer Service Representative

Talent Acquisition Specialist

Regional Operations Manager

Inside Sales

Production Scheduler

Retail Shift Lead

Assembly Operative

Ticket Office Team Leader

Team Leader - Glamping Build & Break

Accounts Assistant

HR Advisor

Graduate Management Trainee - Portsmouth

Regional Manager

Functional Assessor

Supervisor - Greggs

Administration Manager

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