Customer service team lead Work, Jobs in Swanmore, Ham (with Salaries)

Case Management Team Manager - EH0355
East Hampshire District Council —Petersfield
- £38,649 - £42,329 a year
- Full-time
- Hybrid work
- Annual leave
7d
Team Leader
Southern Coop —West End
- £13.50 an hour
- Part-time
- Employee assistance programme
- Employee discount
6d
Customer Experience Lead
Jewells —Southampton
- Sales
- Customer service
- Paid training
- Employee discount
Key Lead - Westquay, Hollister
AFH STORES UK LIMITED —Southampton
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Canvassing Team Manager – Milk & More- Residential
Milk & More —Chichester
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
6d
Lead Content Designer
The AA —Basingstoke
- Full-time
- Hybrid work
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
10d
Software Engineering Team Leader
Procode Technology Limited —Eastleigh
- £60,000 a year
- Hybrid work
- Leadership
- Python
- Annual leave
- Employee assistance programme
4d
Product Team Leader
River Island —Basingstoke
- Part-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
6d
Front of House Team Leader
Harper's Steakhouse Haslemere —Haslemere
- Up to £13 an hour
- Weekend availability
- Hotel
- Restaurant
- Restaurant experience
- Flexible schedule
- Referral programme
Quick apply
6d

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Case Management Team Manager - EH0355

East Hampshire District Council -
Petersfield

Apply Now

Job details

Full-time
£38,649 - £42,329 a year
7 days ago

Benefits

Annual leave
Company pension

Full job description

Job Advert

Case Management Team Manager

Permanent

Full time (37 hours per week, Monday to Friday)
Grade 6 – starting salary £38,649 pa (pay award pending)
Petersfield / Hybrid (minimum 2 days per week in the office)

We are looking for an exceptional people leader who is passionate about delivering outstanding customer service and thrives in a busy, fast‑paced environment.

As a key part of our organisation, the Case Management Team sits at the heart of our customer experience. Acting as the first point of contact, the team ensures our residents can easily access the services they need. We are now seeking a highly motivated and confident manager to lead, inspire and develop this vital service.

About the role

In this role, you will:

Lead, motivate and support a team of Case Management Specialists
Champion excellent customer service across telephone, digital and face‑to‑face channels
Drive continuous improvement and help shape how services are delivered
Embed our organisational values — positive, bold, respectful, and results‑driven — in everything you do
Play an active role in preparing for Local Government Reorganisation (LGR), contributing to the future design of local services

This is an exciting time to join us, with the opportunity to influence how we evolve and deliver services for our communities.

What we offer

In return for your contribution, we provide a comprehensive benefits package, including:

Generous annual leave and flexi‑time
Training and development opportunities
Membership of the Local Government Pension Scheme
Hybrid working arrangements
A supportive, values‑driven workplace

You can find out more about the council, our values and the full range of benefits and support we offer our staff at our website: Benefits of working for us | East Hampshire District Council

For further information or a discussion about this post please contact Amanda Fincham at [email protected].

The closing date for applications is 20th July 2026 with interviews likely to be held week commencing 27th July 2026.

East Hampshire District Council is committed to building a diverse, inclusive and equitable workplace and welcome applications from people of all backgrounds and experiences – we are proud of being a Disability Confident Committed employer and appoint on merit.

The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant – you can find more on this scheme and eligibility here.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.

Apply Now

Refine Your Search

customer service team lead jobs in swanmore, ham

Case Management Team Manager - EH0355

Team Leader

Customer Experience Lead

Key Lead - Westquay, Hollister

Canvassing Team Manager – Milk & More- Residential

Lead Content Designer

Software Engineering Team Leader

Product Team Leader

Front of House Team Leader

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