Technical advisor Work, Jobs in Swanmore, Ham (with Salaries)

Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
9d
Technical Security Advisor
Procode Technology Limited —Eastleigh
- £60,000 a year
- Hybrid work
- Annual leave
- Employee assistance programme
Junior Cyber Security Consultant
Redbay —Portsmouth
- £31,000 - £42,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
- Work from home
- Gym membership
3d
Trainee Fertiliser Trader
Bartholomews Agri Food Ltd —Chichester
- £30,000 a year
- Full-time
- Sales
Quick apply
2d
Security Service Engineer
Chubb Fire & Security —Andover
- £30,000 - £31,961 a year
- Overtime
- Schematics
- System design
- Hand tools
- Store discount
- Employee discount
Quick apply
11d
Cyber Software Engineer
Roke Manor Research Limited —Romsey
- Linux
Employee Benefits Administrator
Beever and Struthers —Solent
- Hybrid work
- Time management
3d
Project Manager
SSE —New Forest
- £43,704 - £51,484 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
9d
Technology Sales Executive
Softcat —Southampton
- £24,570 a year
- Communication skills
- School
- Flexible schedule
BIM Co-Ordinator
ADAM Architecture —Winchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Brand & Campaigns Lead
Ocean Infinity —Southampton
- Up to £45,000 a year
- Part-time
- Marketing
- Communication skills
- Marketing
3d
Employee Benefits Administrator
Menzies LLP —Fareham
- Time management
Senior Parts Advisor
Snows Group —Hedge End
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Solution Consultant
Benifex —Southampton
- Remote
- Sales
- Human resources
- Communication skills
- Employee assistance programme
Cable Jointers
SSE —New Forest
- £34,749 - £50,000 a year
- Overtime
- Customer service
- In-person
- Hand tools
- Employee discount
2d
Cyber Security Consultant
Redbay —Portsmouth
- £42,000 - £56,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
- Gym membership
1d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Parts Co-ordinator
Hampshire Garden Machinery Limited —Romsey
- £28,000 - £38,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Store discount
Quick apply
Trainee Pensions Administrator
Lane Clark & Peacock —Winchester
- Hybrid work
- Communication skills
- Office experience
- Annual leave
- Employee discount
IT Delivery Architect
Hampshire County Council —Winchester
- £56,285 - £63,080 a year
- IT

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Customer Experience Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
9 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

CRM software
Customer service
Salesforce
Complaint handling
Driving
Organisational skills
Telecommunication
Communication skills
Negotiation

Full job description

WeBuyAnyPhone.com is a tech recycling service that buys, refurbishes, and recycles pre-owned mobile phones, tablets, and wearable tech. We're seeking a Customer Experience Advisor who shares our passion for sustainability, embraces technology, and is driven to deliver great customer experiences.

Location: Whiteley, near Solent Hotel
Salary: Up to £28,000 per year (DOE)
Hours: Monday–Friday, 8:30am–5:00pm
Reports to: Customer Experience Manager

Why This Role Matters

You'll ensure every customer feels valued, understood, and treated fairly throughout their journey with us. You'll help to resolve complex issues with empathy and professionalism, and identify opportunities to improve our processes and overall customer experience. Your work will play a key role in strengthening customer relationships and improving acceptance and retention outcomes.

This is an excellent opportunity for someone who enjoys problem-solving, thrives in customer-facing environments, and wants to make a measurable impact within a growing e-commerce business. You'll also have the opportunity to boost your earnings with a monthly commission of up to £250!

What You’ll Be Doing

Managing customer enquiries across phone, email, live chat, and social media.
Taking ownership of issues through to resolution.
Handling revised offer conversations with empathy and confidence.
Retaining customers through effective objection handling.
Explaining grading decisions clearly and fairly.
Identifying customer journey improvements.
Working with internal teams to resolve issues.
Analysing customer feedback and trends.
Maintaining high service and retention standards.
Supporting the development of the retention function.

What You’ll Bring

A Minimum of 1 years' experience working within a customer service, retention, or contact centre role; handling complaints and escalations.
Strong verbal and written communication skills.
Objection handling and negotiation skills.
Ability to build trust and rapport quickly.
Strong problem-solving and decision-making skills.
Ability to remain calm under pressure.
Strong organisational skills and attention to detail.

Desirable

Experience within e-commerce, telecoms, or consumer electronics.
Experience using CRM systems such as Salesforce.
Knowledge of marketplace platforms such as eBay and Amazon.
Experience driving service improvements.

What We’re Looking For in You

Customer-focused and outcome-driven.
Confident handling challenging conversations.
Empathetic but commercially aware.
Resilient and composed under pressure.
Proactive and solutions-focused.
Comfortable explaining technical information simply.
Motivated by continuous improvement.

What You’ll Gain

A direct impact on customer retention and revenue.
Valuable negotiation and communication experience.
Opportunities to shape customer experience processes.
Highly transferable customer service skills.

Additional Information

This is a full-time office-based role
DBS check required.

We are committed to an inclusive hiring process for everyone. If you require any reasonable adjustments, please let us know, and we’ll be happy to accommodate you.

WeBuyAnyPhone is part of the Ridown Group, a forward-thinking private investment company with a proven track record of building and scaling brands into multi-million-pound businesses. Take a look at our Instagram @lifeintheridowngroup to see what it's like to work in the Ridown Group!

**We are not working with third-party recruiters for this role, and any unsolicited submissions will be considered direct applications without agency involvement.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

What interests you about the Customer Experience Advisor role at WeBuyAnyPhone, and how does your previous experience make you a good fit?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical advisor jobs in swanmore, ham

Customer Experience Advisor

Technical Security Advisor

Junior Cyber Security Consultant

Trainee Fertiliser Trader

Security Service Engineer

Cyber Software Engineer

Employee Benefits Administrator

Project Manager

Technology Sales Executive

BIM Co-Ordinator

Brand & Campaigns Lead

Employee Benefits Administrator

Senior Parts Advisor

Solution Consultant

Cable Jointers

Cyber Security Consultant

JUNIOR SALES ADVISOR

Parts Co-ordinator

Trainee Pensions Administrator

IT Delivery Architect

I want to receive the latest job alerts for technical advisor in swanmore, ham

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