Operations assistant Work, Jobs in Swannington, Nfk (with Salaries)

Office and Operations Assistant
CNC World Limited —Dereham
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
Operations Assistant
Marsh —Norwich
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
4d

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Office and Operations Assistant

CNC World Limited
Dereham

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Sage
Logistics
English
Microsoft Office
Communication skills

Full job description

CNC World Limited is a small, family business that sells and maintains CNC machines. Our customers are manufacturers in a wide variety of industries across the UK and Ireland.

Job Title: Office and Operations Assistant

Location: Bertie Ward Way, Dereham, NR19 1TE

Job Type: Full-time, Monday - Friday, 8.30 am - 5.00 pm

Reports To: Office Manager and Directors

________________________________________

Job Purpose

We are seeking an organised and proactive Office Assistant to support our daily operations. You will be the central link between our clients and engineering team, ensuring jobs are booked efficiently. You will also manage general office administration and help maintain a safe working environment by assisting with health and safety compliance.

________________________________________

Key Responsibilities

General Administration

Prepare and issue client invoices and quotes
Maintain accurate records on the company CRM systems, eg, Zoho and Sage
Order office supplies and staff uniform / PPE
Handle incoming and outgoing mail and general email/telephone enquiries.
File job sheets, certificates, and compliance documents
Assist with meetings and trade show administration

Engineer Coordination and Scheduling

Log incoming client requests via phone and email
Schedule and dispatch engineers to job sites
Optimise engineer routes to maximise daily efficiency
Track job progress and update clients on arrival times
Manage emergency call-outs and reallocate resources quickly
Assist with receipt and dispatch of orders and stock control

Health & Safety Assistance

Help prepare risk assessments and method statements (RAMS).
Ensure engineers have the correct PPE before site visits.
Maintain the office accident book and report incidents.
Coordinate annual services for office equipment and fire alarms.
Keep safety training records and certifications up to date.

________________________________________

Requirements and Qualifications

Experience: Minimum 1 - 2 years in an office administration or scheduling role
Technical Skills: Proficient with MS Office (Word, Excel) and CRM / scheduling software
Communication: Excellent verbal and written English skills
Organisation: Ability to multitask and manage a fast-paced diary.
H&S Knowledge: Basic understanding of workplace health and safety is a plus.

________________________________________

What We Offer

Holiday: 25 days + public holidays, increasing by 1 extra day for each year of service (capped at a maximum of 30) after 2 years.
Perks: On site parking, pension, in-house training costs covered

________________________________________

Job Types: Permanent, Full-time

Pay: £27,000.00-£29,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

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Office and Operations Assistant