Customer experience verifications Work, Jobs in Swansea, Swa (with Salaries)

Customer Care Advisor
Something Different Wholesale —Swansea
- From £12.71 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Operations Associate
Gopuff —Swansea
- Part-time
- Google Suite
- Computer literacy
- Warehouse experience
- Annual leave
Quick apply
Warehouse Picker/Packer (15 hours, Monday and Tuesday) + Overtime
Something Different Wholesale —Swansea
- Up to £12.71 an hour
- Temporary
- In-person
Quick apply
Planning Apprentice
Timet —Swansea
- Up to £25,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Self Employed Courier
Sapphire Transport Services —Swansea
- Up to £250 a day
- Full-time
- Heavy lifting
- Warehouse experience
- Communication skills
- Flexible schedule
Quick apply
People & Culture Administrator - Temporary contract
TSC Subsea —Swansea
- Temporary
- Customer service
- English
- Databases
- Flexitime
Quick apply
Despatch QC Inspector
PCI Pharma Services —Bridgend
- 8 hour shift
- Computer literacy
- Quality control
- Warehouse experience
- Annual leave
- Employee assistance programme
Senior Systems Engineering Leader
GE Vernova —Swansea
- Full-time
- System design
- Master's degree
- Mentoring
3d
Electrical Inspector
Carmarthenshire County Council —Llanelli
- £18.36 - £20.66 an hour
- Full-time
- Project management
- No degree
- Organisational skills
- Annual leave
- Employee discount

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Operations Associate
Gopuff —Swansea
Pick and pack items for dispatch to customers. Experience working in a restaurant, retail or warehouse environment (preferred, not required).
Quick apply
Warehouse Operative
Amazon.com —Swansea
You may be required to handle a full range of Amazon products, including alcohol, pork and other animal products. Work in Person Up Platform roles.

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Customer Care Advisor

Something Different Wholesale
Swansea

Quick apply

Job details

Full-time
From £12.71 an hour
4 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Annual leave
Work from home
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Ticket management
Internal department liaison
Customer interaction
Outbound calling

Full job description

**STRICTLY NO AGENCIES**

JOB PURPOSE:

The Customer Care Advisor plays a vital role in delivering exceptional service to our UK and international customers in a non-call centre environment.

KEY RESPONSIBILITIES:

Communicate professionally and promptly with customers via phone, email, and live chat.
Provide basic troubleshooting while managing call queues and ticket volumes.
Set clear expectations for query resolution in line with SLAs and keep customers updated.
Escalate urgent matters to the relevant department and ensure timely follow-up.
Maintain accurate customer records in our in-house systems.
Process payments and assist with order-related queries.
Collaborate with other departments to ensure smooth resolution of customer issues.
Research products and stock to provide accurate information.
Raise any concerns or issues with management promptly.
Promote relevant products and services where appropriate.
Make occasional outbound calls as required.
Provide general administrative support to managers.

JOB DETAILS

Salary: National Minimum Wage on entry (age related), rising to £12.94 per hour (Band 2/4) upon successful completion of probation/full training.
Hours: 37.5 hours per week, Monday to Friday
Working Pattern: 08:30 - 16:30 hrs (including 30 mins unpaid break)
Contract Type: Permanent
Working Arrangements: Potential hybrid working available following completion of probation.

WHAT WE OFFER:

We believe work should support your wellbeing, growth, and life outside work. Here’s what we offer:

Annual salary/band review.
Company performance-related bonus.
Career progression and training opportunities.
29 days annual leave (including Bank Holidays).
Birthday day off.
Seasonal company events.
Free flu vaccine and eye tests.
Employee Assistance Programme - 24/7 professional support and advice
Electric vehicle leasing*
Electrical / push bike leasing*
Staff discount.
Free parking
Free refreshments.
Casual dress code.

* Terms & Conditions Apply

Job Types: Full-time, Permanent

Pay: From £12.71 per hour

Benefits:

Casual dress
Company events
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Work from home

Application question(s):

We need to confirm your legal right to work in the UK - if you hold immigration status that requires verification, please provide BOTH your share code and date of birth, so we can check this via the Home Office online service.

Experience:

sales admin (processing orders, payments, refunds): 2 years (required)
MS Office/Teams: 2 years (required)
customer service (phone, email, live chat): 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in swansea, swa

Customer Care Advisor

Operations Associate

Warehouse Picker/Packer (15 hours, Monday and Tuesday) + Overtime

Planning Apprentice

Self Employed Courier

People & Culture Administrator - Temporary contract

Despatch QC Inspector

Senior Systems Engineering Leader

Electrical Inspector

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