Learning experience designer Work, Jobs in Swansea, Swa (with Salaries)

Service Designer
Scrumconnect Consulting —Swansea
- £30,000 a year
- Full-time
- Agile
- Communication skills
12d
UX Designer
Scrumconnect Consulting —Swansea
- £30,000 a year
- Agile
- Communication skills
- HTML
12d
Junior Scrum Master
Tes Global —Llantrisant
- £32,000 - £40,000 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Analyst
Scrumconnect Consulting —Swansea
- £60,000 a year
- Azure
- Data analysis skills
- Bachelor's degree
12d
Project Manager
Scrumconnect Consulting —Swansea
- £60,000 a year
- Azure
- PMP
- Project management
12d
Interaction / Graphic Designer
Scrumconnect Consulting —Bridgend
- £60,000 a year
- Agile
Senior UX Designer
Tes Global —Llantrisant
- £55,000 - £65,000 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
Quick apply
Store Manager - Character.com
Character.com —Bridgend
- From £25,750 a year
- 8 hour shift
- Management
- Analysis skills
- Team management
- Store discount
- Employee discount
Quick apply
6d
Mechanical Apprentice
Bridges Electrical Engineers —Swansea
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
2d
Principal Engineer
Knights Brown —Bridgend
- AutoCAD
- Engineering
- Mentoring

Other jobs to consider

Find your next job by exploring related positions.

Learning & Development Administrator
IQUW Group —Swansea
This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home. Inbox Management: Monitor the L&D inbox, addressing…
9d
Marketing & Executive Assistant
haystack cafe —Swansea
Liaising with team members, suppliers and customers when needed. You’ll be close to the real moving parts of Haystack: content shoots, systems, meetings,…
£28,000 - £36,000 a year
Quick apply

I want to receive the latest job alerts for learning experience designer in swansea, swa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

learning experience designer jobs near swansea, swa

Service Designer

Scrumconnect Consulting
Swansea

Apply Now

Job details

Full-time
£30,000 a year
12 days ago

Qualifications

WCAG
Agile
Figma
Communication skills

Full job description

Job Information

Date Opened

01/06/2026

Job Type

Full time

Industry

Government & Public Sector

Work Experience

4-5 years

Salary

30k

City

Swansea

Province

Swansea

Country

United Kingdom

Postal Code

SA1

Job Description

About Scrumconnect Consulting

At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, user-centred design, and modern technology solutions. We work with clients to design and improve services that are accessible, inclusive, and focused on delivering real value to users.

We are looking for a talented Service Designer to join our growing team and help shape end-to-end services that meet user needs while achieving organisational objectives.

Role Overview

As a Service Designer, you will work closely with users, researchers, designers, product teams, developers, and stakeholders to understand complex problems and design effective service solutions. You will map user journeys, identify pain points, and create service improvements that deliver seamless and consistent experiences across digital and non-digital touchpoints.

The successful candidate will be passionate about user-centred design and experienced in translating research and insights into practical service improvements.

Key Responsibilities

Design and improve end-to-end services that meet user and business needs.
Conduct service discovery activities to understand user journeys, organisational processes, and service ecosystems.
Create service blueprints, journey maps, process maps, and ecosystem maps.
Work closely with User Researchers to analyse user insights and identify opportunities for service improvement.
Facilitate workshops and collaborative design sessions with stakeholders and delivery teams.
Identify service pain points, gaps, dependencies, and opportunities for optimisation.
Collaborate with Product Managers, Business Analysts, Developers, and Designers to ensure service designs are deliverable and sustainable.
Ensure services are inclusive, accessible, and aligned with user-centred design principles.
Support service transformation initiatives through discovery, alpha, beta, and live phases.
Communicate design decisions and recommendations clearly to technical and non-technical stakeholders.
Contribute to design standards, frameworks, and best practices across projects.

Essential Skills & Experience

Proven experience working as a Service Designer within multidisciplinary agile teams.
Strong understanding of User-Centred Design (UCD) principles and methodologies.
Experience creating:
- Service Blueprints
- User Journey Maps
- Process Maps
- Ecosystem Maps
- Personas
- Stakeholder Maps
Experience facilitating workshops, co-design sessions, and stakeholder engagement activities.
Ability to analyse qualitative and quantitative research findings and translate them into service improvements.
Strong understanding of accessibility and inclusive design principles.
Experience collaborating with User Researchers, Interaction Designers, Content Designers, Product Managers, and Developers.
Excellent communication, presentation, and stakeholder management skills.
Experience working within Agile delivery environments.

Desirable Skills

Experience delivering services aligned to the principles of the Government Digital Service (GDS) Service Standard.
Experience working within public sector or highly regulated environments.
Familiarity with design tools such as Figma, Miro, Lucidchart, or similar collaboration platforms.
Understanding of organisational change and service transformation programmes.
Experience working with complex digital and operational services.
Knowledge of accessibility standards such as WCAG.

What We Offer

Competitive salary and benefits package.
Opportunity to work on meaningful digital transformation programmes.
Flexible and collaborative working environment.
Ongoing learning and professional development opportunities.
Access to a community of experienced design, delivery, and technology professionals.
Career progression opportunities within a growing consultancy.

Diversity & Inclusion

Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities.

If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.

Apply Now

Refine Your Search

learning experience designer jobs in swansea, swa

Service Designer

UX Designer

Junior Scrum Master

Business Analyst

Project Manager

Interaction / Graphic Designer

Senior UX Designer

Store Manager - Character.com

Mechanical Apprentice

Principal Engineer

Other jobs to consider

I want to receive the latest job alerts for learning experience designer in swansea, swa

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected