Policy advisor Work, Jobs in Swansea (with Salaries)

Policy Advisor
Driver and Vehicle Licensing Agency —Swansea
- £30,485 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Customer Services Advisor
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Free parking
- Employee discount
Quick apply
Customer Sales Advisor
Halfords —Swansea
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
Internal Sales Advisor
Victorian Sliders —Ammanford
- £27,694 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
- Employee assistance programme
Quick apply
Offender Personality Disorder Administrator
Swansea Bay University Health Board —Bridgend
- £26,813 - £27,890 a year
- Full-time
- English
14d
Sales and Customer service Advisor
Juss Marketing —Bridgend
- £400 - £600 a week
- Communication skills
- Marketing
Veterinary Surgeon Graduate
PDSA —Swansea
- £32,663 a year
- Full-time
- Employee assistance programme
- Employee discount
9d
Customer Services Advisor
Halfords —Llantrisant
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
14d
Support Worker – Young People (16-18)
Dreams & Purpose —Rhondda Cynon Taff
- From £11 an hour
- Part-time
- Childcare
- Cooking
- Driving
Quick apply
Apprentice Retail Sales Assistant
Superdrug —West Glamorgan
- £9.75 - £10.55 an hour
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
Accounting Senior- Bridgend
Xeinadin —Bridgend
- Microsoft Excel
- Microsoft Office
- QuickBooks
- Annual leave
- Employee assistance programme
Accounts Senior- Tonypandy
Xeinadin —Tonypandy
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Accounts Senior - Bridgend
Xeinadin —Bridgend
- Mentoring
- Communication skills
- Tax experience
- Annual leave
- Employee assistance programme

More jobs to discover

Find similar jobs that you might be interested in.

Customer Services Advisor
The Game Collection —Swansea
Alongside handling customer enquiries, refunds, complaints and returns, the successful candidate will help identify: Calm and organised under pressure.
£26,436.80 a year
Quick apply
Customer Sales Advisor
Halfords —Swansea
Experience of delivering great customer service, ideally in a retail sales environment. A proactive approach to helping customers and understanding their needs.
£10.85 - £12.71 an hour
2d

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Policy Advisor

Driver and Vehicle Licensing Agency -
Swansea

Apply Now

Job details

Permanent | Part-time | Full-time
£30,485 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Presentation skills
PRINCE2 Certification

Full job description

Details

Reference number

465317

Salary

£30,485

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Executive Officer

Contract type

Permanent

Business area

DVLA - Strategy, Policy and Communications Directorate

Type of role

Policy

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Swansea

About the job

Job summary

Can you offer clear, confident policy advice that helps shape how the organisation delivers its services?

Have you prepared high‑quality briefings, correspondence or submissions that support informed decision‑making at senior levels?

Are you experienced in working collaboratively with colleagues and stakeholders to gather evidence, develop ideas and contribute to new policy initiatives?

If so, wed love to hear from you!

The Strategy & Policy team plays a central role in shaping the organisations policy direction and ensuring our work is informed, evidence‑based and aligned with wider government priorities. We provide clear policy advice, practical guidance and high‑quality briefings to senior leaders, operational teams and external partners. Our work includes supporting the development of new policy proposals, contributing to changes in existing policies and helping to design and run consultation exercises. By gathering insight from colleagues, customers, stakeholders and legal experts, we ensure policy development is robust, deliverable and aligned with Cabinet Office and Agency requirements. This is a collaborative, fast‑paced and supportive team where your work will directly influence how policy is developed, communicated and implemented across the organisation.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the Kings birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA:

DVLA roles: Driver and Vehicle Licensing Agency - Department for Transport Careers

Job description

In this role you will be responsible for providing high‑quality, evidence‑based policy advice and supporting the development, review and introduction of policies within your specialist area. You will draft accurate correspondence, briefings and submissions for senior leaders, ensuring all outputs meet required standards and deadlines. Working collaboratively with colleagues and stakeholders, you will gather insight, contribute to research and assist with consultation activity, helping to shape effective, deliverable policy across the organisation.

Your responsibilities will include, but arent limited to:

To manage the day to day running of the team inbox, ensuring that correspondence, requests for advice etc are prioritised, recorded, allocated and tracked according to required standards.
Provide advice, guidance, and briefings to operational, service management and project colleagues and to support and assist task manager.
Develop and maintain appropriate knowledge within specialism, reviewing legislation and liaising with lawyers as necessary to help inform changes to existing policies or the introduction of new initiatives that align with Government Departmental or Agency strategy (with the focus on enabling digital services).
To provide support to the Ministerial Team when required, drafting responses in relation to correspondence from customers, stakeholders and ministerial and other official correspondence using agreed standard lines and precedents for task managers approval on policy area of responsibility within required deadlines.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

Ability to draft clear, accurate correspondence, briefings and submissions for senior leaders, using agreed standards and meeting tight deadlines.
The ability to gather and evaluate evidence to deliver robust, well‑reasoned policy advice, guidance, and support to colleagues, grounded in legislation and best practice.
Experience gathering data from multiple sources, contributing to consultations and supporting the development of evidence‑based policy proposals.
Ability to work effectively with internal and external stakeholders, identifying issues, sharing insight and supporting informed decision‑making.
Competence in organising meetings, managing shared inboxes, tracking actions and maintaining accurate records, ensuring smooth delivery of policy activity.

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Frequent travel will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Working Together
Delivering at Pace
Communicating and Influencing

Benefits

Alongside your salary of £30,485, Driver and Vehicle Licensing Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies .

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience you will be asked to provide a CV (unlimited wordcount) and personal statement (1250-word count). Please provide evidence of your Experience of the following:
- Ability to draft clear, accurate correspondence, briefings and submissions for senior leaders, using agreed standards and meeting tight deadlines.
- Skilled in providing well‑reasoned policy advice, guidance and support to colleagues, drawing on evidence, legislation and best practice.
- Experience gathering data from multiple sources, contributing to consultations and supporting the development of evidence‑based policy proposals.
- Ability to work effectively with internal and external stakeholders, identifying issues, sharing insight and supporting informed decision‑making.
- Competence in organising meetings, managing shared inboxes, tracking actions and maintaining accurate records, ensuring smooth delivery of policy activity.

The sift will take place week commencing 06/07/2026

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours (Making Effective Decisions, Working Together, Delivering at Pace, Communicating and Influencing)
Experience

The interviews will take place week commencing 20/07/2026

This interview will be conducted in person at our Swansea office (DVLA, Longview Road, Morriston, Swansea, SA6 7JL). Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour
Threats or acts of violence
Illegal activity or substance misuse
Sexually explicit material
Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. Its not about judging your personality or lifestyle - its about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail whats being looked at and how your data is handled securely and fairly.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Lisa Stephens
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information