Activity co ordinator Work, Jobs in Swanwick, Dby (with Salaries)

Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
8d
Access Co-ordinator
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Activities Co-ordinator
Ashmere Derbyshire —Ripley
- Up to £14 an hour
- Full-time
- Care experience
- Care plans
- Annual leave
- Referral programme
Quick apply
3d
Sixth Form Co-ordinator
George Spencer Academy —Nottingham
- £19,021 - £20,268 a year
- Part-time
- School
10d
Cancer and Wellbeing Co-ordinator part-time
Aurora Wellbeing Centre —Whitwell
- £26,013 a year
- Part-time
- Driving
- In-person
- Communication skills
- Annual leave
Quick apply
Lettings Co-Ordinator - Office Based
Whitegates —Heanor
- £25,445 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d
Recruitment Co-ordinator
Workchain Ltd. —Derby
- £23,000 - £27,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
Education Activity Co-ordinator
Spaghetti Maths Ltd —Nottingham
- £15 an hour
- Part-time
- Organisational skills
- In-person
- Communication skills
Quick apply
9d
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
13d
Activity Coordinator
Cygnet —Derby
- £13.15 - £13.45 an hour
- Employee assistance programme
4d
Activity Co-ordinator
Cygnet Learning Disabilities Midlands Limited —Nottingham
- £13.69 an hour
- Full-time
- Employee assistance programme
10d
Newark Learning Zone Facilitator
Lincoln College —Newark-on-Trent
- £25,995 - £27,153 a year
- Hybrid work
- Annual leave
- Employee discount
Quick apply
10d
Site Administrator
CEVALogistics —Derby
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Asset Co-ordinator
Radius Limited —Melton Mowbray
- Full-time
- Administrative experience
- Communication skills
Quick apply
4h
Injection Moulding and Toolmaking Co-Ordinator and Planner Assistant
Glenair UK Ltd —Mansfield
- £13.38 an hour
- Part-time
- Oracle
- Quality control
- In-person
- Free parking
- Life insurance
Quick apply
7d
Service Team Leader - South East, UK
Getinge Ltd. —Derby
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Swimming Teacher
Places for People —Ripley
- £16.81 an hour
- Part-time
- Customer service
- Teaching
- Employee discount
9d
Activities Co-ordinator
Far Fillimore Care Home —Burton-On-Trent
- £12.71 - £13.00 an hour
- Full-time
- Organisational skills
- In-person
- Care plans
- Annual leave
Quick apply
Trainee Advanced Clinical Practitioner
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £39,959 - £56,515 a year
- Full-time
- University
4d
Customer Sales & Commercial Co-ordinator
Davanco Designs —Longford
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
2d

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Customer Care Co-Ordinator

Network Plus -
Alfreton

Quick apply

Job details

Permanent
£28,000 - £28,600 a year
8 days ago

Qualifications

Wastewater treatment
Communication skills

Full job description

Description

As a Customer Care Co-ordinator on our National Grid Electricity Distribution Contract, you will be responsible for ensuring customers receive an excellent service and ensure compliance against agreed levels of service. The role will also be responsible for managing close out calls with the customer at the end of the job and ensuring our customers are 100% satisfied with everything we have done. In addition to the above, the role will support the wider team in understanding and analysing customer survey data and leading process improvements for the customer.

Key Responsibilities

You will lead any customer queries or complaints associated with delivery
You will log and chase for updates relating to any customer concerns ensuring they are dealt with within a timely manner
You will work with Supervisors and Colleagues to investigate the root causes of failings and work alongside our Customer Liaison Officer to help navigate better practices to avoid future issues of a similar nature.
You will report daily to Framework managers the current amount of outstanding enquiries or complaints to inform them of the teams performance.
You will lead the close out call activities to the customer to make sure they are 100% happy with the outcome of their query

Experience and Qualifications

Previous experience in a similar, customer focused role
Willingness to learn
Enthusiastic and self-motivated
Ability to lead and motivate others
Effective verbal and written communication skills with the ability to engage with Customers
Willingness to challenge processes and implement change where necessary
Ability to coach those working within your team and wider network
Ability to analyse data and understand how to make improvements which will have a positive impact on performance

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

activity co ordinator jobs in swanwick, dby

Customer Care Co-Ordinator

Access Co-ordinator

Activities Co-ordinator

Sixth Form Co-ordinator

Cancer and Wellbeing Co-ordinator part-time

Lettings Co-Ordinator - Office Based

Recruitment Co-ordinator

Education Activity Co-ordinator

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)