Customer care coordinator Work, Jobs in Swanwick, Dby (with Salaries)

Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
Helpdesk Coordinator - Derbion
Savills Management Resources —Derby
- £13.42 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
2d
Lettings Co-Ordinator - Office Based
Whitegates —Heanor
- £25,445 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Customer Account Coordinator
Incora —Derby
- Up to £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Customer Service & Office Coordinator
Luna Garden Rooms —Alfreton
- £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Service Transformation Coordinator
Cromwell Group —Derby
- Full-time
- Data analysis skills
- IT
- Power tools
Customer Services Coordinator, Jewellery & Gifts
EGL Group —Needwood
- £26,000 - £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Free parking
- Employee discount
Quick apply
1d
Customer Support Coordinator
Places for People —Sheffield
- £25,441 a year
- IT
- Annual leave
- Employee discount
9d
Ocean Imports Coordinator
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Customer Sales & Commercial Co-ordinator
Davanco Designs —Longford
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
8d
Service Coordinator
Mastermover —Ashbourne
- CRM software
- Salesforce
- Organisational skills
Restaurant Coordinator Maternity Cover
The Sheffield College —Sheffield
- £28,760 - £33,563 a year
- Part-time
- Classroom experience
- Restaurant
- Restaurant experience
- Free parking
- Annual leave
Student Services Coordinator
Chesterfield College —Chesterfield
- £22,355 - £26,415 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Sales and Events Coordinator
Sodexo —Nottingham
- £29,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
Quick apply
9d
Customer Service Coordinator
Forticrete —Sheffield
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Hire & Sales Coordinator
GAP Group —Sheffield
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Freelance Business Growth & Community Coordinator
enHANce Coaching —Sheffield
- £15 - £20 an hour
- Part-time
- Hybrid work
- Social media management
- Business development
- Free parking
- Work from home
Quick apply
6d
Customer Service Coordinator
Valve and Process Solutions Ltd —Chesterfield
- £24,420 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Sales Co-ordinator (Service, Repairs and Maintenance)
New Haden Pumps Ltd —Cheadle
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
8d

I want to receive the latest job alerts for customer care coordinator in swanwick, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near swanwick, dby

Customer Service Coordinator (Sales Administrator)

DS Smith -
Belper

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Computer literacy
B2B
Organisational skills

Full job description

About the role

The DS Smith customer service team are a dynamic and vibrant mix of professionals who focus on delivering the sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The customer service team are the face of our business and our biggest ambassadors!

Are you currently working in a sales administrative role but fancy something slightly different? Are you super organised and enjoy working as part of a wider team? If you are thinking about taking the next step in your career, then this might be the role for you!

We are looking for an enthusiastic, pro-active, and self-motivated individual to join our UK Packaging Division as a Customer Service Co-ordinator based at our Belper site. As a natural "people-person," you will thrive on being the primary internal point of contact for a defined customer base, working across the business to achieve world-class service goals by building strong relationships with customers.

Working closely with Design, Production, and Site teams, you will manage the end-to-end customer journey. This includes handling order management, artwork and tooling coordination, and inventory analysis. Being organised with fantastic attention to detail is vital, as you will ensure all reporting and account documentation is accurate and reflective of our current working practices.

This role is a central part of our site team and deals with various stakeholders—no two days are the same! You will be pro-actively resolving challenging situations and identifying opportunities to up-sell, making this the perfect role for a natural communicator who wants to "go the extra mile."

Key responsibilities include:

Process new and repeat orders, analysing customer forecasts to balance stock levels and meet delivery call-offs
Manage artwork and tooling origination, seeking prompt approvals to meet production timelines and recovering spend through proactive invoicing
Acknowledge and resolve customer complaints, following through on solutions to ensure total customer satisfaction
Build strong relationships with Territory Managers and the Shared Service Centre (SSC) to provide a united service to our customers
Challenge existing process flows to deliver upon our customer excellence programme and improve cross-departmental efficiency

So, if you have excellent attention to detail, experience in a B2B or B2C customer-facing role and fancy a new challenge—then we might be looking for you!

About you

Relevant customer facing experience – ideally within a B2B or B2C environment.
Able to work independently but also comfortable building strong working relationships with colleagues and stakeholders around the business
A positive and can-do attitude
Strong organisational skills with proven ability to handle multiple tasks at any given time
Computer literate, especially on Microsoft packages (Excel, Word, etc)

Benefits

Competitive salary
25 days holiday plus bank holidays
Pension scheme, life assurance and income protection
Employee Assistance Programme
Employee Discounts
Cycle to work scheme

Location: This is a full-time role based on our site in Belper, Monday to Friday. The working hours 8.30am-5pm Monday to Thursday ( one of these days can be 8-4pm ) with an hour for lunch and 8.30am to 3.30pm Friday.

About us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

#LI-NS

#DSMISC

Apply Now

Refine Your Search

customer care coordinator jobs in swanwick, dby

Customer Service Coordinator (Sales Administrator)

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

Helpdesk Coordinator - Derbion

Lettings Co-Ordinator - Office Based

Customer Account Coordinator

Customer Service & Office Coordinator

Service Transformation Coordinator

Customer Services Coordinator, Jewellery & Gifts

Customer Support Coordinator

Ocean Imports Coordinator

Customer Sales & Commercial Co-ordinator

Service Coordinator

Restaurant Coordinator Maternity Cover

Student Services Coordinator

Sales and Events Coordinator

Customer Service Coordinator

Hire & Sales Coordinator

Freelance Business Growth & Community Coordinator

Customer Service Coordinator

Sales Co-ordinator (Service, Repairs and Maintenance)

I want to receive the latest job alerts for customer care coordinator in swanwick, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected