Information security analyst Work, Jobs in Swanwick, Dby (with Salaries)

First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
Cyber Security Officer
SBS —Sheffield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- AWS
- Computer networking
- Linux
Quick apply
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Digital Business Analyst
Riviera Travel —Burton-On-Trent
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Agile
- Work from home
- Employee assistance programme
Quick apply
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Business Analyst
Network Plus —Alfreton
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
Quick apply
12d
Second Line Analyst
Computacenter —Nottingham
- Microsoft Word
- Microsoft Excel
- SQL
5d
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
Oracle Technical Support Analyst
Gov Facilities Services —Sheffield
- £57,569.74 - £65,965.33 a year
- Full-time
- Hybrid work
- Oracle
- Data analysis skills
- SQL
- Employee assistance programme
ERP Business Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Communication skills
- Employee assistance programme
13d
3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Windows
- Communication skills
Business Analyst
London Stock Exchange Group —Nottingham
- Full-time
- AWS
- APIs
- Agile
Dev Ops Engineer
Capita —Sheffield
- Full-time
- Remote
- Azure
- Sales
- Customer service
Housing Asset Data Analyst
Avalon —Swadlincote
- £18 - £20 an hour
- Temporary
- Data analysis skills
Account Analytics Lead, Analytics Services
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Remote
- Azure
- PMP
- DevOps
Quick apply
Solution Architect – Healthcare Domain (.NET / Java / Azure)
UST —Nottingham
- Hybrid work
- Azure
- Java
- APIs
Quick apply
Application Architect
London Stock Exchange Group —Nottingham
- Full-time
- Java
- AWS
- APIs
Senior Software Engineer
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Azure
- System design
- Java

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Find similar jobs that you might be interested in.

Cyber Security Officer
SBS —Sheffield
Generate security reports for customers. Liaise with customers and external auditors to assure them of SBSUK’s security controls.
£55,000 - £75,000 a year
Quick apply
Cyber Security Analysts
British Steel —Scunthorpe
Maintain and enhance endpoint, network and identity security solutions, and support identity and access management controls including conditional access and…
Up to £55,000 a year

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First Line Analyst 3

Computacenter -
Derby

Apply Now

Job details

Full-time

Qualifications

Customer service
Technical support
Project management
Presentation skills
Contracts
IT
VPN

Full job description

Location: UK - Cust Site - Derby | Job-ID: 219498 | Contract type: Standard | Business Unit: Service Desk

Life on the team

A Security Cleared (Minimum SC) First Line Analyst working in the Remote Service Desk Support team on a 24/7, 12 hour shift pattern. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter’s customers, including problem investigation, support documentation and technical coaching.

Hours - 37.5 (per week)

Hybrid - 3-5 days a week in the office (Derby)

What you’ll do

Incident/Request Management 80%

Manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract.
Maintain technical knowledge and expertise associated with applications specific to individual customers.
Progress / close incidents to a satisfactory conclusion on the incident management system.
Liaise with the team and other Service Analysts / customer on open incidents ensuring no incidents is left unattended beyond SLA.
Escalate potential service issues initially with Team Leader.
Liaise with Team Leader on specific projects where requested

Knowledge Management 20%

To review and update technical support documents and procedures considering personal experience and information received.
Share knowledge with colleagues and customers through direct communication and knowledge sharing tools.
Proactively research problems and solutions and document findings for the advantage of customers and colleagues.
Actively develop personal knowledge and awareness of new products and solutions.

What you’ll need

Experience in a Second Line Support capacity, with proven experience of resolving incidents for a large corporate customer.
Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure.
General awareness of developments in the IT industry.
Must have excellent troubleshooting skills.
Ability to work in a team and to support team members.
Committed to customer satisfaction and ownership of issues.
Experience of supporting Windows 11 and M365.
Experience with supporting remote workers across a VPN.
Experience of rebuilding workstations.
Experience of networks.
Must have excellent customer service skills, communication and strong attention to detail.

Desired, but not essential:

Project management skills.
Trend analysis and reporting.
Experience in presenting data to stakeholders.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

information security analyst jobs in swanwick, dby

First Line Analyst 3

Cyber Security Officer

Desktop Support Analyst - Derby

Digital Business Analyst

Desktop Support Analyst

Business Analyst

Second Line Analyst

IT Security Analyst

Oracle Technical Support Analyst

ERP Business Analyst

3rd Line Infrastructure Engineer

Business Analyst

Dev Ops Engineer

Housing Asset Data Analyst

Account Analytics Lead, Analytics Services

Solution Architect – Healthcare Domain (.NET / Java / Azure)

Application Architect

Senior Software Engineer

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