Business services specialist Work, Jobs in Swindon, Eng (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Key Account executive
TRADEBE —Swindon
- Up to £35,000 a year
- Microsoft Office
- Continuous improvement
- Travel
- Employee discount
11d
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Marketing Planning Consultant
Nationwide Building Society —Swindon
- From £33,000 a year
- Part-time
- Continuous improvement
- Organisational skills
- Financial services
Talent Acquisition Specialist
Correct Contract Services Ltd —Andover
- £30,000 - £33,000 a year
- Sales
- Social media management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Manager Risk & Control Partnering
Nationwide Building Society —Swindon
- From £60,000 a year
- Part-time
- Financial services
- Communication skills
- Time management
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Performance Data Quality Specialist
Network Rail —Swindon
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
3d
Supply Chain Specialist II (12 months Fixed Term)
Thermo Fisher Scientific —Swindon
- Full-time
- Customer service
- Engineering
- Master's degree
Director of Operations
Rugby School —Minchinhampton
- Up to £75,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
Operations Contract Support Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
7d
Bulk Driver
Evri —Swindon
- £35,900 a year
- Full-time
- Annual leave
10d
SEO Specialist
Walker & Sloan —Swindon
- Up to £40,000 a year
- Full-time
- Communication skills
- HTML
- Annual leave
- Employee discount
Travel Specialist – Cruises & Tours
Premium Cruises and Tours —Cirencester
- £25,000 - £26,000 a year
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
Information Governance Officer
UK SBS Ltd —Swindon
- £34,101 a year
- Full-time
- Organisational skills
- IT
- Communication skills
10d
Planning & Strategy Manager
Nationwide Building Society —Swindon
- From £46,500 a year
- Temporary
- Organisational skills
- Financial services
- Marketing
Homeline Response Officer x4
Swindon Borough Council —Swindon
- £30,518 a year
- Full-time
- English
- Microsoft Office
- First Aid Certification
Quick apply
5d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
14d
360 Plant Machine Operator
Collard Group Ltd —Didcot
- From £15 an hour
- Overtime
- CAD
- Programmable logic controllers
- In-person
- Free parking
Quick apply
13d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Corsham
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme

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Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 31 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

business services specialist jobs in swindon, eng

Complaints Team Leader

Key Account executive

Senior Customer Experience Manager

Marketing Planning Consultant

Talent Acquisition Specialist

Manager Risk & Control Partnering

Internal Sales Executive

Performance Data Quality Specialist

Supply Chain Specialist II (12 months Fixed Term)

Director of Operations

Operations Contract Support Coordinator

Bulk Driver

SEO Specialist

Travel Specialist – Cruises & Tours

Information Governance Officer

Planning & Strategy Manager

Homeline Response Officer x4

Data Center Technician , Operations, IT, & Support Engineering

360 Plant Machine Operator

Pharmaceutical Delivery Driver

I want to receive the latest job alerts for business services specialist in swindon, eng

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