Client contact senior consultant Work, Jobs in Swindon, Eng (with Salaries)

Client Contact Senior Consultant
Openwork UK Ltd —Swindon
- Up to £43,000 a year
- Hybrid work
- Continuous improvement
Client Contact Senior Consultant
The Openwork Partnership —Swindon
- Up to £43,000 a year
- Hybrid work
- Continuous improvement
- Financial services
4d
Recruitment Consultant
RMG Digital Ltd —Swindon
- £28,000 a year
- Full-time
- Business development
- Recruiting
- Contracts
Strategic Client Solution Lead
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
Senior Design Manager
Wates —Newbury
- Management
- Mentoring
- Construction experience
Bulb - Preconstruction Manager
Unispace Life Sciences —Newbury
- No degree
- Contracts
- Construction experience
Quick apply
Principal Nuclear Safety Consultant
Tetra Tech —Abingdon
- Hybrid work
- Engineering
- Business development
- Presentation skills
Associate Director - Nuclear Safety
Tetra Tech —Abingdon
- Hybrid work
- Engineering
- Business development
- Analysis skills

Other jobs to consider

Find your next job by exploring related positions.

Client Contact Senior Consultant
Openwork UK Ltd —Swindon
Bonus scheme - on target bonus - 10%. Acting as a key point of escalation for issues requiring further review or reporting. Salary - up to £43,000.
Up to £43,000 a year
Client Contact Senior Consultant
The Openwork Partnership —Swindon
Strong client-facing skills, ability to build relationships and handle conversations with both clients and advisers. Bonus scheme - on target bonus - 10%.
Up to £43,000 a year
4d

I want to receive the latest job alerts for client contact senior consultant in swindon, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client contact senior consultant jobs near swindon, eng

Client Contact Senior Consultant

Openwork UK Ltd -
Swindon

Apply Now

Job details

Up to £43,000 a year

Benefits

Private dental insurance
Company pension
Private medical insurance

Qualifications

Stakeholder collaboration
Stakeholder liaison
Complaint handling
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Customer interaction
Internal quality assurance

Full job description

This role plays a key part in ensuring adviser adherence to processes, regulations and standards. You’ll work closely with internal teams and third-party providers to maintain high-quality customer interactions, monitor outcomes, and identify opportunities for continuous improvement.

This role would be suitable for someone with experience as a Business Assessor, Complaints Handler, Quality Assessor or working within Investigations.

Please note, this is a hybrid role based in Swindon.

The benefits:

Salary - up to £43,000
Bonus scheme - on target bonus - 10%
Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
Critical illness cover
Income protection - 1x salary
Death in service - 4x salary
27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key accountabilities:

Supporting the delivery of the Client Contact Programme by ensuring processes, guidelines and standards are being adhered to
Overseeing day-to-day activity of third-party providers, ensuring they are working to high standard within SLAs
Conducting surveys with Advisers to pick up on any issues/risks early
Owning and delivering training for suppliers, ensuring scripts remain current, relevant and aligned to SAF guidelines
Acting as a key point of escalation for issues requiring further review or reporting
Monitoring and reporting on breaches and emerging trends
Maintaining strong stakeholder relationships to ensure insights are shared and improvements are embedded

Apply Now

Refine Your Search

client contact senior consultant jobs in swindon, eng

Client Contact Senior Consultant

Client Contact Senior Consultant

Recruitment Consultant

Strategic Client Solution Lead

Senior Design Manager

Bulb - Preconstruction Manager

Principal Nuclear Safety Consultant

Associate Director - Nuclear Safety

Other jobs to consider

I want to receive the latest job alerts for client contact senior consultant in swindon, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected