Customer sales support administrator Work, Jobs in Swindon, Eng (with Salaries)

Customer Sales Support Administrator
GS Yuasa Battery Sales UK Ltd —Swindon
- £27,908.24 a year
- Full-time
- Customer service
- English
- IT
- Health & wellbeing programme
- Work from home
Quick apply
11d
Call Listening Administrator
Usay Compare —Cirencester
- £26,228 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Operations & Customer Support Administrator
Ohbot Limited —Chalford
- £30,000 - £35,000 a year
- Full-time
7d
Administrator
Usay Compare —Cirencester
- £26,228 a year
- Full-time
- Microsoft Outlook
- Communication skills
Quick apply
Sales Administrator
Marshall Motor Group —Newbury
- Monday to Friday
- Microsoft Excel
- IT
- Annual leave
- Employee discount
Quick apply
Salesforce Administrator (UK based)
Buyers Edge Platform, LLC —Corsham
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- £24,784.50 a year
- Hybrid work
- ERP systems
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Property Management & Lettings Administrator
Parkers Witney —Witney
- £26,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
8d
Centre Administrator 37.50 Hours per week
NATIONAL ANIMAL WELFARE TRUST BERKSHIRE —Hungerford
- £12.71 an hour
- Temporary
- Microsoft Office
- Finance
- Administrative experience
Quick apply
7d
SALES ADMINISTRATOR
T H WHITE Group —Devizes
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Strutt & Parker - Administrator
BNP Paribas —Cirencester
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Centre Administrator, Didcot
British Land —Didcot
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
FS&QA Administrator
Rich Products Corporation —Andover
- Microsoft Office
- Analysis skills
- Bakery
- Annual leave
8d
Care Assistant
All Care —Didcot
- £15.61 an hour
- Part-time
- No experience needed
- English
- Travel
- Paid training
- Employee assistance programme
Quick apply
10d

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Customer Sales Support Administrator

GS Yuasa Battery Sales UK Ltd
Swindon

Quick apply

Job details

Permanent | Full-time
£27,908.24 a year
11 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Enhanced maternity leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

CSS
Customer service
English
Numeracy
IT
NVQ
Communication skills

Full job description

Job Title: Customer Sales Support Administrator

Department: Customer Services

Reports to: Customer Service Supervisor/Customer Service Manager

Direct Report: None

Hours: 37.5 hours per week

Job Purpose:

To provide excellent customer service by proactively managing customer accounts. This includes handling of enquiries, processing orders, reporting on the progress of the orders, and expediting them as needed.

Duties and Responsibilities:

Manage dedicated customer accounts from initial contact to completion.
Communicate with other departments to ensure customer enquiries received are respond to as accurately and swiftly as possible either via telephone, email, or Whatsapp.
To liaise with YBSUK Regional Managers on all aspects of account administration
Actively contacting customers to maximise all potential sales opportunities
Enter customer orders in an accurate and timely manner.
Work with other departments to ensure availability of products so that customer orders are delivered on time and in full.
Management of customer backorders ensuring that these are reserved and shipped in a timely manner.
Management of the customer consignment process, handling reporting and ensuring that correct stock levels are maintained.
Provide customers with documents such as Proof of Delivery information and invoices, as requested.
Achieve defined performance targets/standards and contribute to the achievement of service levels.
Gain a basic understanding of the product range being offered and advise the customers accordingly.
Maintain up-to-date customer data within the CSS
Gather customer feedback and escalate complaints where necessary
Provide support to supervisors and department managers as needed.
Undertake housekeeping and reporting functions.
Attend and contribute at team meetings.
Ensure your skills base is maintained through continual understanding of new products.
Adherence to standard operating procedures.
Communication methods during day-to-day tasks include but are not limited to phone, e-mail, messaging platforms, Microsoft Teams etc

This is a summary job description and not an exhaustive list.
You should be prepared, when required, to undertake any work allocated to you by your line manager.

Personal Traits:

Good communication skill
Good literacy / Numeracy Skills
Good IT skills
Willingness to help people
Positive attitude
Ability to take ownership of customer problems
Friendly approach
Enthusiasm and energy
Drive and Commitment
Ability to interact and build rapport
Flexible approach
Understanding of the role of customer service
Commercial awareness

Experience and Qualifications:

Good maths and english skills.
NVQ Level 3 in customer service is desirable.
Demonstrable experience in customer service or accounts management role

Pay: £27,908.24 per year

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer sales support administrator jobs in swindon, eng

Customer Sales Support Administrator

Call Listening Administrator

Senior Customer Relationship Administrator

Operations & Customer Support Administrator

Administrator

Sales Administrator

Salesforce Administrator (UK based)

Customer Relationship Administrator

Property Management & Lettings Administrator

Centre Administrator 37.50 Hours per week

SALES ADMINISTRATOR

Strutt & Parker - Administrator

Centre Administrator, Didcot

FS&QA Administrator

Care Assistant

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