Customer success manager Work, Jobs in Swindon, Eng (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
9h
Graduate Management Trainee - Swindon
Enterprise Mobility —Swindon
- Full-time
- Sales
- Customer service
- Bachelor's degree
Account Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Sales
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (Defence)
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Business development
- Travel
- Mentoring
- Annual leave
- Work from home
Customer Service Advisor
Corpay —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Engineering Manager
MAN Truck & Bus UK —Swindon
- £50,450 - £55,750 a year
Account Manager
Corpay —Swindon
- Full-time
- CRM software
- Life insurance
Pre-Sales Lead Generation - Part Time
Infopro Digital Services Limited —Swindon
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Referral programme
Quick apply
Senior Sales Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Trading Manager Opportunities - Swindon Area
Morrisons —Swindon
- Hospitality
- Team management
- Employee discount
Quick apply
Sales Manager
Sytner Group —Swindon
- Weekend availability
- Sales
- Leadership
- Retail sales
- Employee discount
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Hybrid work
- Sales
- Business development
- IT
- Annual leave
- Work from home
Business Development Manager (BDM) - Cirencester - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Cirencester
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Store Manager
Ben Sherman Swindon —Swindon
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
3d
Regional Sales Manager (Fixed-Term Contract)
Audley —Witney
- £50,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Negotiation
- Employee assistance programme
- Employee discount
Store Manager
Card Factory —Cirencester
- £31,083.09 a year
- Leadership
- Communication skills
Territory Manager
IQVIA —Swindon
- Full-time
- Presentation skills
- No degree
Graduate Management Trainee - Newbury / Didcot
Enterprise Mobility —Newbury
- Full-time
- Sales
- Customer service
- Bachelor's degree

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time
9 hours ago

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in swindon, eng

Senior Customer Success Manager

Graduate Management Trainee - Swindon

Account Manager

Senior Customer Success Manager

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (Defence)

Customer Service Advisor

Sales Engineering Manager

Account Manager

Pre-Sales Lead Generation - Part Time

Senior Sales Manager

Trading Manager Opportunities - Swindon Area

Sales Manager

Capture Manager

Business Development Manager (BDM) - Cirencester - Circa 41k Package - 53k OTE Uncapped

Store Manager

Regional Sales Manager (Fixed-Term Contract)

Store Manager

Territory Manager

Graduate Management Trainee - Newbury / Didcot

I want to receive the latest job alerts for customer success manager in swindon, eng

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