Critical care technician Work, Jobs in Swindon, Wil (with Salaries)

ITMS 3rd Line Technician
Onecom —Swindon
- Monday to Friday
- Organisational skills
- Leadership
- Employee discount
Quick apply
AGL Assistant
VINCI Facilities UK —Witney
- Overtime
- Maintenance
- In-person
- Communication skills
Quick apply
Quality Assurance Technician
Greggs —Amesbury
- £29,846 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Engineering Technician and Trainer
Serco Group —Carterton
- £34,588 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Military
- Employee assistance programme
Quality Control Process Technician
Elements Solutions Inc —Wantage
- Microsoft Excel
- Quality control
- IT
- Free parking
6d
Manufacturing Manager Systems
Infinitesima —Abingdon
- £59,000 - £79,000 a year
- Remote
- Engineering
- Travel
- Annual leave
Quick apply
Video Data Capture for AI in Construction (Flexible, 1 Day/Week)
CloudFactory —Trowbridge
- Part-time
- Construction
- Communication skills
Quick apply
Senior Electrical Design Engineer
ZeroAvia —Kemble
- Full-time
- Engineering
- Bachelor's degree
- Electrical Engineering
- Employee assistance programme
Quick apply

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AGL Assistant
VINCI Facilities UK —Witney
Work alongside the Airfield Technician for tasks that require two-person coordination and manual handling, ensuring safety and efficiency.
Quick apply

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critical care technician jobs near swindon, wil

ITMS 3rd Line Technician

Onecom -
Swindon

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Job details

Benefits

Company pension
Discounted gym membership
Company events
Employee discount

Qualifications

Organisational skills
Root cause analysis
Leadership

Full job description

Join our Team as a ITMS 3rd Line Technician!

Location: Swindon

Salary: Competitive

Hours: Monday - Friday - Shift based between 08:00 - 18:00

About the role:

As an ITMS 3rd Line Technician, you’ll be the go‑to expert for the toughest technical challenges—stepping in when issues go beyond First and Second Line support. You’ll take ownership of critical incidents, shape infrastructure improvements, and play a key role in guiding and developing junior team members. This is a role for someone who thrives on solving complex problems, enjoys collaborating across teams, and wants to make a meaningful impact on both customer environments and internal processes.

What makes you a great fit:

Exceptional analytical and problem‑solving ability, especially under pressure
Strong leadership qualities with a passion for mentoring others
Clear and confident communication, able to translate technical detail for any audience
High sense of ownership, accountability, and proactive thinking
Ability to juggle multiple priorities while maintaining quality
Deep expertise across cloud, networking, and infrastructure technologies
Strong documentation habits and experience working to SLAs
Empathetic, professional approach to customer interactions
Team‑focused mindset with a drive to share knowledge
Proactive, adaptable, and creative in resolving issues
Strong organisational skills with the ability to meet deadlines
Commitment to continuous learning and self‑development

Key responsibilities:

Act as the final escalation point for complex technical incidents and service requests
Lead root cause analysis for recurring or high‑impact issues and implement long‑term fixes
Work with project and solutions teams on infrastructure upgrades, migrations, and deployments
Proactively maintain and manage customer IT estates, ensuring security, performance, and accurate documentation
Recommend improvements aligned with best practice and evolving customer needs
Provide technical leadership and mentoring to First and Second Line teams
Create and maintain technical documentation, including diagrams, SOPs, and troubleshooting guides
Own change management processes, ensuring risk assessments and rollback plans are in place
Monitor system performance and identify opportunities for optimisation or automation
Liaise with vendors and third‑party providers for advanced support
Contribute to continuous improvement of tools, processes, and service delivery
Travel to other Onecom offices and customer sites when required, following company travel policies

Perks for our People:

Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

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critical care technician jobs in swindon, wil

ITMS 3rd Line Technician

AGL Assistant

Quality Assurance Technician

Engineering Technician and Trainer

Quality Control Process Technician

Manufacturing Manager Systems

Video Data Capture for AI in Construction (Flexible, 1 Day/Week)

Senior Electrical Design Engineer

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