Customer experience leader Work, Jobs in Swindon (with Salaries)

Customer Experience Specialist
Zimmer Biomet —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Customer Experience Specialist (temp. maternity cover)
Zimmer Biomet —Swindon
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quotes and Engineering Administrator (purchasing)
embedded world —Swindon
- £25,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Customer Service Team Manager
Oak Furnitureland —Swindon
- £34,437.32 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee assistance programme
5d
Rental Manager
Duncan Private Hire —Swindon
- £30,000 - £37,000 a year
- Overtime
- Management
- Customer service
- Microsoft Office
Quick apply
1d
Warehouse Operative
GXO Logistics —Swindon
- £14.27 an hour
- Rotating shift
- Annual leave
- Employee assistance programme
1d
Part Time Sales Associates, Calvin Klein - Swindon
Calvin Klein —Swindon
- Part-time
- Communication skills
8d
Service Colleague (Food Services)
ASDA —Swindon
- £13.10 an hour
- Part-time
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
6d
Training Centre Administrator
Network Rail —Swindon
- £25,409 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
3h
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
11d
SSRC Receptionist
Serco Plc —Swindon
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
11d
Customer Resolution and Continuous Improvement Team Leader
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
14d
Manager Economic Crime Innovation – Fraud
Nationwide Building Society —Swindon
- From £55,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
Head of Purchasing and Supply Chain
BG Automotive Ltd —Swindon
- Full-time
- In-person
- Leadership
- Free parking
Quick apply
12d
Warehouse Training Coordinator
GXO Logistics —Swindon
- Up to £40,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Operative [Signalling Maintenance]
Network Rail —Swindon
- £38,482 a year
- Full-time
- Hybrid work
- Maintenance
- SharePoint
- Communication skills
- Employee discount
7d
Team Manager - Swindon Extra
Tesco UK —Swindon
- Full-time
- Communication skills
- Employee discount
10d
Customer Delivery Driver - Swindon Extra
Tesco UK —Swindon
- £14.18 - £15.45 an hour
- Full-time
- Employee discount
10d

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Customer Experience Specialist

Zimmer Biomet -
Swindon

Apply Now

Job details

Full-time

Benefits

Health & wellbeing programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
SAP
Microsoft Office
Customer support

Full job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

Join Zimmer Biomet as a Customer Experience Specialist and play a key role in delivering responsive, high-quality support to customers while helping ensure smooth coordination of bookings, orders, invoicing, and service queries across a fast-paced healthcare environment.

How You'll Create Impact

Create, release and amend loan bookings from internal and external customers using our ‘MyMediset’ software and the booking app
Provide usage reports/KPI reports as required
Be pro-active with following up on back orders
Instigate system queries to be able to invoice and credit customers as required
Working to KPIs and ensuring high level of customer experience by answering incoming customer calls within expected timeframe
Monitor the respective queues within Salesforce ensuring timely completion of requests
Provide product price and delivery information
Arranging collections
Maintain orders on customer-based portals
Support patient matched cement orders and customer made orders
Produce customer feedback reports as the role requires
Be able to engage with and interact in a diverse team based in an Open Plan office environment

What Makes You Stand Out

Strong attention to detail, with the ability to prioritise workload and meet deadlines
A proactive, solutions-focused mindset with strong organisational and problem-solving skills
Motivation to learn, develop and contribute positively within a collaborative team

Your Background

Previous experience in a customer service or customer support environment
Confident communicating professionally by phone and email with both internal and external stakeholders
Comfortable working with multiple systems and managing tasks accurately in a busy operational setting
Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook
SAP experience would be advantageous

EOE/M/F/Vet/Disability

Apply Now

Refine Your Search

customer experience leader jobs in swindon

Customer Experience Specialist

Customer Experience Specialist (temp. maternity cover)

Quotes and Engineering Administrator (purchasing)

Complaints Team Leader

Customer Service Team Manager

Rental Manager

Warehouse Operative

Part Time Sales Associates, Calvin Klein - Swindon

Service Colleague (Food Services)

Training Centre Administrator

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Senior Customer Experience Manager

SSRC Receptionist

Customer Resolution and Continuous Improvement Team Leader

Manager Economic Crime Innovation – Fraud

Head of Purchasing and Supply Chain

Warehouse Training Coordinator

Operative [Signalling Maintenance]

Team Manager - Swindon Extra

Customer Delivery Driver - Swindon Extra

I want to receive the latest job alerts for customer experience leader in swindon

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