Senior credit controller Work, Jobs in Sydenham, Gtl (with Salaries)

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- Full-time
- Microsoft Excel
- Employee assistance programme
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Senior Credit Controller

Liberty Wines -
London

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Microsoft Excel
Account management

Full job description

Job Advert

Liberty Wines is recruiting for an experienced Credit Controller for a fixed-term maternity cover position, supporting the Credit Manager in overseeing the company’s credit control function

The role focuses on monitoring a customer group ledger, ensuring timely collections, reducing bad debt risk, and supporting healthy cash flow performance. As a senior team member, the Senior Credit Controller will provide expertise on complex account issues, support the development of colleagues and act as a key point of escalation.

What you'll be doing

Customer Account Management

Manage an individual Portfolio of Liberty Wines group accounts, Chasing overdue debt in the UK and Ireland by phone, email & letter in accordance with Liberty Credit Policy
Investigate and resolve payment issues and customer queries while maintaining excellent customer service
Perform credit checks on new and existing customers, making informed credit risk decisions and approving credit limit increases with delegated authority
Manage and process employee account deductions monthly
Offset Account management and knowledge regarding debit notes & deductions, journal posting
Review and release held orders following appropriate credit and risk assessment
Oversee statement Runs and ensure accurate and timely communication to the team and customers
Liaise with the Sales, Customer Service and wider finance teams regarding payment plan maintenance, account issues and cross-functional queries
Support the Credit Manager with legal account processes and reporting to senior management

Credit Control Management & Administration

Prepare daily bank balance reports and post multi-currency banking, including cheques and card payments
Reconcile and minimise unapplied cash
Maintain the direct debit environment, including mandates, reconciliations and bi-monthly/weekly runs for UK & Ireland
Process new account application, including credit checks, payment terms and credit limits accordingly
Maintain accurate customer records and manage the Credit control inbox, responding, filing and escalating appropriately
Coach and guide junior team members on best practices and company policies

Reporting & Processes

Work to monthly and annual targets for cash collection, debt reduction and resolutions for unapplied cash
Support month-end processes and audit requirements
Maintain process manuals to reflect current procedures to ensure operational consistency across the team
Assist with credit policy development and implementation to enhance credit management procedures

About you

Experience working within credit control function.
High attention to detail
Strong Excel skills, e.g. XLOOKUPS.
Experience with Microsoft NAV (desirable but not essential)
Proactive in improving processes and financial controls

What you can expect

25 days holiday excluding public holidays increasing after 2 years’ service and the option to buy additional days
Company pension scheme matching up to 5% of contributions
Cycle to work & electric car scheme
Healthcare cash plan
Employee Assistance Programme
Birthday day off
Travel insurance
Employee wine discount
Retail, wellbeing, technology, and travel discounts

Please note that this role is a fixed-term contract maternity cover.

Liberty Wines is an award-winning company and accredited silver by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).

We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.

Liberty Wines celebrates diversity, and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves.

Quick apply

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