Customer insights analyst Work, Jobs in Syston, Lec (with Salaries)

Customer Insights Analyst
Sinfloro Fragrance and Retail Solutions Ltd —Leicester
- £33,000 - £40,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Flexitime
- Sick pay
Quick apply
21h
FP&A Analyst - Python/Data Modelling/Coding focus
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- SQL
Data Analyst
Cromwell —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
Business Analyst (Wacoal Europe)
Bravissimo —Desborough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
6d
Senior Analyst - Product Analytics Enablement
Dunelm —Leicester
- SQL
- Analysis skills
- JavaScript
5d
Demand Forecaster
Mi Hub Ltd —Derby
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
10d
Integration Analyst
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Computer Science
- Customer service
- Java
Demand & Orders Analyst
Caterpillar —Desford
- £31,414 - £39,267 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- English
- Annual leave
11d
Strategy and Policy Analyst
Cadent Gas —Coventry
- £61,200 a year
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Employee discount
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
FP&A Analyst
Commify —Nottingham
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Excel
- SQL
- Communication skills
- Annual leave
Quick apply
HR Data Analyst
GXO Logistics —Northampton
- Up to £45,000 a year
- Full-time
- Microsoft Excel
- Presentation skills
- Annual leave
- Employee assistance programme
Senior Pricing Analyst
Hastings Direct —Leicester
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
Business Intelligence Analyst
Xylem —Nottingham
- Full-time
- Microsoft Excel
- ERP systems
- SQL
Support Analyst
CEVALogistics —Kettering
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
Home Risk Pricing Manager
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Python
- Annual leave
Transport Solutions Analyst
GXO Logistics —Northampton
- Up to £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Presentation skills
- Annual leave
- Employee discount
9d
Account Analytics Lead, Analytics Services
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Remote
- Azure
- PMP
- DevOps
Quick apply
Senior Data Analyst
Hastings Direct —Leicester
- Full-time
- SQL
- Python
Senior Margin Optimisation Analyst
RS Group —Corby
- Hybrid work
- Microsoft Excel
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme

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Customer Insights Analyst

Sinfloro Fragrance and Retail Solutions Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
21 hours ago

Benefits

Additional leave
Flexitime
Paid volunteer time
Sick pay

Qualifications

Power BI
Microsoft Excel
English
Tableau
SQL
Analysis skills
Relationship management
Google Analytics
Marketing

Full job description

About the Role

Sinfloro Fragrance and Retail Solutions Ltd provides fragrance retail, beauty-product distribution, e-commerce support, customer analytics and promotional campaign services.

We are looking for an analytical, commercially aware and detail-focused Customer Insights Analyst to help the business better understand customer behaviour, product preferences and campaign performance.

The successful candidate will analyse customer, sales and digital-channel data to identify trends and provide practical recommendations. You will work closely with marketing, e-commerce, sales and product teams to improve customer engagement, retention, product selection and promotional activity.

This mid-level position is suitable for candidates with experience in customer analytics, marketing analysis, retail data, e-commerce reporting, consumer research or business intelligence.

Key Responsibilities

Customer Behaviour Analysis: Review purchasing patterns, product preferences, order frequency and customer engagement.

Customer Segmentation: Group customers using relevant characteristics, behaviours and purchasing activity.

Sales Analysis: Analyse fragrance and beauty-product performance across customer groups, channels and periods.

Campaign Evaluation: Measure the results of email, social-media, paid-media and promotional campaigns.

Retention Analysis: Identify patterns relating to repeat purchases, customer loyalty and inactivity.

Digital Analytics: Review website traffic, product-page activity, conversion rates and purchasing journeys.

Product Insights: Identify customer demand, emerging preferences and underperforming product categories.

Reporting: Prepare regular dashboards, reports and summaries for marketing and commercial teams.

Data Validation: Check customer and campaign datasets for missing, duplicated or inconsistent information.

Market Research Support: Assist with surveys, competitor reviews and customer-feedback analysis.

Testing Support: Help evaluate promotional offers, campaign messages, website changes and customer experiences.

Forecasting Support: Use historical data and current trends to support demand and campaign planning.

Stakeholder Collaboration: Present findings clearly to marketing, sales, product and management teams.

Recommendation Development: Translate analytical findings into practical actions that can improve performance.

Process Improvement: Recommend improvements to customer-data collection, reporting and analytical workflows.

What We Are Looking For

At least 2 years of experience in customer insights, marketing analytics, retail analysis, e-commerce reporting or a related role.
Strong numerical and analytical skills.
Advanced confidence using Microsoft Excel or comparable spreadsheet software.
Experience preparing dashboards, reports and performance summaries.
Ability to identify trends and explain their commercial significance.
Good understanding of customer journeys, conversion and retention.
Strong attention to detail and accurate data-management abilities.
Good written and spoken English.
Ability to present analytical findings to non-technical stakeholders.
Strong organisation and deadline-management skills.
Ability to manage several reporting tasks and changing priorities.
Commercially aware and collaborative approach to work.

Preferred Qualifications

Qualification in Marketing, Business, Economics, Statistics, Data Analytics or a related subject.
Experience in fragrance, beauty, fashion, retail, consumer goods or e-commerce.
Familiarity with Google Analytics, Adobe Analytics or comparable digital-analytics tools.
Experience using Power BI, Tableau or another reporting and visualisation platform.
Basic knowledge of SQL or customer-database queries.
Familiarity with customer-relationship management and email-marketing platforms.
Experience with customer segmentation, campaign measurement or A B testing.
Understanding of data-protection and responsible customer-data handling.

Pay: £33,000.00-£40,000.00 per year

Benefits:

Additional leave
Flexitime
Paid volunteer time
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer insights analyst jobs in syston, lec

Customer Insights Analyst

FP&A Analyst - Python/Data Modelling/Coding focus

Data Analyst

Business Analyst (Wacoal Europe)

Senior Analyst - Product Analytics Enablement

Demand Forecaster

Integration Analyst

Demand & Orders Analyst

Strategy and Policy Analyst

Senior Complaints Insight Specialist

FP&A Analyst

HR Data Analyst

Senior Pricing Analyst

Business Intelligence Analyst

Support Analyst

Home Risk Pricing Manager

Transport Solutions Analyst

Account Analytics Lead, Analytics Services

Senior Data Analyst

Senior Margin Optimisation Analyst

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