Relationship manager Work, Jobs in Tadley, Ham (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
9d
Sales Office Co-Ordinator
Saint-Gobain —Tadley
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Partner Manager
BlueKong Networks Limited —Theale
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Organisational skills
- Life insurance
Quick apply
8d
Mayoral Events Co-ordinator
Basingstoke and Deane Borough Council —Basingstoke
- £37,913 - £40,824 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee assistance programme
3d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
3d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
9d
Assistant Manager
The Calleva Arms —Reading
- Full-time
Quick apply
Emergency Planning Officer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £39,959 - £48,117 a year
- Full-time
7d
Branch Manager
Huws Gray Group —Reading
- Leadership
- Communication skills
- Employee discount
- Sick pay
13d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
7d
Customer Relationship Manager
Barchester Healthcare —Guildford
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
People Partner (Defence Sector)
Fujitsu —Basingstoke
- Full-time
- Microsoft Excel
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Early Learning & Training Partner
Grandir UK —Basingstoke
- £42,000 - £46,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Quick apply
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
8d
Key Account Manager
Loma Systems —Farnborough
- £60,000 - £75,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales and Design Consultant
WindowWorx —Reading
- £55,000 - £75,000 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
2d
Digital Inclusion Officer
SNG (Sovereign Network Group) —Basingstoke
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Organisational skills
9d
Flood Engagement Officer for Thames Valley
National Flood Forum —Thames Valley
- £24,784 - £27,840 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Supervising experience
- Project management
- Annual leave
- Work from home
Quick apply
14d

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relationship manager jobs near tadley, ham

Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
9 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

relationship manager jobs in tadley, ham

Contact Centre Liaison Manager

Sales Office Co-Ordinator

Customer Operational Delivery Manager

Partner Manager

Mayoral Events Co-ordinator

Customer Service Manager

Head of Projects - Reading, UK

Assistant Manager

Emergency Planning Officer

Branch Manager

Senior Customer Success Manager

Customer Relationship Manager

People Partner (Defence Sector)

Early Learning & Training Partner

People Operations Manager - Events

Key Account Manager

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Sales and Design Consultant

Digital Inclusion Officer

Flood Engagement Officer for Thames Valley

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