We are looking for reliable Production Operators to join our industrial laundry team at Unit 4, Kenfig Industrial Estate, SA13 2PE.
This is a hands-on, physically active role where you will help sort, process, fold, pack, and prepare laundry for our customers. Full training is provided, but reliability, timekeeping, teamwork, and willingness to work in a busy production environment are essential.
This role is based on site only. Remote work is not available.
Before applying, please make sure you can reliably commute to Unit 4, Kenfig Industrial Estate, SA13 2PE.
Job Title: Production Operator
Department: Production
Reports to: Production Manager / Production Supervisor
Location: Kenfig Industrial Estate, SA13 2PE
Employment Type: Zero Hours, Casual
Pay Rate: £12.75 per hour | On-site only | Full training provided
Role Purpose
The Production Operator supports the day-to-day running of the industrial laundry production floor. The role involves sorting, loading, processing, folding, packing, and preparing laundry to meet customer, quality, safety, and production standards.
This is a practical, physically active, on-site role in a busy industrial laundry environment. Full training will be provided, but applicants must be reliable, punctual, willing to learn, and able to commit to the required shift pattern.
Key Responsibilities
Laundry Processing
- Sort laundry and textiles into the correct categories.
- Load and unload industrial washing machines, dryers, and production equipment.
- Fold, pack, stack, and prepare clean laundry for delivery.
- Follow instructions for different customer items, textile types, and production requirements.
- Handle laundry safely and carefully to avoid damage, contamination, or quality issues.
Quality and Accuracy
- Check items for quality, damage, staining, incorrect sorting, or other issues.
- Follow Company standards for folding, packing, presentation, and hygiene.
- Report damaged, missing, or incorrect items through the correct process.
- Support the team in maintaining consistent production standards.
Productivity and Teamwork
- Work efficiently to support daily production targets.
- Move between production tasks as required by the Supervisor or Manager.
- Support colleagues during busy periods.
- Follow instructions and ask for help where needed.
- Maintain a positive, cooperative, and respectful approach at work.
Attendance, Timekeeping and Reliability
- Attend work on time and ready to start at the beginning of the shift.
- Follow the agreed rota or shift pattern.
- Notify the Company promptly and correctly if unable to attend work.
- Understand that reliability and attendance are key requirements of the role.
Health, Safety and Compliance
- Follow all Health & Safety procedures and safe systems of work.
- Wear required PPE at all times.
- Use machinery and equipment only as trained and instructed.
- Report hazards, near misses, accidents, equipment faults, or unsafe working practices promptly.
- Follow Company policies relating to conduct, hygiene, quality, and data protection.
Person Specification
Essential
- Reliable and punctual.
- Able to work on-site at Kenfig Industrial Estate, SA13 2PE.
- Able to commit to the required shift pattern.
- Comfortable working in a busy, physically active production environment.
- Able to stand, move, lift, bend, sort, load, unload, fold, and pack as part of the role.
- Able to follow instructions and work safely.
- Positive attitude and willingness to learn.
- Able to work well as part of a team.
Desirable
- Previous experience in a laundry, warehouse, manufacturing, production, cleaning, hospitality, or similar hands-on environment.
- Experience working to targets or deadlines.
- Previous experience using production machinery or equipment.
- Basic understanding of workplace Health & Safety.
Skills and Behaviours
- Reliable and consistent.
- Practical and hands-on.
- Good attention to detail.
- Able to work at pace while maintaining quality.
- Team player with a respectful attitude.
- Willing to learn and take feedback.
- Able to stay focused during repetitive tasks.
- Honest, responsible, and safety-conscious.
Key Working Relationships
- Production Manager
- Production Supervisors / Team Leaders
- Production colleagues
- Drivers and transport team where required
- Quality and customer service teams where required
Performance Measures
Performance in this role will be assessed against:
- Attendance, punctuality, and reliability.
- Ability to follow instructions and work safely.
- Productivity and contribution to daily production targets.
- Quality and accuracy of sorting, folding, packing, and handling.
- Teamwork and conduct.
- Compliance with Company procedures and Health & Safety requirements.
General Duties
- Carry out reasonable duties as requested by management.
- Support different production areas depending on business needs.
- Keep work areas clean, safe, and organised.
- Report issues that may affect quality, safety, production, or customer service.
- Attend training, briefings, and reviews as required.
Company Expectations
All employees are expected to:
- Work safely and follow all Company procedures.
- Treat colleagues, managers, customers, and visitors with respect.
- Attend work reliably and on time.
- Maintain good standards of conduct and communication.
- Take responsibility for the quality of their work.
- Support the Company’s commitment to quality, teamwork, accountability, and continuous improvement.
Please visit our company website for more information
