1st line Work, Jobs in Tameside, Gtm (with Salaries)

1st Line Support Technician
Pure Innovations —Stockport
- £26,664 a year
- Full-time
- Azure
- Windows
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
IT Support Analyst
Birchall Blackburn Law —Manchester
- Full-time
- Management
- Windows
- Microsoft Office
Quick apply
4h
IT Support Technician
Technology (IT) —Manchester
- £32,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
7d
Recruitment & HR Assistant
The Fragrance Shop —Manchester
- Microsoft Powerpoint
- Human resources
- IT
- Free parking
- Work from home
12d
Operations / IT Apprentice
Verlingue —Manchester
- £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Residential Childcare Worker
Oldham Council —Oldham
- £31,537 - £34,434 a year
- Childcare
- Experience working with children
- Care plans
- Annual leave
- Employee discount
Sales Support - Asset Finance
Allica Bank —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
12d
Service Inbound Analyst
Bright HR Limited —Manchester
- Up to £26,500 a year
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Finance Apprentice
Hopwood Hall —Manchester
- £15,016.32 - £23,857.18 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
IT Service Desk Agent
Lookers —Manchester
- £26,000 - £27,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Annual leave
Quick apply
7d
Loss Prevention Associate - UNIQLO Manchester Trafford *New Store Opening*
UNIQLO —Manchester
- From £14.50 an hour
- Full-time
- Customer service
Trading Support Assistant
NUS Charity —Stockport
- £25,091 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
7d
Job Coach
Oldham Council —Oldham
- £24,459 - £31,022 a year
- Full-time
- Internship
- Communication skills
Restaurant Front of House Floor Staff
Sushi Mami —Manchester
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Duty and Advice Social Worker
Oldham Council —Oldham
- £42,839 - £47,181 a year
- Hybrid work
- Free parking
- Annual leave
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
IT Support Specialist - (MSP)
Equasys —Warrington
- £32,000 - £37,000 a year
- Full-time
- Azure
- Windows
- Driving
- Free parking
- Sick pay
Quick apply

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1st Line Support Technician

Pure Innovations -
Stockport

Quick apply

Job details

Full-time
£26,664 a year
5 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Gym membership
Flexible schedule
Referral programme
On-site parking

Qualifications

Driving Licence
Azure
Operating systems
Windows
Network Protocols
CompTIA Network+
IT support
Cloud computing
CompTIA A+
Intune

Full job description

IT Support Technician 1st Line

Salary: £26,664

Contract: Permanent

Hours: 35 hours per week

Location: Stockport (Travel required throughout GM)

Responsible to: Senior IT Support Technician

Additional: Must be a driver and have use of a car for business purposes

Mileage: 45p per mile

Role Purpose:

Pure Innovations is a charity based in Stockport working throughout Greater Manchester delivering services within local communities. You will work within the IT Team to ensure we have an IT infrastructure that is fit for purpose and able to meet the strategic aims of the business whilst providing quality support to staff and those who access services.

Core Responsibilities:

Set up, configure, and deploy IT equipment including laptops, desktops, mobile devices, printers, and peripherals.

· Wipe, re-image, and re-purpose devices in line with organisational and data security policies.

· Issue IT equipment to staff, ensuring accurate records are maintained.

· Deliver IT inductions and training for new staff, ensuring they are confident using organisational systems and tools.

· Maintain accurate asset inventories and assist with stock management of IT equipment and accessories.

· Assist with user account creation, password resets.

· Support the implementation of IT projects and upgrades as directed by the IT Manager.

· Ensure all IT activities comply with organisational policies, GDPR, and cybersecurity best practices.

· Manage assigned tickets to a successful resolution in a timely manner.

· Escalate complex technical issues to senior 2nd Line IT Support Technician.

Work closely with colleagues to ensure SLA compliance and a smooth handover

between team.

Contribute to IT roadmaps and highlight opportunities for improvement.
Maintain accurate documentation that others can easily understand and use.
To uphold, understand and adhere to all policies and procedures identified by Pure Innovations Ltd.
To uphold Pure’s key values: Respectful, Aspirational, Responsive and Inclusive in everything we do.
To report any safeguarding concerns to a designated safeguarding officer/lead.
Any other reasonable tasks as directed by your line manager.

Person Specification

Qualifications and training

· GCSEs (or equivalent) including:

English – Grade 4/C or above

Maths – Grade 4/C or above

· A degree essential at 2:1 or above in any discipline or Level 3 qualification in IT (or equivalent)

· CompTIA A+

· CompTIA Network+

· Microsoft Certified: Modern Desktop Administrator Associate (or equivalent Microsoft 365 certification)

Experience

· Minimum of 2 years’ experience in IT Support Technician role

Knowledge

· Proficiency in operating systems – Windows

· Familiarity with 365 Office package

· Strong knowledge of network protocols

· Familiarity with cloud computing – Azure

· Familiarity with Intune Device Management

Why Join us?

Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits).
Full Induction, training & Development programmes.
Leadership development program recognised by Chartered Management Institute.
Flexible working hours (subject to the needs of the service).
22 days holiday rising to 30 days after 5 years’ service (pro rata for part-time staff) + Bank Holidays.
Health Benefits including Simply Health cover, dental treatment plan cover or gym membership up to £200 per year. (after completion of probationary period).
Bonus birthday holiday after 5 years’ service.
Company events and fun days out.
Discount at Catering Outlets and Pure Innovation products on Etsy.
Employee Assistance Programme- 24-hour helpline for support and advice.
Nest pension Scheme-salary sacrifice basis. Pure also makes a % contribution to the scheme.
Mental Health at work first aiders to offer guidance and Support when required.

Pay: £26,664.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme

Experience:

IT support: 1 year (required)

Licence/Certification:

UK driving licence and access to a vehicle for business use (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

1st line jobs in tameside, gtm

1st Line Support Technician

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IT Support Analyst

IT Support Technician

Recruitment & HR Assistant

Operations / IT Apprentice

Residential Childcare Worker

Sales Support - Asset Finance

Service Inbound Analyst

CDD Analyst

Applications Support Analyst

Finance Apprentice

IT Service Desk Agent

Loss Prevention Associate - UNIQLO Manchester Trafford New Store Opening

Trading Support Assistant

Job Coach

Restaurant Front of House Floor Staff

Duty and Advice Social Worker

1st Line IT Service Desk Engineer

IT Support Specialist - (MSP)

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