Service delivery officer Work, Jobs in Tameside, Gtm (with Salaries)

Complaints Officer
Tameside Council —Tameside
- £31,022 - £33,699 a year
- Call to connect
- English
- Organisational skills
- Communication skills
13d
Commissioning Officer
Tameside Council —Tameside
- £34,434 - £39,152 a year
- Call to connect
- English
- Project management
- Organisational skills
13d
Programme Facilitator - Greater Manchester
HM Prison & Probation Service —Ashton-Under-Lyne
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
Trainee Trading Standards Officer
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
14d
[6512] Traffic Officer
National Highways —Rochdale
- £36,262.50 - £37,762.50 a year
- Driving
2d
Cash In Transit Driver
NCR Atleos —Manchester
- £35,766.10 a year
- Overtime
- Annual leave
- Employee discount
Quick apply
Engagement Officer
Reed In Partnership —Manchester
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Security Officer
Mitie —Manchester
- £13.54 an hour
- 12 hour shift
- Microsoft Access
- Computer literacy
- Windows
Homelessness Prevention Officer
Oldham Council —Oldham
- £34,434 - £38,220 a year
- Organisational skills
- Annual leave
- Employee discount
13d
HE Course Officer (Part Time)
University Campus Oldham —Oldham
- £10,942 - £11,240 a year
- Part-time
- Customer service
- Administrative experience
- University
- Paid training
- Employee discount
Assessment Delivery Officer
UK MANAGEMENT COLLEGE —Manchester
- £26,437 - £26,438 a year
- Monday to Friday
- No degree
- Organisational skills
- Classroom experience
- Free parking
- Annual leave
Quick apply
Front of House Officer
Apleona —Manchester
- £14.50 an hour
- Customer service
- Communication skills
- Employee discount
Senior Employment Officer
Pure Innovations —Manchester
- £33,481 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
- Employee discount
- Flexible schedule
Quick apply
9d
Receptionist
ISS Facility Services —Manchester
- £13.69 an hour
- Customer service
- Front desk
- Communication skills
Airport Services Agent (Manchester) - 12 Month Contract
Qatar Airways —Manchester
- Hospitality
- Computer literacy
- English
5h
Mobile Security Supervisor
Marpol Security Limited —Warrington
- £15 an hour
- 12 hour shift
- Microsoft Word
- Supervising experience
- Agile
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Senior Commissioning Officer
Tameside Council —Tameside
- £39,862 - £41,771 a year
- Call to connect
- Management
- English
- Organisational skills
13d
Community Support Officer
Caring and Sharing Rochdale —Rochdale
- From £13 an hour
- Part-time
- Supervising experience
- Project management
- In-person
Quick apply
6d
Trading Standards Officer
Oldham Council —Oldham
- £39,152 - £47,181 a year
- Annual leave
- Employee discount
12d
Project Delivery Officer
Places for People —Northwich
- Up to £35,000 a year
- Microsoft Powerpoint
- Project management
- Organisational skills
- Employee discount
- Flexible schedule

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service delivery officer jobs near tameside, gtm

Complaints Officer

Tameside Council -
Tameside

Apply Now

Job details

Permanent
£31,022 - £33,699 a year
13 days ago

Qualifications

English
Organisational skills
Communication skills
Negotiation

Full job description

Contract Type: Permanent

Salary: Grade F. SCP 17 £31,022- SCP 22 £33,699

Hours Per Week: 36 hours

Base Location: Tameside One, Ashton-under-Lyne

Assessment Date: To be arranged

The Role

As a holder of Customer Service Excellence standard, we are looking to invest in improving the customer journey and experience across the services that the Council delivers.

We are looking for applicants who have a passion for customer service, helping resolve customers’ issues and who are interested in developing their career within a fast moving and interesting environment.

A new opportunity has arisen in the Complaints Team, which forms part of the Executive Support Service, for an enthusiastic and motivated individual. The main objective of the post is to promote and support the processing of complaints from our residents and customers, and to support the development of the complaints function across the council, in line with the procedures and guidelines.

About You

It is essential that the successful candidate possesses excellent communication and organisational skills, is proficient in the use of Information Technology, as well as a desire to be part of a service that puts the customer at the heart of service delivery and process improvement.

The successful candidate will also need to possess the following: -

Excellent written, communication, negotiation and interpersonal skills
Good analytical and problem-solving skills
Commitment to the development of the service
Knowledge of using and interpreting data and process improvement

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact Rachel Taylor, Complaints Manager, on 0161 342 5233 or Julie Speakman, Head of Service, on 0161 342 2142.

Apply Now

Refine Your Search

service delivery officer jobs in tameside, gtm

Complaints Officer

Commissioning Officer

Programme Facilitator - Greater Manchester

Trainee Trading Standards Officer

[6512] Traffic Officer

Cash In Transit Driver

Engagement Officer

Security Officer

Homelessness Prevention Officer

HE Course Officer (Part Time)

Assessment Delivery Officer

Front of House Officer

Senior Employment Officer

Receptionist

Airport Services Agent (Manchester) - 12 Month Contract

Mobile Security Supervisor

Senior Commissioning Officer

Community Support Officer

Trading Standards Officer

Project Delivery Officer

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