Service technician Work, Jobs in Tamworth, Sts (with Salaries)

Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
Field Service Technician
Aristocrat Gaming —Tamworth
- Weekend availability
- Customer service
- Travel
- Organisational skills
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
Sensory Room Installer / Technician
Integrex Ltd —Swadlincote
- £25,500 - £30,000 a year
- Full-time
- Computer literacy
- Assembly
- Travel
- Free parking
Quick apply
10d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Service Director
Trane Technologies —Tamworth
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Pharmacy Technician
Laurel House Surgery —Tamworth
- £14.52 - £15.93 an hour
- Part-time
- Medication administration
- Patient care
- In-person
- Free parking
Quick apply
12d
Workshop Assistant
Hilton Garage —Hilton
- £13.50 - £16.00 an hour
- Full-time
- Driving
- Cleaning
- In-person
- Free parking
Quick apply
2d
Process Technician
IPL Schoeller —Tamworth
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
Service & Support Technician
Unison Ltd —Kenilworth
- Overtime
- Hybrid work
- Spanish
- Writing skills
- Travel
Quick apply
9d
Junior Service Technician
Kelvion Holding GmbH —Nuneaton
- £30,000 - £32,000 a year
- Maintenance
- English
- Travel
Quick apply
1d
Enitial - Trainee Environmental Technician (Northeast Gainsborough)
HSL Compliance Limited —Wolverhampton
- £26,088 a year
- Business development
- Bachelor's degree
- First Aid Certification
Quick apply
Laboratory Technician
Eurofins UK Food Testing —Wolverhampton
- Part-time
- Continuous improvement
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Environmental Laboratory Technician
Environmental Chemistry Testing Limited —Leicester
- £12.71 an hour
- Computer literacy
- Laboratory experience
- No experience needed
- Annual leave
- Employee discount
Service Engineer/Technician
Buehler An ITW Company —Coventry
- Full-time
- Maintenance
- Mechanical knowledge
Advanced Service Technician
Signode —Walsall
- Full-time
- English
- Programmable logic controllers
- Bachelor's degree
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Service Technician
Stratstone —Tamworth
- Annual leave
- Employee discount
Quick apply
Field Service Technician - Birmingham (6 Month Fixed-Term Contract)
Focal Systems —Birmingham
- £17 an hour
- Weekend availability
- Maintenance
- Travel
- Power tools
- Annual leave
Quick apply
Trainee GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme

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service technician jobs near tamworth, sts

Customer Experience Coordinator

BELFOR UK Ltd -
Tamworth

Quick apply

Job details

Permanent | Full-time
£28,126.40 a year

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Stakeholder liaison
GCSE
Case record updates
Customer support
Customer interaction
Customer support experience (1–3 years)

Full job description

Reporting to the Business Support Team Leader, the Customer Experience Coordinator is responsible for providing administrative and operational support to the Customer Experience Department, ensuring the efficient progression of claims and delivery of an excellent customer experience. The role acts as a key point of contact for insurers, loss adjusters and policyholders, managing enquiries, processing claim documentation, and maintaining accurate records in line with insurer contractual requirements and company standards.

The postholder will be responsible for supporting the management and progression of Restoration and Reinstatement services, ensuring claims are handled efficiently, service levels are achieved, and work in progress is actively managed. They will utilise a range of insurer systems and portals to update claim information, prepare reports, and communicate effectively with internal and external stakeholders. The role requires the ability to work proactively, use initiative to progress claims, build confidence with customers, and contribute to the delivery of a high-quality, compliant and commercially effective service. The postholder will also be expected to adapt to changing business requirements, including the implementation of new systems and processes.

KEY OUTCOMES & RESPONSIBILITIES

Respond to and manage inbound telephone enquiries from insurers, loss adjusters, and policyholders, ensuring professional and efficient customer experience.
Process and distribute incoming emails to the appropriate regional teams in a timely manner.
Prepare, review, and complete reports using information provided by technicians, ensuring all documentation meets insurer contractual requirements, rates and within company standards
Consistently achieve agreed Service Level Agreements (SLAs) relating to reports and telephone response times.
Accurately enter, update, and process claim-related documentation, including insurer updates, equipment on-hire/off-hire activities, and progressing claims.
Utilise a range of insurer portals and systems, including CoreLogic (Cotality), Synergy, and 360, to add report and update claim information effectively.
Maintain accurate records and ensure all customer and claim information is updated promptly and in accordance with company procedures.
Responsibilities and duties may change and vary with the introduction of new IT system currently being implemented.
Ensure responsibilities specific to your role as detailed within BKH P001 Health & Safety Policy are complied with.
Any other reasonable management request.

Pay: £28,126.40 per year

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in tamworth, sts

Customer Experience Coordinator

Field Service Technician

2nd Line Support Technician

Sensory Room Installer / Technician

2nd Line IT Support Technician

Service Director

Pharmacy Technician

Workshop Assistant

Process Technician

Service & Support Technician

Junior Service Technician

Enitial - Trainee Environmental Technician (Northeast Gainsborough)

Laboratory Technician

Environmental Laboratory Technician

Service Engineer/Technician

Advanced Service Technician

Service Desk Analyst / IT Support Help Desk Technician

Service Technician

Field Service Technician - Birmingham (6 Month Fixed-Term Contract)

Trainee GIS Technician

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