Customer service coordinator Work, Jobs in Tanfield, Dur (with Salaries)

Commercial Co-ordinator
Global Manufacturing Supplies (GMS) —Prudhoe
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
Senior office Administrator - Facilities coordinator
Hillstar Building Management Ltd —Gateshead
- £30,000 - £32,000 a year
- Full-time
- Administrative experience
- Accounting
- In-person
- Free parking
Quick apply
Customer Service Coordinator
Vertu Motors —Gateshead
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Typing
- Employee discount
Quick apply
4d
Sales Coordinator
Marmax Products —Stanley
- Up to £28,668.15 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
Part Time Sales Sales Support And Media Coordinator
Embleys Estate Agents —Whitley Bay
- £26,500 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
11d
Customer Service & Internal Sales Coordinator
Envea —Ashington
- Full-time
- Sales
- Customer service
- Microsoft Office
Order To Cash - Finance and sales coordinator
Sweetdreams Ltd —Ashington
- £28,000 a year
- Full-time
- Customer service
- ERP systems
- Administrative experience
Quick apply
4d

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Senior office Administrator - Facilities coordinator
Hillstar Building Management Ltd —Gateshead
Day-to-day tasks include co-ordinating office activities, handling sales and purchase invoices, maintaining financial records, administrative tasks and ensuring…
£30,000 - £32,000 a year
Quick apply

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customer service coordinator jobs near tanfield, dur

Commercial Co-ordinator

Global Manufacturing Supplies (GMS) -
Prudhoe

Quick apply

Job details

Full-time
£26,000 - £29,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Customer relationship management
HubSpot
Communication skills

Full job description

The Role

We’re looking for a proactive and detail-driven Commercial Co-Ordinator to support the commercial manager and play a large role in the management of customer relations, marketing activities, meeting co-ordination and requests for quotation. In this hands-on role, you’ll co-ordinate day-to-day customer communication, ensuring high standards of customer care are prioritised to enhance customer experience and create commercial opportunities.

You’ll play a critical part in developing existing customer accounts, logging and anaylsing RFQ performance metrics, analysing competitor performance, analysing potential markets along with target companies that align with GMS offerings, planning and managing meeting schedules and marketing events, and ensuring timely and accurate information flow to customers.

Along the way, you’ll build strong relationships with suppliers and customers, delivering consistency high standards of service and clear communication.

If you enjoy solving investigative challenges and thrive in a fast-paced, international environment, this is your opportunity to make a real impact.

The Company

Global Manufacturing Supplies are a privately-owned limited enterprise dedicated to the support and well-being of our partners and employees alike. Established in 1998 and based in the Tyne Valley, GMS draws on extensive technical expertise and a broad manufacturing network to reliably manage global supply chains and ensure the quality of engineered components for industries around the world.

Our company culture is based around our four values of;

Trust - Be transparent, ethical and accountable

Quality - Strive to get it right first time, be data driven to become the best in class

Challenge - Be curious, innovative and solutions focused

Empathy - Understanding and supporting ourselves, our customers, and our suppliers

Understanding and supporting ourselves, our customers, and our suppliers

Responsibilities

· Organising and administration of meetings and events

· Processing RFQs and Updating CRM/ERP systems

· Tracking RFQ metrics, taking care to uphold accuracy

· Tracking first delivery and timelines, ensuring customers receive clear and professional communication regarding delivery timing

· Following up on customer care actions

· Handling day-to-day customer admin

· Supporting account growth activities

· Understand and comply with QMS and health and safety requirements

Requirements

1. Key

· Minimum 2 years’ experience in customer relationship management or a similar administrative role

· Good working knowledge of CRM systems (eg. Hubspot), Microsoft Office (especially Excel), and planning tools with the ability to identify and optimise processes

· Strong organisational and problem-solving skills

· Ability to manage multiple priorities

· Strong communicator with confidence speaking to customers and international suppliers

· A drive to meet new people, attend events, and confidence to develop our current customer base

2. Desirable (but not essential)

· Experience in engineering & manufacturing

· Recognised qualification in business administration or customer service

What We Offer

A pivotal role with real responsibility and the ability to make a meaningful impact .

The opportunity to contribute to shaping and improving commercial processes and the department in general.

A positive working environment with an emphasis on supporting employees through shared values.

Pay

Up to £29,000 depending on experience

Benefits

· Company pension scheme

· Company health plan

· Additional 1 day leave on birthday

· Additional annual leave entitlement upon completing key length of service

· 5 days paid sick leave, following probationary period

Work Location

On-site with the opportunity to work one day from home weekly upon successful completion of your probationary period.

Apply

If you’re someone who enjoys working in a fast-paced and varied commercial environment we’d like to hear from you.

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: Hybrid remote in Prudhoe NE42 6PX

Quick apply

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Commercial Co-ordinator

Senior office Administrator - Facilities coordinator