Room manager Work, Jobs in Taplow, Bkm (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
8d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Practice Manager Wokingham
Smile Rooms Wokingham —Wokingham
- Full-time
- Anatomy knowledge
- Management
- Employee discount
Quick apply
8h
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Nursery Room Manager
N Family Club —Maidenhead
- £30,118 - £33,738 a year
- Full-time
- Childcare
- Customer service
- Working with children
- Paid training
- Employee discount
Quick apply
Manager, Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- Customer service
- Maintenance
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
Creative Director
Ragged Edge —London
- From £90,000 a year
- Hybrid work
- Life insurance
Senior Care Assistant
Herewards House —Maidenhead
- £12.80 an hour
- Part-time
- Microsoft Excel
- Care experience
- IT
Quick apply
Duty Manager
Premier Inn —High Wycombe
- Up to £13.86 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
People & Culture Director, Production
Warner Bros. Discovery —Leavesden Green
- No degree
- Travel
- Human resources
General Manager
Fego Ascot —Ascot
- Up to £50,000 a year
- Full-time
- Restaurant
- Restaurant experience
- Café
- Employee discount
Quick apply
13d
Revenue Sales Manager
Pennyhill Park Hotel & Spa —Bagshot
- Hospitality
- Sales
- Microsoft Office
- Employee assistance programme
- Employee discount
Health & Safety Manager
Medik8 —Aylesbury
- £50,000 - £70,000 a year
- Hybrid work
- Google Suite
- Analysis skills
- IT
- Employee discount
Quick apply
General Manager
The Shambles Bar Windsor —Windsor
- £40,000 - £45,000 a year
- Full-time
- Bar
- Supervising experience
- In-person
- Annual leave
- Employee discount
Quick apply
10d
Manager for Office of the Vice-Chancellor
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
Early Years Trainer
FIND. —High Wycombe
- £29,064 a year
- Full-time
- Hybrid work
- Travel
- Leadership
Quick apply
Barista
Starbucks —Slough
- Weekend availability
- Store discount
- Employee assistance programme
Regional Estates Manager
Secret Intelligence Service —London
- £64,844 a year
- Part-time
- Contracts
- In-person
- Leadership
- Annual leave
- Flexible schedule
General Manager
AngloThai —London
- Up to £75,000 a year
- Full-time
- Hospitality
- IT
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
8 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

room manager jobs in taplow, bkm

Duty Manager

People Operations Generalist

Practice Manager Wokingham

Talent Development Partner

Nursery Room Manager

Manager, Technical Services

Operations Manager

Creative Director

Senior Care Assistant

Duty Manager

People & Culture Director, Production

General Manager

Revenue Sales Manager

Health & Safety Manager

General Manager

Manager for Office of the Vice-Chancellor

Early Years Trainer

Barista

Regional Estates Manager

General Manager

I want to receive the latest job alerts for room manager in taplow, bkm

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