Senior account manager Work, Jobs in Taplow, Bkm (with Salaries)

Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Team management
- Travel
- Leadership
- Life insurance
- Referral programme
Quick apply
Contact Centre Operations Manager
Arvato —Datchet
- £50,000 a year
- Customer service
- Analysis skills
- Leadership
- Free parking
- Annual leave
Engineering Helpdesk Supervisor
Siemens —Slough
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Flexible schedule
11d
Sales Manager
Capital Piling Ltd —Egham
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Computer literacy
- Business development
Quick apply
3d
Senior Business Development Manager
Content Guru —Bracknell
- Full-time
- CRM software
- Business development
- Presentation skills
Quick apply
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Business Development Manager – IT, Cyber Security & AI Governance
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- No experience needed
- Business development
- Free parking
- Referral programme
Quick apply
Senior National Account Manager
Procter & Gamble —Weybridge
- Full-time
- Sales
Senior Account Manager, Southern Europe
Jellycat —London
- Hybrid work
- Spanish
- English
- Business development
Account Manager
Safetykleen —Slough
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Senior Account Manager
M O'Brien Group —St Albans
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Business development
Quick apply
Senior Account Manager
M O'Brien Plant Hire —St Albans
- Microsoft Powerpoint
- Computer literacy
- Business development
Defence Account Manager
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Business development
- Leadership
Quick apply
Business Development Manager
Mysoft —Church Crookham
- £40,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Success Manager
Venatrix —Kingston upon Thames
- £45,000 - £65,000 a year
- Full-time
Quick apply
Account Director
Acorn —Slough
- Full-time
- Continuous improvement
- Team management
- Leadership
Senior Enterprise Account Manager - Public Sector
Nutanix —London
- Full-time
- Remote
- Up to 50% travel
- Travel
- In-person
12d
Senior Business Development Manager
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Business development
- Communication skills
- Negotiation
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Annual leave
Quick apply
National Account Manager - Discount Channels
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Sales
- Business development
- Communication skills
- Flexible schedule

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senior account manager jobs near taplow, bkm

Key Account Manager

MCFT -
Maidenhead

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Company pension
Life insurance
Referral programme

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Team management
Partnership building
Contract renewal support
Risk management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Management reporting
Account management
Leadership
Communication skills
Negotiation

Full job description

Key Account Manager (Strategic Accounts & Partnerships) - £50k - £55k + Bonus

Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus – Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review.

Location: Maidenhead (Office Based), Occasional travel, Full time, Permanent.

Role Overview

We are seeking an experienced and commercially driven Key Account Manager to lead and grow our most important client relationships. This role is responsible for managing our largest direct clients, as well as key Facilities Management and Contract Catering partners, while also overseeing the Account Management and Renewals teams.

The primary objective is to maximise customer retention (targeting 90%+), strengthen long-term partnerships, and proactively identify and mitigate risks to revenue.

Key Responsibilities

Strategic Account Management

Own and manage relationships with our largest and most strategically important direct clients.
Develop and execute account plans to drive growth, satisfaction, and long-term retention.
Act as the senior point of contact for key stakeholders, building strong, trusted partnerships.
Identify upsell and cross-sell opportunities within existing accounts.

Partnership Management

Manage and grow relationships with key Facilities Management and Contract Catering partners.
Ensure alignment of objectives, service delivery standards, and commercial performance.
Collaborate with partners to unlock new opportunities and strengthen joint value propositions.

Team Leadership

Lead, coach, and develop the Account Management and Renewals teams.
Set clear performance targets and KPIs aligned with retention and revenue goals.
Foster a high-performance, customer-centric culture within the team.
Provide guidance on complex or high-risk accounts.

Retention & Risk Management

Own the company-wide retention target of 90%+ across key accounts.
Proactively identify at-risk customers and implement recovery plans.
Analyse churn trends and drive continuous improvement initiatives.
Work cross-functionally to resolve service or delivery issues impacting client satisfaction.

Renewals Management

Oversee the renewals process to ensure timely and successful contract extensions.
Support the team in negotiating renewals and managing commercial discussions.
Ensure accurate forecasting of renewals and retention metrics.

Reporting & Performance

Track and report on key account performance, retention rates, and revenue growth.
Provide regular updates to senior leadership on risks, opportunities, and strategic initiatives.
Use data and insights to inform decision-making and improve customer outcomes.

Key Skills & Experience

Proven experience in Key Account Management or Strategic Account Management.
Experience managing large, complex clients and partnerships.
Strong leadership experience, with the ability to manage and develop teams.
Demonstrated success in achieving high retention rates and reducing churn.
Excellent stakeholder management and communication skills.
Commercially astute with strong negotiation skills.
Experience working with Facilities Management and/or Contract Catering sectors (desirable).

Key Performance Indicators (KPIs)

Customer retention rate (target: 90%+)
Revenue retention and growth within key accounts
Renewal success rate
Customer satisfaction and engagement scores
Team performance against targets

What Success Looks Like

Strong, long-term relationships with key clients and partners
Consistent achievement of retention targets above 90%
A high-performing, proactive account management and renewals team
Reduced churn and increased lifetime value of customers

MCFT, established 30 years ago, provides commercial kitchen maintenance for high-end customers in the UK, Europe, the Middle East and Asia; We're highly regarded by all the key players in our multi-national supply chain.

Our ambition is to be the pre-eminent provider in our field - in the UK and, importantly, overseas - where we have ambitions to be working around the world.

We're now looking for an experienced Key Account Manager to support us on our journey.

If this sounds like you then please apply today!

Why not visit our website – www.mcft.com

Quick apply

Refine Your Search

senior account manager jobs in taplow, bkm

Key Account Manager

Contact Centre Operations Manager

Engineering Helpdesk Supervisor

Sales Manager

Senior Business Development Manager

Partnerships Development & Account Executive

Business Development Manager – IT, Cyber Security & AI Governance

Senior National Account Manager

Senior Account Manager, Southern Europe

Account Manager