Department leader Work, Jobs in Tarleton, Lan (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
1d
SPAR Bluebell Way - Deli Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
- Life insurance
Quick apply
General Manager
MLA Ltd —Liverpool
- Full-time
- IT
- In-person
- Leadership
- Annual leave
Quick apply
13d
Production Line Leader - AM Shift 6am - 2pm
Expac (Preston) Ltd —Leyland
- £12.96 - £13.21 an hour
- Overtime
- Organisational skills
- In-person
- Leadership
- Free parking
Quick apply
3d
High Risk Supervisor
Kings Fine Cooked Meats —Wigan
- £16.22 an hour
- Full-time
- In-person
Quick apply
6d
Commissioning Officer
St Helens Borough Council —St Helens
- £44,075 - £46,142 a year
- Analysis skills
- Negotiation
5d
Outpatient Receptionist
The Walton Centre NHS Foundation Trust —Liverpool
- £25,272 a year
- Part-time
- Annual leave
2d
SSC Professional Qualifications Administrator
BDO —Liverpool
- Full-time
- Microsoft Excel
- IT
Programme Manager
St. Helens Council —St Helens
- £50,269 - £53,460 a year
- Leadership
2d
Subject Leader for Science (Second in Department)
Ribblesdale School —Clitheroe
- Full-time
- Maths
- Bachelor's degree
- In-person
Quick apply
5d
Business Analysis Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Bachelor's degree
- Team management
- No degree
- Employee assistance programme
Quick apply
Mobile Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Chorley
- £25,760 - £27,476 a year
- Full-time
2d
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Operations System Coordinator
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
FLT & Clamp Truck drivers
BOARD24 LTD —Preston
- £34,381 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Free parking
- Health & wellbeing programme
Quick apply
6d
Production Manufacturing Apprentice
Forbo —Bamber Bridge
- Communication skills
Engineering Apprentice
Forbo —Bamber Bridge
- Communication skills
Clinical Support Worker
Wirral University Teaching Hospital NHS Foundation Trust —Upton
- £25,760 - £27,476 a year
- Full-time
4d
Supply Chain Apprentice
Forbo —Bamber Bridge
- Communication skills
Operations Manager
Camptech Products Ltd —Manchester
- £32,000 - £36,000 a year
- Weekend availability
- Management
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
10d

I want to receive the latest job alerts for department leader in tarleton, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
1 day ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

department leader jobs in tarleton, lan

Head of Customer Experience

SPAR Bluebell Way - Deli Manager

General Manager

Production Line Leader - AM Shift 6am - 2pm

High Risk Supervisor

Commissioning Officer

Outpatient Receptionist

SSC Professional Qualifications Administrator

Programme Manager

Subject Leader for Science (Second in Department)

Business Analysis Lead

Mobile Network Administrator

General Manager

Operations System Coordinator

FLT & Clamp Truck drivers

Production Manufacturing Apprentice

Engineering Apprentice

Clinical Support Worker

Supply Chain Apprentice

Operations Manager

I want to receive the latest job alerts for department leader in tarleton, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected