Hotel & accommodations guest services staff Work, Jobs in Tarporley, Chs (with Salaries)

Spa Reservationist
Macdonald Portal Golf and Spa Hotel —Tarporley
- Up to £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
Quick apply
Guest Services Assistant
Holiday Inn Express Liverpool Royal Albert Dock —Liverpool
- £13.44 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
1d
Reservations Agent
The Reserve Chester Zoo —Chester
- £27,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Reception Team Member - Part Time
Travelodge —Eastham
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Guest Experience Host / Concierge - Seasonal
The Reserve Chester Zoo —Chester
- £12.00 - £12.71 an hour
- Resort
- Employee assistance programme
- Employee discount
Quick apply
1d
Night Porter
Stayway Ltd —Frodsham
- From £12.71 an hour
- Full-time
- Bar
- Maintenance
- Hotel
- Free parking
- Employee discount
Quick apply
3d
Reception - Team Member
Premier Inn —Crewe
- Up to £13.06 an hour
- Part-time
- Hotel
- Front desk
- Employee discount
Quick apply
3d
Night Reception Team Member - Part Time
Travelodge —Mold
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
5d
Guest Service Assistant
Holiday Inn Chester South —Chester
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Gresford
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Restaurant
- Employee discount
Quick apply
Guest Services Assistant
Valor Hospitality —Liverpool
- £13.09 an hour
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
11d
Hotel Receptionist
Quarterz Aparthotel —Chester
- £12.75 - £13.50 an hour
- Full-time
- Hospitality
- Hotel
- Front desk
Quick apply
3d
Receptionist
HandPickedHotels —Nantwich
- £13.50 an hour
- Weekend availability
- Hotel
- Front desk
- Free parking
- Employee assistance programme
9d
Central Reservations Coordinator
Central Reservations —Chester
- £14 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Nights Team Member
Premier Inn —Liverpool
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Nights - Team Member
Premier Inn —Liverpool
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
Guest Service Assistant
Holiday Inn —Chester
- £12.71 an hour
- Part-time
- Serving
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Night Porter
Inspired Villages —Chester
- Night shift
- Hybrid work
- Customer service
- Guest services
- Annual leave
- Employee assistance programme
Night Porter
Cottons Hotel & Spa —Knutsford
- Part-time
- Hotel
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Night Receptionist/Porter
Hope Street Hotel and The London Carriage Works, School Lane Hotel —Liverpool
- £13.27 an hour
- Part-time
- Hospitality
- Hotel
- Administrative experience
Quick apply

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Spa Reservationist

Macdonald Portal Golf and Spa Hotel
Tarporley

Quick apply

Job details

Permanent | Full-time
Up to £12.71 an hour

Benefits

Free parking
On-site gym
Discounted or free food
On-site parking

Qualifications

Bilingual
Hospitality
Customer service call handling
Guest relations
Inbound customer enquiry call handling
Multilingual
Appointment booking and call handling
Organisational skills
Front desk
Guest services
Phone etiquette
Guest services telephone call handling
Communication skills
Add-on sales

Full job description

Job Overview

We are seeking a professional and courteous Spa Reservationist to join our luxury spas covering three of our properties in the Cheshire area. The successful candidate will be responsible for managing all reservation enquiries, providing exceptional guest services, and ensuring smooth operational flow. This role offers an excellent opportunity to work within a serene environment, supporting guests in planning their spa experiences with efficiency and warmth. Strong hospitality or previous experience working within a spa are highly desirable to enhance guest interactions and satisfaction.

Duties

Answering phone calls with exemplary phone etiquette, promptly and professionally managing reservation requests.
Assisting guests with booking, modifying, or cancelling appointments via phone or online systems.
Providing detailed information about spa treatments, packages, and available services to guests.
Maintaining accurate reservation records and updating guest profiles efficiently.
Coordinating with spa staff to ensure availability aligns with guest bookings.
Handling guest enquiries courteously and resolving any issues or special requests with tact and professionalism.
Supporting the front desk team in delivering a seamless guest experience from arrival to departure.
Promoting additional services or products offered by the spa to enhance guest satisfaction.

Qualifications

Proven experience in guest services within hospitality, hotel, or spa environments is preferred.
Strong organisational skills with the ability to manage multiple reservations simultaneously.
Excellent communication skills, both verbal and written; multilingual or bilingual abilities are highly advantageous.
Demonstrated phone etiquette and customer service excellence.
Knowledge of hospitality industry standards and guest-focused approach.
Ability to work well under pressure while maintaining a friendly demeanour.
Previous experience with reservation management systems is beneficial but not essential.

This role provides an enriching environment where professionalism, attentiveness, and hospitality are valued highly. The ideal candidate will be passionate about delivering outstanding service while supporting the overall operations of our spa centre.

Pay: Up to £12.71 per hour

Benefits:

Discounted or free food
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in tarporley, chs

Spa Reservationist

Guest Services Assistant

Reservations Agent

Reception Team Member - Part Time

Guest Experience Host / Concierge - Seasonal

Night Porter

Reception - Team Member

Night Reception Team Member - Part Time

Guest Service Assistant

Ground Floor - Team Member

Guest Services Assistant

Hotel Receptionist

Receptionist

Central Reservations Coordinator

Nights Team Member

Nights - Team Member

Guest Service Assistant

Night Porter

Night Porter

Night Receptionist/Porter

I want to receive the latest job alerts for hotel & accommodations guest services staff in tarporley, chs

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