Project Management & Delivery: Apply project management principles to deliver technical change initiatives, including requirements gathering, implementation, testing, and rollout of internal improvements.
Technical Solution Design & Implementation: Collaborate with IT architects and developers to design, configure, and deploy technical solutions, ensuring integration with existing infrastructure and systems.
Stakeholder & Vendor Coordination: Manage relationships with internal stakeholders and external service providers, supporting procurement activities, facilitating meetings, and ensuring deliverables are met.
System & Service Support: Provide first-line technical support to IC-ENC regional offices and member organizations, monitor services, escalate issues to providers, and assist third-party specialists as needed.
Documentation, Standards & Compliance: Translate business requirements into user stories and functional specifications, maintain technical documentation, and develop an understanding of IHO standards such as S-57 and S-100.
Automation, Data & Analysis Support: Identify opportunities for workflow automation, support tooling improvements, and assist with data handling, validation, and analysis to inform decision-making.
Other tasks as set by IC-ENC General Manager and management team to deliver activities within the IC-ENC annual Work Plan.