Customer experience specialist Work, Jobs in Taunton, Som (with Salaries)

Customer Service Adviser
Benefact Group —Taunton
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Sick pay
People & Recruitment Coordinator
First Bus —Bridgwater
- Microsoft Office
- Continuous improvement
- Human resources
- Employee assistance programme
2d
Data Specialist / Annotator (Image Labeller) 6-month Fixed Term Contract
Singer Instrument Co Ltd —Minehead
- From £35,000 a year
- Full-time
- Remote
- SQL
- AWS
- Agile
Insurance Adviser
Benefact Group —Taunton
- From £28,000 a year
- Full-time
- Time management
- Annual leave
- Sick pay
10d
Specialty Administrator Urology
Somerset NHS Foundation Trust —Taunton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
4d
Public Health Specialist
Somerset Council —Taunton
- £33,060 - £55,101 a year
- Part-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Master's degree
- Annual leave
9d
Project Co-Ordinator
Ramudden Global UK —Somerton
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Public Health Intelligence Analyst
Somerset Council —Taunton
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
Data Specialist / Annotator (Image Labeller) 6-month Fixed Term Contract
Singer Instruments —Minehead
- From £35,000 a year
- Full-time
- Remote
- SQL
- AWS
- Agile
14d
Customer Assistant
Lidl —Chard
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
2d
Business Analyst
Delt Shared Services —Weston-super-Mare
- From £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
11d
ALM Analyst
Paragon Banking Group —Street
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Maritime Advisor
UK Hydrographic Office —Taunton
- £32,420 - £38,173 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Mentoring
Customer Care Advisor
Clinisupplies —Bridgwater
- Customer service
- Microsoft Office
- IT
Marketing Executive
IMP Software —Exeter
- Up to £32,000 a year
- Remote
- Organisational skills
- Marketing
Quick apply
3d
Partnership Development Manager
WPA (Western Provident Association) —Taunton
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Courier Service Specialist
Evri —Bridgwater
- £23,000 - £28,000 a year
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Prevention Team Leader
Somerset Council —Taunton
- £41,771 - £46,142 a year
- Weekend availability
- English
- Annual leave
Pond & Water Feature Artisan and Landscaper
DU Waterscapes —Ilminster
- £24,500 - £35,000 a year
- Weekend availability
- Heavy lifting
- Communication skills
- Free parking
Quick apply
Parts Specialist - Howards Group
Howards Motor Group —Taunton
- £26,389 a year
- Weekend availability
- Sales
- Computer literacy
- Driving

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Customer Service Adviser

Benefact Group
Taunton

Apply Now

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Annual leave
Company pension
Paid volunteer time
Sick pay

Qualifications

Customer service
Communication skills
Certificate in Insurance

Full job description

Salary: Starting from £25,000.00 (depending on experience) + bonus potential

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Taunton

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Customer Service Adviser to join the Affinity GI team in their Taunton office.

As a Customer Service Adviser, you will be ambitious and looking to develop your career in insurance. You will be responsible for providing exceptional service and advice to clients in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the business strategy.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

Provide a proactive and responsive renewal service using best endeavors to retain clients at renewal through promotion of key selling features and effective liaison with insurers

Provide professional support and advice to clients throughout the life cycle of the policy ensuring high levels of service and client satisfaction

Ensure all policy administration is dealt with in a professional and timely manner

Underwrite scheme policies within underwriting authority level & referral guidelines

Be proactive and maximise all business opportunities making clients aware of alternative products (generating leads), advising clients of potential gaps in cover and promoting insurance reviews with clients wherever possible

What you'll need to have

Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious

Confident and capable of building rapport over the telephone to provide an excellent client experience

Ability to work in a regulated, compliant and client focused environment

Organised, resourceful, deadline driven and supportive of the wider team

Quality orientated with great attention to detail

What makes you stand out

Chartered Insurance Institute Certificate in Insurance

Previous customer service experience

What we offer

28 days annual leave plus bank holidays

Your birthday off

Group Personal Pension

Bonus scheme

A holiday buy scheme

An array of health and wellbeing benefits, company cash plan, income protection and life assurance

Enhanced sick pay and parental leave

Support and funding toward study and professional qualifications

Paid time off for volunteering

Hear from the hiring manager

“We're looking for a confident, motivated individual who enjoys speaking with people and would like to grow a career in insurance. If you are target-driven, have excellent communication skills and want to be part of a growing friendly team, we'd love to hear from you.”

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

Directory of Social Change’s UK Guides to Company Giving 2017-26

Apply Now

Refine Your Search

customer experience specialist jobs in taunton, som

Customer Service Adviser

People & Recruitment Coordinator

Data Specialist / Annotator (Image Labeller) 6-month Fixed Term Contract

Insurance Adviser

Specialty Administrator Urology

Public Health Specialist

Project Co-Ordinator

Public Health Intelligence Analyst

Data Specialist / Annotator (Image Labeller) 6-month Fixed Term Contract

Customer Assistant

Business Analyst

ALM Analyst

Maritime Advisor

Customer Care Advisor

Marketing Executive

Partnership Development Manager

Courier Service Specialist

Prevention Team Leader

Pond & Water Feature Artisan and Landscaper

Parts Specialist - Howards Group

I want to receive the latest job alerts for customer experience specialist in taunton, som

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