Customer service coordinator Work, Jobs in Taunton, Som (with Salaries)

Sales Coordinator
Organic Herb Trading —Taunton
- £25,528.10 a year
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
Quick apply
12d
Sales Support Coordinator (projects)
Modus Furniture —Chard
- £27,976 - £29,120 a year
- Part-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sales Coordinator
SIG Plc —Uffculme
- Sales
- Customer service
- IT
- Employee discount
11d
Materials Logistics Coordinator
Corza Medical —Taunton
- Full-time
- ERP systems
- Continuous improvement
- Warehouse experience
12d
Events & Courses Co‑ordinator (DDSL)
Millfield School —Street
- £27,250 a year
- Weekend availability
- Hospitality
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
3d
Service Improvement Coordinator
LiveWest —Clyst Honiton
- £16,995 - £29,100 a year
- Monday to Friday
- Hybrid work
- Customer service
- Negotiation
- Time management
- Annual leave
- Employee discount
12d
Administrator/Hire Desk Coordinator - Bridgwater
Hudson Lifting Limited —Bridgwater
- £12.71 - £13.00 an hour
- Monday to Friday
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
4d
Showroom Project Coordinator
B&Q —Yeovil
- £14.10 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme

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Sales Coordinator

Organic Herb Trading
Taunton

Quick apply

Job details

Permanent | Full-time
£25,528.10 a year
12 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Sage
Customer service
GCSE
Sales administration
IT
Communication skills

Full job description

Sales Coordinator

Reports to: Account Development Manager

Salary: £25,528.10

Location: Milverton, Somerset

Hours: 36.5 hours per week (Monday - Thursday, 9:00 – 17:00, Friday, 9:00 – 16:00)

About Organic Herb Trading

For over 40 years, Organic Herb Trading has been at the heart of organic and sustainable sourcing, working with herbs, spices and botanicals from all over the world. We’re a small but passionate team based in the Somerset countryside, supplying some of the UK’s best-known ethical and wellness brands.

What makes us different? We care deeply about what we do, from the quality of our ingredients to the relationships we build with our growers and customers. We mix decades of expertise with a curious, forward-thinking mindset, always looking for better, fairer and more sustainable ways to do business.

Role Purpose

Deliver excellent customer service across the full order journey, from enquiry through to delivery and after-sales support. You will act as the key link between customers and internal teams, ensuring clear communication and efficient order processing.

The role suits someone who is friendly, organised and detail-oriented, and who takes pride in representing the business to a high standard.

Key Responsibilities:

Customer Communication:

· Serve as a primary contact for customer enquiries via website, phone and email, providing knowledgeable, timely and professional responses.

· Build and maintain strong relationships with domestic and international customers.

· Provide product information and support sales opportunities.

Order Management and Processing:

· Manage sales orders using our ERP system Sage (entry, confirmations, payments, returns)

Monitor stock and delivery timelines to manage customer expectations
Coordinate with:
Finance (credit checks)
Purchasing (stock availability)
Technical (product documentation)
Operations (dispatch and delivery)
Liaise with couriers and freight partners, including export documentation where needed
Provide holiday cover across the sales team

Administrative Tasks:

· Maintain the sales inbox and order list and prioritise workload

· Support team members with customer visits

· Back-order allocations: when new stock arrives, allocating in date or priority order.

· General admin (post, filing, pricing updates, call/email routing).

This job description is not an exhaustive list of duties; but is intended as a general indication of the range of work undertaken and will vary in accordance with the changing demands of the business.

Qualities & Attitude

· Organised and detail-oriented.

· Reliable with a positive, flexible attitude.

· Strong teamwork and communication skills.

· Able to prioritise and meet deadlines.

· Professional and aligned with company values.

· ‘Can do’ attitude and prepared to learn new skills on a regular basis.

· Good time keeping and ability to meet deadlines.

Preferred Knowledge and Experience

· Customer service experience

· Confident IT skills, (Microsoft 365)

· GCSE Maths & English (Grade 4/C or above)

What We Offer

· Full training and career development opportunities.

· 25 days holiday + Bank Holidays

· Medicash health scheme

· Staff buying co-operative & cycle-to-work scheme

· Contributory pension (4% employer contribution)

· Career development & learning support

· A mission-led, independent workplace committed to doing business the right way

How to Apply

Please send your CV and a maximum 1-page cover letter outlining why you believe you are a great fit for this role to [email protected]. Shortlisted candidates will be invited to attend an interview.

Application deadline: Tuesday 30th June 2026, early applications are encouraged as they will be reviewed on receipt. We look forward to hearing from you.

Equal Opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of race, gender, disability, religion/belief, sexual orientation or age. We are committed to creating an inclusive environment for all employees.

Pay: £25,528.10 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in taunton, som

Sales Coordinator

Sales Support Coordinator (projects)

Sales Coordinator

Materials Logistics Coordinator

Events & Courses Co‑ordinator (DDSL)

Service Improvement Coordinator

Administrator/Hire Desk Coordinator - Bridgwater

Showroom Project Coordinator

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