Guest experience manager Work, Jobs in Taunton, Som (with Salaries)

Property Services Manager
Sykes Holiday Cottages —Lyme Regis
- Up to £35,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
14d
Hotel - Duty Manager
Premier Inn —Taunton
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Visitor Operations Manager
National Trust —Tiverton
- £34,437 a year
- Full-time
- Free parking
- Employee assistance programme
Estate Agent
The Property Experts —Yeovil
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Hotel Manager
Premier Inn —Yeovil
- £29,000 - £30,500 a year
- Full-time
- Hospitality
- Bar
- Management
- Annual leave
- Employee discount
Quick apply
14d
Supervisor Plus
Butlin's —Minehead
- £31,000 a year
- Full-time
- Sales
- Supervising experience
- Driving
Stable Yard Assistant (Part Time Employed or Self-Employed)
AH Warren Trust Ltd —Crewkerne
- From £12.71 an hour
- Part-time
- English
- First Aid Certification
- In-person
- Free parking
Quick apply
Welcome & Service Team Member
National Trust —Tiverton
- £13.25 an hour
- Customer service
- Free parking
- Employee assistance programme
5d
Accommodation - Accommodation Supervisor - HK1
Parkdean Resorts —Sandford
- £13.97 an hour
- Weekend availability
- Supervising experience
- Resort
- Store discount
- Employee assistance programme
Quick apply
Buffets Assistant Manager
Butlin's —Minehead
- Weekend availability
- Supervising experience
- Food service experience
- Organisational skills
Countryside Manager
National Trust —Seaton
- £36,621 a year
- Weekend availability
- Travel
- Leadership
- Free parking
- Employee assistance programme
12d
Pub Assistant Manager
Starbev pubs ltd —Wells
- £32,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
3d
Duty Manager
Warner Leisure Hotels —Cricket St Thomas
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Hotel
- First Aid Certification
- Free parking
- Annual leave
Assistant Planning Adviser
National Trust —Exeter
- £30,966 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
12d
Night Manager
MERCURE —Bridgwater
- £13.36 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
Leisure Attendant
Louma Farm & Retreat —Bridport
- Part-time
- First Aid Certification
- Annual leave
Quick apply
Car Sales Executive
Foray Motor Group —North Petherton
- £26,602 a year
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Bar staff / 7060 - The Iron Duke, Wellington
J D Wetherspoon plc —Wellington
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
1d
Kitchen Manager | Restaurants
Butlin's —Minehead
- Full-time
- Leadership
- Restaurant experience
- Resort
Night Duty Manager
Louma Farm & Retreat —Bridport
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply

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Property Services Manager

Sykes Holiday Cottages -
Lyme Regis

Quick apply

Job details

Full-time
Up to £35,000 a year
14 days ago

Benefits

Company pension
Company events

Qualifications

Hospitality
Management
Customer service
Maintenance
Microsoft Office
IT

Full job description

Come Work With Us At Lyme Bay Holidays

Salary: Up to £35,000 per annum
- ️ Working Pattern: 37.5 hours, 5 days per week between Monday and Saturday.
Location: Lyme Regis, Dorset.

About the Role:

As the new Property Services Manager, you will head up our team of Housekeepers, Laundry, Linen Drivers, Maintenance Operatives, Local Supplier Lead and Quality & Compliance. You will oversee the daily running of these teams as they carry out all aspects of property maintenance and ensuring our portfolio of properties are presented and maintained to the highest of standards. You will lead the team and ensure we are able to positively respond to all local property requirements, working closely with the Property Services Team.

What You’ll Do

➡️ Managing Team performance of the full Property Services team within the Brand.
➡️ Plan daily workloads to maximise workload efficiently
➡️ Ensure the team remain on track to meet all OKR’s via daily huddles, 1:1’s and carrying out regular Team meetings.
➡️ Monitoring NPS feedback of our Managed Properties and ensuring corrective action is taken and support provided as appropriate to ensure quality standards are maintained and NPS OKR’s are met.
➡️ Devising staff rota’s and managing holiday requests and sickness, ensuring optimum staffing levels are maintained at all times.
➡️ To cover out of hours emergency callout duties on a rota basis to ensure all out of hours emergencies are covered within the Brand
➡️ Managing any company vehicles, ensuring they are kept roadworthy and compliant.
➡️ Overseeing compliance for our local office/s.
➡️ Organising and carrying out thorough property checks to keep our properties in tip top shape all year around
Provide practical, hands-on support to all operations, including maintenance, ensuring issues are dealt with in a professional and timely manner.
Work closely with all stakeholders, including customers, owners, and internal departments, to ensure issues are resolved and communicated accordingly.

Live by our four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.

What You’ll Bring

✅ Previous experience managing service led Teams
✅ Strong people management skills
✅ Proven customer service experience
✅ Experience in rota management
✅ IT literate – MS office and databases
✅ Proven track record of building strong relationships
✅ Good problem-solving skills
✅ Ability to work well under pressure

Bonus Points For

Ability to adapt to changing priorities and multitask effectively
Knowledge of Property Maintenance & Compliance
Holiday let/Hospitality Industry Experience
Good knowledge of the local area

Who Are Lyme Bay Holidays?

Lyme Bay Holidays, part of Sykes Holiday Cottages, has been creating memorable holidays along the stunning World Heritage Coast for over 40 years. From Lyme Regis to the rolling hills of Devon, we manage a diverse mix of holiday homes, all backed by the personal, friendly service our guests know and love.

Why You’ll Love Working With Us

At Lyme Bay Holidays & Sykes, we believe in rewarding our people:

Annual bonus scheme linked to company performance.
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish.
A day off for your birthday
2 volunteering days per year.
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Special offers and discounts designed to enhance your overall wellbeing.
Health cash plan & life assurance.
Training & development opportunities.
24/7 mental health support.
Employee savings scheme
Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.

If you’re passionate about creating unforgettable holidays, we’d love to welcome you to the team. Apply now!

Quick apply

Refine Your Search

guest experience manager jobs in taunton, som

Property Services Manager

Hotel - Duty Manager

Visitor Operations Manager

Estate Agent

Hotel Manager

Supervisor Plus

Stable Yard Assistant (Part Time Employed or Self-Employed)

Welcome & Service Team Member

Accommodation - Accommodation Supervisor - HK1

Buffets Assistant Manager

Countryside Manager

Pub Assistant Manager

Duty Manager

Assistant Planning Adviser

Night Manager

Leisure Attendant

Car Sales Executive

Bar staff / 7060 - The Iron Duke, Wellington

Kitchen Manager | Restaurants

Night Duty Manager

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