It technician Work, Jobs in Taunton, Som (with Salaries)

IT Support Technician
Amica Care Trust —Taunton
- £30,000 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- SharePoint
- Employee assistance programme
- Referral programme
10d
IT Technician - Yeovil
BCA Automotive —Yeovil
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1st Line IT Technician (South Somerset Hub)
Midsomer Norton Schools Partnership —Yeovil
- £28,142 - £31,022 a year
- Full-time
- Software troubleshooting
- Customer service
- Annual leave
- Sick pay
Quick apply

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Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
Act as a key part of our 1st Line Support Team, resolving technical queries from customers. Provide excellent levels of service to our customers, communicating…
£26,225 - £29,000 a year
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1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
The ideal candidate will be based in Dorset, hold a full UK driving licence, and have a suitable home working environment free from distractions.
£27,000 - £32,000 a year
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IT Support Technician

Amica Care Trust -
Taunton

Apply Now

Job details

Part-time
£30,000 a year
10 days ago

Benefits

Employee assistance programme
Referral programme

Qualifications

Microsoft Outlook
Customer service
IT support
SharePoint
IT
Communication skills
Help desk

Full job description

Unfortunately we are unable to offer Sponsorship for this role

At Amica Care we believe that our people are at the heart of everything we do. We're proud to provide exceptional care across our homes and services and we're looking for a proactive and organised IT Support Technician to help ensure our IT systems run reliably, securely, and effectively across our services.

This is an excellent opportunity for someone with strong customer service skills and a practical understanding of first-line IT support to join a values-led organisation that supports high-quality care delivery.

The role:

Working closely with our external IT support provider, you will act as the internal first point of contact for routine IT queries, supporting colleagues with day-to-day technical issues, managing user access, and helping to maintain secure and efficient systems across the organisation.

This is a part-time role 20 hours per week to be spread across the week Monday – Friday (no weekends) but there will be flexibility for the right candidate.

Key Responsibilities:

Provide first-line IT support for routine hardware, software, and access issues.
Carry out password resets, account unlocks, and basic user account administration.
Support staff with access to Microsoft 365 services, systems, and applications.
Maintain accurate records of users, licences, devices, and access permissions.
Set up and remove IT access for starters and leavers in line with organisational policies.
Monitor and manage IT support tickets, escalating more complex issues where needed.
Work with the external IT provider to help resolve issues and improve service delivery.
Support cyber security awareness, system compliance, and safe IT practices.
Assist with IT projects, system improvements, and technology rollouts across services.

About You

We are looking for someone who:

Approachable, methodical, and confident supporting colleagues with routine IT queries.
You should have a relevant IT qualification or equivalent practical experience, along with familiarity with Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.
You will also need a basic understanding of IT systems, hardware and software support, user account management, access controls, and cyber security principles.
Strong communication skills, good attention to detail, and a commitment to excellent customer service are essential.
Experience in a helpdesk or service desk environment.
Knowledge of Cyber Essentials.
Previous work in a regulated or care-based setting would be advantageous, but are not essential.

Why join Amica Care?

At Amica, you'll find a caring, inclusive culture where people genuinely matter. We offer:

A supportive and friendly team environment
Opportunities for professional growth and development
Competitive salary and benefits package
The satisfaction of knowing your work makes a real difference every day
Cycle-to-work scheme.
Eyecare vouchers.
Hybrid working.
Employee Assistance Programme (EAP) free, confidential support for you and your family (wellbeing, counselling, legal advice).
Early access wage scheme for financial flexibility.
A refer a friend bonus of £200.
A friendly, inclusive and supportive environment where your contribution truly matters.

The closing date for this vacancy is 3rd July 2026

Apply Now

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IT Support Technician

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