LOCATION: Street Office
HOURS: Full-time
PURPOSE: To provide efficient support to the fee earner in managing a high-volume caseload, ensuring matters progress smoothly and that clients receive an ethical, professional and high standard of service.
KEY RESPONSIBILITIES:
- Producing accurate transcriptions of dictation and correspondence for a fast-paced fee earner.
- File opening across residential sales and purchases
- Undertaking initial Anti-Money Laundering (AML) checks
- Producing client care letters
- Collating office copies and relevant title documentation
- Gathering redemption statements and other relevant information from lenders and third parties
- Undertaking property and conveyancing searches as required
- Producing draft client correspondence, contracts and contract packs for review
- Assisting with exchanges
- Acting as the first point of contact for client and third-party communications, ensuring enquiries are dealt with promptly and appropriately
- Maintaining and building excellent client and third party relationships, through effective and timely communication and resolution of issues
- Escalating issues where appropriate
- Working on post completion matters including registrations, file closing and archiving
- Ensuring the smooth operation of the company’s conveyancing case management system
Applicants should have residential conveyancing experience. They must be confident working at pace, managing a busy caseload and supporting a high-volume residential conveyancer who works extensively with dictation.
To apply, contact Shelley Hankins, at [email protected] or call 01749 836105 for a confidential chat.
